Ehg

Hi everyone,

We are doing our first MSC cruise next month with some friends. They only drink champagne. Will they be able to have as much champagne as they like? We are all in YC. 

Hi,

can anyone tell me what the house champagne is on MSC? We are in YC in September and are wondering. 
 

tia 

Thank you so much for this. It worked for me. 😃

4 hours ago, Buglady777 said:

Agreed. We changed our minds on pillows, sodas, etc, once on board, and the butler had it handled in less than an hour.  We liked that the butler sat us down the first day and explained all that he could do for us, a big help, as it was our first grand suite.  

Thank you all for the replies. This is very exciting. We have had aft suites on many ships and so expect the docking vibrations. No problem. 
 

We switched from 1201 to the aft exactly because we were concerned about wind and potentially not having access to the balcony while sailing. Plus love the larger balcony (appreciate the forward suites have a very large balcony too) and knowing we can use the whole time. 
 

We aren’t high maintenance so the form we have submitted will be fine, I was more wondering whether they arrange embarkation times etc. Celebrity contact prior for alcohol and any special requests, Princess Sky suites contact prior for the same plus embarkation information, so I was curious if Regent did too. 
 

We are so looking forward to our first Regent cruise. 😬

3 minutes ago, Ehg said:

Another year has passed and we are due to sail in this cabin at the end of May. I too have been looking for videos or photos, so was pleased to find this thread. 
 

I will definitely post a video on YouTube when we get back. 
 

can anyone who has sailed in a GS tell me if we will be contacted in advance of our sailing or is it simply the preference sheet that I have already completed online? 
 

can’t wait. 

To clarify, we’re actually on Splendor, not Explorer, but I think they are exactly the same? 😊

On 3/1/2022 at 3:12 AM, Buglady777 said:

So two years have gone by for this post...We are so excited to have nabbed this cabin (784) for a TA  Miami to Rome later this month. Thank you Snore42 for the great photos so we know what to expect. We have never booked this higher end suite before, looking forward to be spoiled.  And having somebody cook an clean for us for the first time in two plus years! 

Another year has passed and we are due to sail in this cabin at the end of May. I too have been looking for videos or photos, so was pleased to find this thread. 
 

I will definitely post a video on YouTube when we get back. 
 

can anyone who has sailed in a GS tell me if we will be contacted in advance of our sailing or is it simply the preference sheet that I have already completed online? 
 

can’t wait. 

On 2/26/2023 at 1:28 PM, molecrochip said:

And yes, very usual that a contractor will stay in a cabin that needs fixing. Otherwise you have an additional cabin taken out if availability.

Of course. Makes sense, especially as the ship was full to bursting! 

17 hours ago, ribena1 said:

the issue were the doors we got told , they open the wrong way  with regards to the wind and the wind canopy.. so were being changed,  although makes sense to put in patio doors really ..🤔...... 

Yes. The contractor fixing it was staying in our suite! 😩 

Never mind. We really enjoyed the cruise and the ship. 😊

On 1/22/2023 at 11:25 PM, Huggsy said:

I watched the recent programme about Splendor and ended up fast forwarding most of it - an absolute cringe-fest containing fabricated melodramatic nonsense. The constant reference to price tagging food items, ornaments, lighting, etc, was embarrassing. I would like to have seen more of the ship rather than the cheesy wooden performances of the senior staff, and the narration was toe curling.

Totally agree. We have our first Regent cruise coming up in May and it would be so much more interesting to see the various suites, restaurants etc than the fake drama about everything! 
 

We’ll still watch it though! 😂

44 minutes ago, ribena1 said:

 

How weird! All suites?

14 hours ago, ribena1 said:

  Also been affected  , still waiting for someone get back to us for a cabin allocation.. .. anyone know what the outside issue is and why the suites still in use for current and next cruise.. ? 

also what ones are affected ? 

is it all of them ? we stayed in these suites twice before no issues.. .. 

 

So were you in the forward suite on the other side?  If so I reckon it must be the whole forward section. Whatever the issue is I think it’s being fixed during our cruise. 
 

