Jancruz

Thank you..great pictures...

Jancruz1

On 12/22/2023 at 1:33 PM, ORV said:

It feels like this cruise line is turning into Carnival or Princess. 

I think its the CC Board not the cruise line

Jancruz1

1 hour ago, pinotlover said:

Please page down a page to bottom of page 2 and you’ll find answers and reading galore on your questions. Thread titled “ what do people really wear on Vista.

 

No need for another thread on this inflammatory subject. Last post 12/13.

Pinot, all you have to tell the women is Chicos..and you are perfectly dressed

Jancruz1

On 12/1/2023 at 12:12 PM, edgee said:

You are one of the most informed contributors to this board, so I really accept your point. Wondering what factors contribute to their "delight." Would be surprised to hear it is rave reviews from guests.

Thank you for the kind words..much appreciated..

Jancruz1

22 hours ago, edgee said:

Very upscale Appleby's. Noisy atmosphere. Food is pretty good. Fine alternative to dining in GDR for a night or two, but NOT really a "special" specialty restaurant. Nowhere near a really neat experience one looks forward to like Jacque or Red Ginger. Clearly a mistake on Oceania's part.

Oceania does not feel it was a mistake...they are very delighted with Ember..

Jancruz1

2 hours ago, ORV said:

Jan, have you seen the last few posts on the thread about Final Payment date changing, especially the one from Host Anne? I think it could use your input. 

I didnt read it Orv but I will..I know I have talked to the office talked about lots of changes they are making I will see what I can do..

Just a month now..cant wait..till our cruise although lots to do before I leave..

Love to Teresa and you

Jancruz1

50 minutes ago, tobique33040 said:

😂I love thinking

Truthfully I admire that you think..some people think and some do..I am the one that does and at times have realized maybe I should have given it more thought.before making a decision..Have a fabulous cruise whatever your thinking helps you decide..

Jancruz1

2 hours ago, tobique33040 said:

Hmmm. Well if there is a preponderance of bad or good reviews, or if a certain aspect of the cruise line is commented upon often enough, that at least to me, is worth considering. I’m hopeful some people will have some helpful comments. Thank you for your input. 

Why bother considering go back on Viking..Then you done have to waste your time thinking about it ..

Jancruz1

45 minutes ago, Harry Lake said:

Like NYC to UK???

I was sitting with the concierge on Regatta many years ago when pirates were chasing Nautica..Oceania had Mossad agents on board, high power hoses and horns that mad awful noises..they did not board her but it was scary for the two of us  that were listening 

Everyone was in their cabins..I hope someone may talk about it now as it was a full ship..

Jancruz1

11 hours ago, PplusA said:

The ship was Sirena and I have contacted Oceania customer services UK and been given a reference number so I think my email has landed in the correct place. Thank you.

Good Luck!!

Jancruz1

9 minutes ago, Harry Lake said:

Easy enough to hit them all at the same time. As well as all manner of social media and government bodies.

Believe me the round file will be full..but do what you feel is best for you..you asked my opinion and I gave it to you..signing off this thread

Jancuz1

On 11/16/2023 at 3:16 AM, PplusA said:

We felt the need to make a complaint after a recent cruise where an issue was unable to be dealt with to our satisfaction onboard.

But it has no been 12 days since that complaint and we have heard nothing. Just wondering what anyone else's experience has been in the same situation?

Thanks.    

Is it possible to give us the details and ship.. so we can tell you the correct person to write  to??

Jancruz1

3 hours ago, Vineyard View said:

I think my point was that if you were booked on this journey, that is now nine sea days in an area of concern, and you were offered a FCC that was rescinded, who do you recommend that they write to?  How and who do you recommend? 

OK if you insist on writing someone it would have be Harry Sommer,(go to the top) who I am sure is the  one that said no in the first place..he is the ONLY one that can make that decision..he took FDRs place as CEO reach him or his assistant at  NCL executive offices

Jancruz1

Good Luck

2 minutes ago, Vineyard View said:

What is your recommendation on what these travelers should do?  Who do you recommend that they contact? 

As i said, they know all of this before we do..why do you feel you have to write to them or do anything..believe me they keep  very close tabs on any problems in the world..!! They are just as concerned with your safety as you are..

