LB_NJ

Not sure if this is an issue or not.

I have a B2B booked and called Celebrity to get a flight back home from the second part of the B2B, I gave them the reservation number for the second leg,  It was cheaper than going direct to the airline so I took it.

For some unexplained reason Celebrity attached the flight to the first cruise and not the second.

The flight info seems to be correct.  ie., date and times

I have to pay it off a week sooner but that doesn't bother me too much.

Is there a reason I should call Celebrity and get this fixed?

I called Celebrity back and they gave me the discount.

The first agent at Celebrity just didn’t know what they were doing.

Thank you for all the help.

39 minutes ago, JamieLogical said:

How much you paid for your original stateroom is completely irrelevant. They already have that money. This seems to shock people, but businesses are usually in the business of making money. They already have your money so if someone is willing to give them more NEW money than you are, they are going to award the upgrade to the person who is giving them more new money.

 

The best way to think about the MoveUp program is that upgrades are not one single room to another single room, they are an entire chain. You upgrade to an Iconic, someone else upgrades to your old suite, someone else upgrades to that person's balcony, someone else upgrades to that person's OV... What any business that is in the business of making money (hint: that's all of them) will do is complete the chain of upgrades that is going to net them the most money.

I agree that this makes the most sense.

What you originally paid shouldn’t figure in except perhaps at the margins.  What I mean is that if there are 2 sets of bids that result in approximately the same total additional revenue to Celebrity they might give the bid to the person with a higher Captains Club level or originally paid more for their cabin. However, this probably only applies when differences are small.

Also, as previously said, I have never been offered a suite when inside was booked.

I know there is a discount for B2B.

Just got off the phone with Celebrity and they said the discount only applies if you book both cruises at the same time.  i.e, it doesn't apply if you book one cruise and then a few months later you book a second cruise.

Is this true?

Seems like I can't see Celebrity cabins cruises on Travel Agent websites.  Some of the sites see the cruises but can't get to cabin selection.

Any idea what is going on>

I know it says 6 classes (e.g., yoga) on a 12 day cruise however, we were in Aqua on a 12 day cruise and when we asked the person in the fitness center said 3.

We didn't question the answer because in the end my wife only found 1 class that fit her schedule.

I have the same problem but my solution is go to the muster station and they do a demonstration there.

2 hours ago, Jeremiah1212 said:

July 28 Eclipse? Nothing to do with groups. That inventory already went back to Celebrity. What happened was they opened triple and quad cabins to book for doubles. If you notice every single cabin except one that is now open can accommodate a 3 or 4. 

Interesting, never thought of that.

On 10/11/2023 at 9:39 AM, Marga.Anders said:

Hi there,

 

Looking to make a switch from Royal Caribbean to Celebrity Cruises. Was looking at Ascent or Apex because they are newer ships but found out the Constellation is offering the best itinerary for our wishes (Dubrovnik, Koper, Split).

The reviews of this ship are mixed, mainly because it is an older ship. So this has me somewhat worries especially since we are 'used to' newer ships with RCL. 

 

I also saw online she is supposed to get a refurbishment in the spring of 2024. But can't really find what they will upgrade.

 

Does anybody have more info on this, or other information about Constellation?  Or alternative is the new Sun Princess, but the itinerary is less suitable.

 

We are a couple, 42yo, no kids.  Do like dining, solarium, theatre shows. Don't need: rock climbing, bumper cars, flow riders etc. 

We love Constellation however, it depends on what you want from a cruise.  She is a smaller ship compared to the new RCL ships so she has limited specialty restaurants and smaller shows compared to the larger ships.  However, we like the smaller ship feel and are happy with the trade-offs.

The cruise had shown as sold out and now a little over 100 days out a bunch of cabins now show available.

I thought group cabins that travel agents hold are released at 90 days out.  Was I wrong?

I can't figure out why so many (maybe 20+) cabins would show as available now when they previously showed as booked.

Just curious as to what is going on.

31 minutes ago, Fouremco said:

Correct, not all cruise lines followed this course of action. That said, I know that Celebrity certainly did. Here's a January 17, 2018 "Today" describing the policy, posted by a passenger aboard the Eclipse.

 

However, they don't make you sign out towels at the pools.

On 1/30/2023 at 11:01 AM, Fouremco said:

Before lines started introducing these charges, all too many passengers would take a towel or two to the beach while in port and simply leave the now wet and sandy towels there at the end of the day. There was never a problem with bath towels from the cabin. 

Not all lines do this.  Last time I sailed on them the following didn’t: Cunard, Oceania, and Celebrity.

Airline miles also seem to work.

The famous Celebrity IT department strikes again!

