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Janet524

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Everything posted by Janet524

  1. Just tell them she doesn't want the white wines. They will pour whatever you prefer. When there was a wine I knew I didn't like, I asked for a different one and they were happy to accommodate.
  2. Thanks for the reply. We were on board in February also, and thought he did an excellent job. Hoping he'll be there for our October cruise.
  3. Dropping the testing requirements are subject to the regulations of the countries/ports you are visiting. Our October cruise stops in Canada, and they still require vaccination and a negative Covid test prior to boarding. Just got an e-mail from RC stating this.
  4. It's been my experience on the 5 cruises I've taken since they started up last July that they have been fairly strict about boarding times. If you arrive before your scheduled time they do not allow you in the terminal regardless of the weather. In February we saw a number of people waiting outside in the cold wind and rain in Baltimore because they showed up an hour before their time slot.
  5. Anyone recently on Enchantment.... Is Jayson still the concierge in the Diamond Lounge?
  6. Does it have to matter? But if you must know, Jayson was the concierge a few months ago and he was very helpful to me, and I am simply wondering if he is still there.
  7. Thanks. I did and it seems to be working now. Also had to do the same for the Celebrity app.
  8. Website is working, but still getting message that app keeps shutting down. Wonder if I should uninstall and then reinstall? Any suggestions?
  9. I am so sorry for your sad news. I had to cancel a cruise under similar circumstances. I contacted Royal first to cancel and got the contact phone number for the AON insurance. I found the AON representative very helpful. After completing and returning the paperwork, my refund came through very quickly. Good luck.
  10. Having problems with the app. Get a message that the app keeps shutting down. Website keeps saying password is incorrect. The Royal IT guys have done it again!
  11. I will be travelling with a friend in October departing on Royal Caribbean out of Baltimore. She is semi-mobile but cannot walk any distance nor stand for a prolonged period of time. I doubt she would be able to stand in a line waiting to get through security and I know she will require wheelchair assistance to board the ship. Does anyone know if I would be able to arrange wheelchair assistance through Royal Caribbean, or if we will have to gamble on getting a wheelchair once at the port? Any information will be appreciated.
  12. Doubt I'll ever encounter a problem like this. You don't get many perks spending $10 a night on the nickel slots.😉
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