PaulaJK

Wow on all of those missing items. We had the blahs over our Aug/Sept cruise on Mariner and also left w the feeling of ‘nothing special’ except for the crew. No sparkle! But even we had a block party ( multiple days in ) and Sunday w caviar and champagne. No on deck BBQ or dance party. CD Jude was out and about although her social staff clustered together ..certainly no officers. Regent may be using ‘port intensive’ to cut back on guest entertainers and events. There were 4 cocktail liunges with two entertainers. One member of the orchestra/ really a quartet/ played in the 3 rd lounge after the show…rather sketchy. When there is nothing exciting or memorable or special, I think the negatives become bolder. Folks invest their vacation time and significant dollars and want to come home saying that was terrific. I have no idea of the source of these changes but R should be concerned reading these posts which mostly are from folks who have sailed previously.

I’m under the impression that Regent may use more than one hotel in a location but correct me if I am mistaken. Many of the hotels that board members are commenting negatively about are located in cities with many offerings. .Since Regent sells a package..and heavily advertises same..that includes a night in a hotel, perhaps they should not be scheduling embarkation where that is impossible and thus not in line w their advertisements eg Barbados. We are platinum on R and hope to continue sailing this line but after our cruise on Mariner and reading these current issues I am thinking that R’s pr advertisements are not being confirmed operationally. I would love R to prove me wrong.

That was our experience in Sept 23.

You are so fortunate that you purchased trip insurance..so pat yourself on the back for that. I very much appreciated pingpong’s post.

No, I think that they do not offer realistic credits..air, hotel/ transportation ,etc. Do you find them realistic? I sail and like Regent but after our last experiences feel that their PR hype exceeds their delivery …in the pre cruise arena, certain onboard services and a recent decline in culinary offerings/ preparations. Just my take. However, some of our experiences are also seen in various live blogs.

Thanks all

We book our own. The air and hotel credits are rather small.

If R is doing its best and still failing to serve, then perhaps it is time to get out of its over promised, over hyped all inclusive approach ( including excursions, often unavailable or unsatisfactory). This would bring a significant reduction in fares. Seems that folks are garnering extra costs w included items anyway.

Perhaps R would like to clarify and articulate their policy if it has now changed. At minimum, it would save them a lot of effort/ time in rescheduling flights if the passenger is not traveling.

Rc/kc We were on Regent with Voyaget’s fish net issues and anoypther time, when the priates were actice and we had safety drills…..all okay. War seems very different to me. Rockets are still soaring and the situation is very fluid. I am glad that we do not to make any choices here.

Rachel, Every morning you provide a treat with your fabulous photos and the commentary which binds them together. Thank you.

Disembarking Crystal on Noe 13. Seeking pvt car meet/ transfer from ort go airport. Seeking referrals. Thank you.

We sailed Mariner in Med & TA in Aug/Sept ‘23. We booked a handful of months ahead and were shut out of 95% of desired tours. We waitlisted when applicable; not all are. No waitlist cleared and seemingly, no additional capacity was added…so our 95% quite went the other way. I don’t know whether this was bad luck or a reflection of changes in R. I like papaflamingo’s suggestion and will try it for our next booking. We are not willing to bolt out of bed early am, dress, breakfast, etc and then go to the theater to wait IF.

CWN At the risk of sounding like a scratchy record, I really don’t think that Regent is accommodation oriented regarding passengers w mobility issues. Just think about the passenger demographic!

There may be a Beatles show….as well as an ABBA show. These utilize the ‘production staff ‘ and the Regent Orchestra ( which was a quartet!)

Fewer clothes…the one day laundry and pressing service is excellent.

I am wondering how tuned in Regent is to passengers’ needs on these tours.

Brescan, Very much appreciated your upbeat review. If a solo passenger wished to dine alone or at another time. E.g. 7:30..are they accommodated?

The port articulates its rules. A cruise line company decides whether the port rules are conducive to their visit/ itinerary. Not crying over Casablanca per se, I was just pointing to the challenges for older citizens or those w. mobility/ medical issues when very long walks and a dearth of shuttles combine.

I started reading this topic without checking the date. It started in 2019… now Sept 2023. No change in the on board requirement. We just completed two segments. VCE-BCN was port intensive, including the last day. Can’t imagine how many responses they rec’d. BCN-NYC was the opposite in tempo but when I signed on rec’d only the housekeeping and butler portions..no restaurant, entertainment,services, etc. suspect that this was not the entire survey.

I actually don’t care about the port fees either…but it’s an interesting approach.

I do not know. Our cruise was also sold as two segments so we saw/ experienced the disembarking for Barcelona. Numbers were called about 8-9 am..but I wasn’t timing them. We were in port/ NYC the night before disembarkation. Ours began a few minutes pre 8am and ended at 9. If you are planning transportation, it might be wise to check w. R.

Clarification…Some passengers used their personal wheelchair..either manually or with an assist through out the cruise. I have no information as to whether R would help them navigate the gangplank. Our request was for WC assistance since husband has mobility issues even with cane and the unknown configuration of the gangplank plus the distance would present a challenge.

Correct