The waiters in Eden were making the drinks during Happy Hour. Numerous times there were no real bartenders. They brought us a 12 year old McCallum scotch with an olive and a lime slice....My wife ordered a typical margarita at the Sunset Bar and the "bartender" had to get a book out. It took our party of 6 almost 20 minutes to get drinks at Cafe al Bacio at 7pm or so on more than one occasion. EVERY time we wanted to order wine in any of the MDR's or specialty restaurants, the waiter tried to take our order. We had to request a sommelier and a wine list.
Let me be clear, EVERY employee we came in contact with was very nice. The issue was most of them had little experience and it was easy to see. Most of the crew that I spoke to were on their first contract with Celebrity, with most leaving in the spring and not coming back.
SDT