NC State

Based on our October Caribbean cruise it is still on. Celebrity has called people on our date to let them know it's still on go and we could book tours early.

Cruise date: March 28th Celebrity canceled cruise on March 13th Requested refund March 14th After 2 phone calls and 1 email we received full refund May 14th! Almost 9 weeks total.

Cruise date: March 28th Celebrity canceled cruise on March 13th Requested refund March 14th After 2 phone calls and 1 email we received full refund May 14th! Almost 9 weeks total.

https://www.caymancompass.com/2020/05/08/cabinet-confirms-borders-closed-until-at-least-september/

Sail date March 28th Celebrity canceled cruise on March 13th Called March 14th to see about moving to August 1st. Requested the same route and cabin (it was open) I was told I would lose all 4 perks AND it would be additional $1,100. (I knew we had a great deal) I asked when it due, he said NOW. I told him I could not do it now so please send my refund. March 16th went online just to see if the cabin was still open for the August 1st sail date. It was and if I booked it online the final payment due May 3rd. Now I am very angry he did not tell me that. March 24th received a refund for the two tours we had purchased. April 3rd emailed Celebrity to ask why I have not received refund. April 6th received email from Celebrity asking if they could help with a rebooking. I told them not now and asked about my refund. She told me that my request was “confirmed” and it is being processed and it would take 30 days. May 2nd - no refund for the cruise or the bus shuttle to return to the airport. Called and she said it was still processing and she does not see a hold on it. It is just taking longer to process.

George, we were also scheduled to be on the Equinox on March 28th. We want to rebook but like you I want my money back before I pull the trigger again. We have three picked out since we don't know when cruising will start again.

Thank you for your feedback. We are now looking atthe Chocolate and Pinata Seaside Workship (CZ87). I wonder if anyone has done this one.

We are taking our 5 year old granddaughter with us April 2021. I'm looking for a mild shore excursion. Not really looking for a day at the beach since we will have that on Castaway Cay.

I had emailed on Friday to Celebrity. They emailed me back today to confirm my request. They had received it but requests are taking 30 days. We as coming up on my 4th week come Saturday.

Sail date March 28th Celebrity canceled cruise on March 13th Called March 14th to see about moving to August 1st. Requested the same route and cabin (it was open) I was told I would lose all 4 perks AND it would be additional $1,100. (I knew we had a great deal) I asked when is it due, he said NOW. I told him I couldn't do it now so please send my refund. March 16th went online just to see if the cabin was still open for the August 1st sail date. It was and if I booked it online the final payment due May 3rd. Now I'm very angry he didn't tell me that. March 24th received a refund for the two tours we had purchased. April 3rd Delta sent an email that our credit will be good for 2 years! April 4th still no refund for the cruise or the bus shuttle to return to the airport.

Sorry I tried deleting my post ^^^

JIm, I totally agreed. We cried last week when we received ours. Now, today we would have been boarding for the best vacation ever.

Sail date March 28th Celebrity canceled cruise on March 13th Called March 14th to see about moving to August 1st. Requested same route and cabin (it was open) I was told I would lose all 4 perks AND it would be additional $1,100. (I knew we had a great deal) I ask when is it due, he said NOW. I told him I couldn't do it now so please send my refund. March 16th went online just to see if the cabin was still open for the August 1st sail date. It was and if I booked it online the final payment due May 3rd. Now I'm very angry he didn't tell me that. Still waiting for the refund, we may rebook not sure. March 24th received refund for the two tours we had purchased. March 26th still no refund for the cruise.

Jim, thanks for sharing your adventures. I hope to see you the 28th!