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kelbell

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Posts posted by kelbell

  1. Plain and simply: it's your vacation enjoy and don't sweat the little things

    like if shorts will offend someone. If your comfortable and your DH is comfortable

    enjoy your dinner, breakfast or lunch which ever you choose to eat in the MDR.

    Remember you paid for this vacation.

    • Thanks 1
  2. Just like Ptroxx, pre-covid we never had our room serviced.  We would ask for

    fresh towels when needed. I make our bed, and kept the room neat.  Not

    really necessary for us to have someone cleaning up behind us.  And yes we

    still paid with extra tip. Not their fault I don't need someone cleaning constantly.

    Just need fresh towels.  But I have not cruised sensed they started back. Will start

    again 2023. I plan on doing the same thing.

  3. On 5/6/2022 at 1:37 AM, brillohead said:

    But it sounds like you DON'T enjoy "all the leg work"

    Brillohead you are correct, you just implied I do not like resolving my issues. But I'm the

    one with the reading issues....and the rant was just that letting off steam, I apologize

    for those that had to read it. And you for clicking onto it, doing so by your on free will.

    I do know one thing in writing and reading. I know how to admit when I'm wrong, and write

    it so others can read it. Thank you, I am happy I resolved the issue.

     

    • Like 1
  4. Brillohead I beg to differ, if you read correctly you would have noticed I said

    I resolved the issue. I may not enjoy hanging on a phone for an issue

    that RCC caused but be clear I resolve every issue that directly effects my

    bookings.  And as I stated in 20years we have never had an issue like this.

    And as I stated if your happy with your TA that's great no judgement, but because

    I choice not too use a TA, with,  "significant bookings" I would appreciate the same

    judge free zone.

    • Like 1
  5. John and la la I'm not sure what you mean by "keep control" of our booking?

    That may be a term I'm not aware off for cruising. But to me, OP it sounds

    like I was in the wrong for catching a $400 swing in RCC favor, that should

    never had happened and hours on the phone being completed irritated.

    I do not use a TA because we enjoy all the leg work of looking, and cruising

    for 20 years we have never had this issue, and when it comes to my money

    I will fight for every penny that is due us. RCC was completely at fault and

    needed to be held accountable, which I did for us. A TA would never be

    able to convey my discuss and frustration that RCC caused, I prefer to

    fight my own battles. A TA may be able to reach someone on the phone faster,

    But I can wait and advocate for myself.

    • Like 2
  6. I appreciate everyone for letting me rant.  So to follow up, it got resolved.

    I have to admit I was more than direct with my demeanor. The supervisor

    was holding steady, have to give it to them they are taught to wear us down.

    NOT TODAY DEVIL, NOT TODAY!!!!!  New receipt sent again....We shall see

    tomorrow when I go back into my account!!  Thanks again everyone.

     

    • Like 4
    • Haha 1
  7. This is whats happening,  Changed a cruise paid the $100pp (not a problem). Paid $300 at time of change

    for deposit increase.(new deposit $500, no problem).  Had a balance of $1,500, deposit brings it too $1,200.

    I have two receipts reflecting new balances...Now the BS starts.  Go online to make a payment, online reservation

    balance is $1,600.....I make a call gentleman fixes and I ask for a new "Cruise vacation receipt". Back to $1,200.

    That was 4/22.  I go online today payment back too $1,600. Another phone call, BS,BS,BS I'm hearing and they

    are telling me my new balance is $1,400.......Seriously ,how they heck did you decide that will be what I owe....

    Now I'm on old for a supervisor, anyone want to take bets no one will pick up the hold!!!!!

    Any thoughts or ideas that will help with this? 

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