I was on the same cruise, we had a great time and agree with embarkation, what a mess! There was no direction at all until you made it inside.
We were disappointed in the Windjammer. Basic explains it correctly, but the lines for breakfast were INSANE!!! we never waited in the line it was too much and not worth it.
We tried staying for Cats but just couldn't do it. The performers were great, I just got lost in the story.
i missed the paper Compass and never thought to ask for one.
All in all we really enjoyed ourself.