I'm sailing in August and I'm now a few weeks after the final payment due date. My cruise is listed on the website, it says booked, and of course the invoice amount, amounts owing, OBC and shore excursions listed are either completely wrong, missing the information or incomplete. I booked direct with Azamara....and I can't get through on the phone lines......so what do I do? Just wait until they contact me to get paid?? Every time I call them it says their phone lines are closed and they will be back tomorrow to help with sailings in the next 30 days. I've never called that it said the phone lines weren't down and would re-open tomorrow.....
I'm not feeling good about giving them another cent until they demonstrate they aren't going bankrupt --- which it certainly appears they are.