6 hours ago, llawrence said:

We are currently on the Summit for a short get away….After 20 + years cruising with Celebrity, we are wondering what is going on.  We normally do suites but when they aren’t available we go with Aqua class. No cruise is ever totally bad, but this is getting close…

We are in an aqua class mid ship….our Room attendant did not greet us for 10 hours and them only after I found out that we only had one towel, washcloth, hand towel, robe, and slippers for my husband and myself.  Our mini bar was missing a number of the expensive items.  Could be charged to our sea pass if not reported…The floor was not clean and the tables were not cleaned after the last guests.I really do not like going to guest services but after he cleaned the room and left all the used glassware and did not leave clean glasses, and our wine cooler was left on a table with out a tray and the water from the ice melting leaked on the table, floor, and some items I had purchased.  I felt I had to say something…the assistant supervisor for housekeeping came up…said he would take care of it. No problem.   This morning when I returned from breakfast…again we have one washcloth….four towels…no hand towels..for two people.. Its hard for us to look at leaving the Celebrity Brand…..New ships or the older ships we have always received excellent service. It looks like the brand is changing.

Blu is excellent

Casino is so crowded with large slot machines, game tables, and very large chairs…you are literally touching the person in back of you and next to you.

Entertainment (first two shows) were just ok…

 

 

Occasionally you just get a bad steward.  Compared to the steward locking my wife on the balcony you are not that bad off.

On all cruises I have had the room stewards have generally been good however I had a bad one on the last cruise and also a so-so one on a Royal cruise several years ago.

This is listed as one on the amenities of Aqua.

What is it?

12 hours ago, Mark_K said:Their main function is to occasionally throw a dart at the wall and implement whichever special it hit.

I did not realize that they were that scientific 😁

41 minutes ago, Ocean Boy said:

What did you not like about Anthem? I've never been aboard.

I didn't like the food.  I thought it was too big.  It didn't have an outside promenade.

The only good thing was the entertainment.

21 hours ago, alfaeric said:

They can adjust the number of 11/12 nighters out of NJ.  The time it takes to sail to destinations south is almost exactly the same, anyway.

 

Really, the only thing special about Baltimore is the small, old, ships which generally means lower priced itineraries.  We would have chosen the Anthem had the prices been anywhere near the Vision for the B2Bs we just took.

Personally we prefer the older smaller ships (hate Anthem, will never sail on her again) which is why we have a cruise booked out of Baltimore.

Different ships for different tastes.

1 minute ago, leaveitallbehind said:

To Bermuda?  If so, I think you will like the S-class ships. We've sailed on Summit a lot and like her, but she is starting to show her age a bit IMO.  Some different dining and drinking options on S-class.

Yes, the Eclipse.  I was saying I have previously only sailed the Constellation and Summit.  Personally we prefer that size ship.

2 minutes ago, leaveitallbehind said:

Got it - we ended up saying the same thing regarding S-Class. LOL.

 

I happen to be on Eclipse this June for a Bermuda sailing and just checked my MoveUp eligibility, and both the standard and concierge sunset veranda are listed as its own bid category.  So I guess as they are their own category, when available it can be specified.

Yes. I misread it. I read it as bidding on a Concierge Cabin or a Sunset Veranda, not a "concierge sunset veranda."

I am on a July sailing in Aqua. I have only sailed on Constellation and Summit.

2 minutes ago, leaveitallbehind said:

I took it directly from the OP's first post:

We were thinking about bidding on a concierge or standard sunset balcony.

 

I took that to mean by way of Celebrity MoveUp.

 

Neither I nor they ever mentioned anything about Solstice class. 

 

The OP does reference this thread with regards to a Bermuda cruise.  Coincidentally, Celebrity originates Bermuda cruises on Eclipse out of Cape Liberty NJ.

I said Solstice since the only cruise to Bermuda (as stated by the OP) I found was on Eclipse.

If you do a move-up to concierge you could get any cabin in that class. If they have a balcony cabin midship that they consider good, then in a move-up to concierge class they could end up in a terrible location.  That is why I specifically said that a bid for concierge probably is not worth it.

1 hour ago, leaveitallbehind said:

Thank you for your response. You are correct regarding no points for the bid upgrade, which, in a subsequent response, I also corrected. I commented on that originally as it is the norm for originally booked concierge class staterooms but realize I should not have, as it implied incorrectly it would be included with a bid upgrade.

 

And just to clarify, per the OP's thread question, they stated that they are considering bidding on either a concierge or standard sunset balcony.  To me, this would be a specific location in consideration to which they would be moving.

I missed your response about the points.  Not sure what you mean by bidding for a specific concierge location on a Solstice class ship.

11 hours ago, leaveitallbehind said:

 

 

In case you are not familiar with Concierge class staterooms, here is a link to the benefits (along with more points) associated with them:

https://www.celebritycruises.com/things-to-do-onboard/staterooms/concierge-class-stateroom

You DO NOT get more points on a bid upgrade.  I can't figure out any benefit of bidding for a concierge.  Benefits are very few and you go from a known cabin to a Concierge cabin anywhere.

4 hours ago, omahabob said:

The most important feature of Aqua Class for me is a higher price. I have zero interest in a spa, and the perks of old are fading away.

I booked my next cruise in Aqua because for us, Blu is worth it and Persian garden, the daily water, and a couple of yoga classes add a little bit of value, also on some of the ships the shower is a little nicer.