Regarding the extra OBC, I asked for it! Not the specific amount, but extra OBC as compensation. 

TA says the safety issue is outside the suite and a number of cabins are affected……🤷‍♀️

They have given us an extra £50pp OBC….but no Epicurean breakfast…..yet…..😏

3 minutes ago, mercury7289 said:

Ehg Happy New Year

Cannot help always travel steerage🙃

Happy New Year to you two too! 😊

22 minutes ago, Tablelamp said:

They really should explain to you in Laymans terms what the problem is. At least you would understand and be able to move forward in a better frame of mind.

Quite agree!
I’d argue they shouldn’t be selling this suite until the last minute until it’s fixed. We could easily have been a couple celebrating a special occasion, imagine how disappointing it would have been. 😕

26 minutes ago, molecrochip said:

I know people who have stayed in this cabin so understand what the issue is. It’s safe to still use the cabin but understand it’s not a 30 min fix hence the take out of use to fix.

I assume it’s got to be something to do with the balcony? 
They must have kicked out the passengers sailing on the cruises prior to ours as well? 

28 minutes ago, molecrochip said:

Can confirm it’s a safety related matter. My understanding is the cabin has been removed from use to have rectification works undertaken.

How did you discover that? I’m waiting for Bols over to call me back so would be good to know. 👍🏻

9 hours ago, terrierjohn said:

I assume the 50% refund is more than the quoted cabin price difference?

.

Yes 👍🏻 

8 hours ago, molecrochip said:

Which of the two, port side 12112 or starboard 12111?

 

 

12111. Why? 

9 hours ago, terrierjohn said:

I assume the 50% refund is more than the quoted cabin price difference?

.

I’ll check today 

9 hours ago, Megabear2 said:

Are your friends in a suite?

No. Balcony. 

1 minute ago, tring said:

 

As you have been given a lower standard of accommodation, the ABTA code of conduct and it's guidance states that it is a significant change, so you are entitled to cancel with full refund and possibly compensation. 

 

I suggest you look at the ABTA code and guidance for the details and mention it to P&O if you wish to cancel.

 

Barbara

 

Thank you. They did offer us the cancellation option. We are going with friends so couldn’t do that. And, tbh, as disappointing as it is, I’m not devastated about it. I’m sure it’s a decent enough cabin, and if we can keep the perks we should have had then so much the better. 
 

but if there’s someone in “our” room…..oooh la la. Poo poo will hit the fanno!! 😂🤣

3 minutes ago, Megabear2 said:

Thank you.  I see that all deck 9 mini suites on that are apparently sold out with only deck 8 available.  Those are selling at £2258 with £370 OBC at present or £1698 for a saver.  Any change to deck 9 most likely meant someone else being shuffled to make room for you.  I assume they just told you its this cabin take it or leave it as there's nothing else available.  Are you keeping your Epicurean breakfasts etc or is that just swept up in the 50%?

My husband spoke to them and didn’t ask any of these questions, so I’ll ask them tomorrow. I’ll be pretty annoyed if we lose Epicurian for breakfast as we enjoy the calmer options which come with the suite. 

5 minutes ago, Megabear2 said:

When did you originally book and what type of fare as a pure matter of interest?  Is this the G304 Western Europe cruise or the Canaries one

It’s the Europe one. 7 nighter. 

1 minute ago, Megabear2 said:

When did you originally book and what type of fare as a pure matter of interest?  

We booked a while ago (I can check exactly when - bear with) and we always book select. 

3 minutes ago, Megabear2 said:

When did you originally book and what type of fare as a pure matter of interest?  

We booked in August last year. 

11 minutes ago, Megabear2 said:

Are you happy with that? It must be a disappointing but are they giving you ample compensation if you accept it, there's presumably a big difference in the fare. 50% refund sounds a lot but did you book a long time ago, book a select fare or get a big OBC at that time. Surely there's OBC at least for your disappointment, even £50 or so.

Hmmmm, I don’t think they offered any extra OBC. We’d better have no less!

we are happy with the refund offered but would still have preferred a suite.