Jancruz1

3 hours ago, MarianneBD said:

I sent the earlier article about drone strikes + threats of attacks to Oceania CEO and others. Could you send this one? Good for them to hear from different voices. 
cortega@oceaniacruises.com

fdelrio@oceaniacruises.com

What a waste of your time..they know all this way before you do!! Then it goes in the round file..Carlos has nothing to do with the ships and Frank is out of the country..

Jancruz1

1 hour ago, Doctorpee said:

Agree that the Oceania contract allows them to do virtually ANYTHING to the cruise and passengers have no recourse.

And you should know that before you book a cruise

Jancruz1

52 minutes ago, Jockocruiser said:

And Dondra too?😂

Of course when she comes in May..

Jancruz1

29 minutes ago, Jockocruiser said:

Fired?  Or left to pursue other opportunities?

If Richard Fain was still CEO would she be as well?

I will ask her..

Jancruz1

11 hours ago, cruisemom42 said:

 

My recent cruise was a B2B on Azamara. On one leg we had a special evening event in Dubrovnik involving both folk dances and modern dance; on the second leg, in Thessaloniki, we had an amazing symphonic and choral event about Alexander the Great.

 

Look for changes they also have a new president although I like her very much!!

Jancruz1

On 11/15/2023 at 7:55 AM, mybagsarepacked said:

Actually, we were booked on a Celebrity Cruise and they had to change the embarkation port at the last minute. It threw a lot of people for a loop because they did it three days before our departure and we were originally scheduled to leave from Sydney. Like many people we had planned to go in early and Celebrity gave people the option of cancelling outright for a full refund including airfare and early hotels, they also gave an additional cruise credit on top of the one we cancelled.  They were amazing to all of us. They did not have to do anything and they bent over backwards to ensure we were all happy. We rebooked two cruises with them and had a fabulous time. 

 

𝘛𝘩𝘢𝘵 is Customer Service at its finest.

 

 

Probably why they fired their President Lisa Lutoff Perlo..

Jancruz1

2 hours ago, PhD-iva said:

Hmmm. I hope the website (somewhere) clearly states the cancellation policy when doing an online booking. If the first time you see/read this information on your invoice, it’s already too late? Is there a cooling off period during which you can change your mind (i.e., cancel)?
If you spoke with someone and asked for a courtesy hold, fine. Read the (courtesy hold) invoice. But, if you pulled the trigger already……..? OUCH!

Why would you deposit without reading your invoice 1st????

Jancruz1

1 hour ago, clcmdse said:

Jancruz, I will look at Air B and Bs and try to search for the one that you stayed at. Sounds great!

I ll check and see if I can find it..we had a small balcony and could see the water..1 bedroom and one bath..nice kitchen not fancy but great location..we were friends with everyone around us when we left in a week..

LOL

Jancruz1

We stayed at a great Air B and B..next to a fabulous restaurant a block from the beach..and down the block from a coffee shop  where we had breakfast every morning..

Jancruz1

14 minutes ago, zteamtwo said:

I just did a "pretend" booking on our cruise leaving Jan 19th on Vista.  I think right now there are about 66 cabins not sold and available. Not sure if Oceania does some kind of special promotion as we get closer to the sailing date.

Usually not..

They have many ways of selling out without lowering the price..

Jancruz1

9 minutes ago, the more ports the better said:

I am sailing from Bangkok in February.  We are arriving in Bangkok a week prior to the sailing.  The first night of the sailing is an overnight in Bangkok.  My son will be in Bangkok at the same time and we are all meeting his GF’s family.  He is leaving Bangkok for home two days before we board Riveria.   I would like to fly to Siam Reap to see Angkor Wat the day he leaves, stay two days, and fly back to Bangkok late on boarding day.  We overnight in port the first day so the ship will not be leaving but I’m not sure how late I can check in.

 

Does anyone know the check in procedure for overnights??  If I spend the day in Angkor Wat and take the last flight, it will arrive around 8:00p but will I be able to check in that late?  There are numerous flights per day and they are only an hour so I’m not too worried about timing.  The O overland to Angkor Wat arrives at the ship around 4:30.  Some of the O flights get in later in the evening so there will be people checking in late with O transfers.

 

Any info is appreciated!

You can check in any time..we have checked in at Midnight..Just be sure and notify the ship you will be a late arrival..

No problem

Jancruz1