Thanks SO much @Haljo1935 for taking the time to share your experience - we’ve been on that bus, in another time and place. We book HAL small-group tours now, finding it mitigates bad guides/ bad tourists.
Knee-jerk yesterday, after reading your description and experiencing flashback, was to cancel our tour to ensure we have time to fully feel this important place. We do have Arizona Memorial tickets, hoping the time works - they were still available yesterday for 2/26 & 2/27: recreation.gov, USS Arizona Memorial, $2/pp.
But…we fell into the HIA excursion credit pit, again. Since this is our must-do, we booked it first and it (expensively) used our HIA credit. If we cancel, we’d need to book a different excursion, and there’s nothing left that interests us. (Last time HAL cancelled the excursion and we did choose Plan B (more like Plan F) and it was so-so - Polynesian Adventures sounds familiar.) Lesson learned.
So…we’ll stick with our small-group tour and hope for the best. We’re sorry your tour had frustrations and do hope you get the memorial again some day - and write about it! It would be great if someone takes the reins to share their/our adventures next month; we go to French Polynesia too. We barely earned a C in creative writing, so not us, but if so and if appropriate, we’ll let you know how our excursion turned out.
Thanks again; cheers,
Chris & Shawn