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Montanagirlalways

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Posts posted by Montanagirlalways

  1. I think NCL has stopped gift cards. If they haven't - fair warning - don't get one. Actually I won one in an NCL sweepstakes in 2019. To make a long story short I am unable to apply any of the money $1000.00 to any cruises. An NCL person told me to send in a certified letter to the company which I did over 2 months ago and no response. I was told to send in a request to NCL and get a case # which I did. It took them exactly 30 days to get back with me. They asked some questions and I responded. When I couldn't find the exact date I received the card they said they could no longer help me. Then I found the date and the original letter for winning the sweepstakes and forwarded that to the agent who had replied to me.  I followed that up with an email asking if they have all the information they need and no response. I don't know what else to do.  I call the number on the card which only gives a balance, no options for talking to anyone, and the money is there.

    Very sad business operations with NCL right now. Any suggestions?

  2. Just now, Charles4515 said:

     

    You can take the #10 or #11 bus from Hamilton or you could also take the same bus routes from St. George.  That means you could do a multi stop trip with a bus pass. For example add Swizzle Inn and or Caves. I suggest that because the Aquarium/Zoo is small. You might not spend as much time as you think. The Aquarium is in Flatts Village which is picturesque and there are some shops and restaurants. 

    Thank you!. The caves sound interesting but lots of steps. Not that I couldn't but not sure I want to. I will make note of your suggestions. thank you

  3. Its not just Royal. Just have to pray for a miracle when you call that you don't have to wait long. I'm having a bad experience with NCL and their gift cards. Very frustrating. Can't speak to a human on the gift card aspect. I guess a new sign of the times

  4. totally different from Alaska excursions but I went on an excursion on one of the caribbean islands. After stopping a few places I didn't think were discussed on the tour I asked the tour operator about the places we were suppose to be going to. She said "we don't do that tour anymore-since covid" So I went too the shore excursion desk to complain that the tour was not as described and what she said and he said he would talk with them. He credited the tour $50. I asked for a total refund. He told me to contact corporate. Corporate said I didn't work with the shore excursion desk and that no body else complained. I said I did notify the shore excursion desk and that the tour was a total waste of my vacation time.  They didn't budge with anymore of a refund. I was pretty upset. I don't know if they every changed the description of the tour or not but they don't communicate well with their tour vendors.

  5. loved your pictures and review! We were on the Dawn over Easter. Your drinks look much better then ours did. And I didn't see any food art in our cafe. So your ship looked great!!! I am aware of taxes on food and drinks in some ports. In New Orleans it takes forever to get out of the taxed area!. We usually use Port Canaveral- no tax.

     

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