You are misquoting me. Any for-profit company is required by law to act in the best interests of their shareholders. This is almost always consistent with treating their customers well. However, some decisions made by a company may result in some customers not being happy. Regent obviously decided that, with over 600 showing up for the cruise, that they didn't need to issue refunds. I would have offered a FCC to those who did show up. The idea that Regent would intentionally bring people to a vey dangerous area is simply not a realistic concept. They simply have never and would never do this. I hope those of you who did show do receive a FCC for the loss of some very nice ports.