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Everything posted by fshagan

  1. Click the link at the bottom of every email. Or, in Gmail and some other email readers, there's an unsubscribe link at the top too.
  2. They had several multiple choice questions about the type of benefits you would prefer if you paid an annual or monthy fee for the extra perks membership. The choices were things like points that accrue that you can use elsewhere like the airlines do, cash back, OBC you can use on board, or reduced cruise fare cost.
  3. They should at least refund you the gratuity that you paid for that third night.
  4. I received a survey from NCL for their loyalty program, which I rate as very poor and not a factor in choosing to sail with them over any other cruise line. What was "interesting" is the number of questions about a "paid add on" to the loyalty program with an annual or monthly fee to increase the benefits of the program. It's not hard to read into this program as another revenue choice for the line. With the poor performance of the Latitudes program I wonder how many cruisers would pay extra for what amounts to a real loyalty program.
  5. How can they ply you with cheap booze so your inhibitions are reduced, so you will then spend too much money gambling? They could ban smoking, but they want the customers to "have fun" (be drunk and carefree).
  6. That makes sense. Thanks. On the vaping issue, I am on the opposite side of the fence, but that's off-topic, so we should not discuss that aspect here.
  7. Sorry. Gave you too many words. Shorter version: Cruising will not resume until the CDC says it can. Florida isn't leading anything in regards to being able to cruise.
  8. NCL did hire former U.S. Food and Drug Administration Commissioner Scott Gottlieb, MD to consult with them. He should be able to help them navigate the CDC bureaucracy. I'm looking to see if the CDC extends the no-sail order, or amends it, at the end of July. I'm worried they might put a maximum age on cruisers, with no one 70 or over allowed on board (or whatever arbitrary age they set based on high risk). They could try to implement age, weight, blood pressure and respiratory standards; no overweight people, no one 70 or older, no one with high blood pressure (over 130/80 in the US), etc. The CDC rarely shows restraint in these things, and often acts politically once the main crisis is over (as they did with vaping).
  9. Depends on the mask type. The ones that loop behind the ear are easy to put on, but the N95 masks with multiple head straps can be harder to get on correctly. So it makes sense if you have two or three stops to just wear the mask while driving. I wear a mask when I go somewhere now, but it's the easy surgical style mask. Not a big deal at all. Not sure why people object to it; I'm more concerned that I HAVE TO wear shoes in all stores now. What right do they have to tell me I must wear shoes? It's offensive and violation of my god-given right to go barefoot.
  10. No, that's not how this works. The Federal government has no police powers for health issues, and they cannot order a state to shut down or open up. The states can decide that on their own, due to the police powers for health issues reserved to them through the 10th Amendment. BUT, the Feds can intervene in a specific jurisdiction granted by law - like at ports of entry. The state cannot interfere with the Feds at the port, and if the Feds say you are not disembarking or taking on people at our ports, no one but the Feds can change that. The party the governor belongs to has no bearing on when the Feds say you can disembark people.
  11. The port is dependent on the Federal government to say they can host cruise ships again.
  12. Companies have to file a quarterly statement (8k, I think) with the SEC. The 8ks must have language in them that states the company is or is not "a going concern" over the next 12 months. If they are not, the company explains why, and what they are doing to avoid it, etc. If they know this negative information, and do not disclose it, they can go to jail. The CEO, CFO, etc. But that doesn't mean they have filed bankruptcy or anything like that. If there's a chance of something happening, they disclose it. So NCL filed their 8k this morning, and had a statement that they may not be "a going concern" over the next 12 months because of the Covid-19 financial impact. Find that 8k and read that headline, and all the rest of the text that explains how they will try to avoid bankruptcy.
  13. Buy low, sell high. It's a buyer's market.
  14. It's either required, or at least standard, to see those comments in the SEC filings. They are almost boilerplate as they all seem so similar when I have seen them.
  15. Generally, no, not if you purchased the cruise directly from the cruise line. There are some additional caveats about booking through a recognized travel agent, where you are protected somewhat from financial failure. Read this blog post at trip insurance store. Here's the pertinent Q&A for the short hand version of it::
  16. I think the cruise lines are consolidating furloughed employees onto a few ships to take them where they can catch a plane home. That's why there might not be enough crew cabins.
  17. They only have to offer the terms that were available to you when you accepted the terms.... at the time it was the most generous offer I have ever seen for a cruise line - 100% credit for a future cruise and you were canceling just days before the cruise. They sweetened the deal later, but the deal you accepted was a great deal based on my years of cruising. If NCL was still swimming in cash you would have more chance of getting an exception. At this point they may not be able to make any further concessions because they don't have the funds to do ANYTHING extra. I worked for a company that was filing for bankruptcy, and we were ordered by the court not to make any concessions to customers. NLC is not in bankruptcy, of course, but their corporate finance guy is probably watching every penny that goes out the door.
  18. You could be right. We'll have to wait and see if the CDC requires each line to have three ships standing by in every cruise area, or if they take a route closer to my idea, that the industry and government will come to some satisfactory agreement that is a compromise between that and the former situation.
  19. Could there be some consolidation in the lines, like a merger between RCCL and NCLH or smaller lines being absorbed by those two? Usually M&A activity happens when there is a strong cash position, so I think the odds of one line buying another one out are slim. But a distress merger of two weaker lines could happen.
  20. Think like a regulator approving these measures, not a real live human being. What criteria will they use for "enough" ICU beds? One for every passenger? We know that won't be it. The US national average seems like it would be a good agreement between the cruise line and the friendly bureaucrat. My logic is that they will use that as the number is defined, it will be something like that. So, it's not "what if 6" but rather "what is more likely to happen in negotiations between the company and the government"?
  21. Based on the number of ICU beds available in the US (29.4 per 100,000 people), this could be one or two inside cabins equipped with medical equipment. That's .3 per 1000 people, or 1.5 beds for a crew of 1,000 and 4,000 passengers, if I did my math right. Even if the CDC determines they should have double the capacity of the average in the US, that's still only 3 or 4 inside cabins set up on the larger ships. There's a cost, sure, but in the overall scheme of things it isn't as insurmountable as it first seems.
  22. They are probably slow walking refunds, but I have never, ever worked for a corporation where giving money back was a simple mouse click. There's usually a process with multiple levels of approvals - at least two above the worker who is inputting the actual refund. But, I would think they could streamline that process a bit when they are the ones that cancel a cruise; the reason doesn't have to be questioned like it does for a regular refund. They just have to make sure they are processing the refunds in accordance with their accounting principles and making sure a manager signs off on them (to make sure employees aren't stealing refunds). In all the cases of employee fraud I've been involved in over the years about half are distributions of either refunds or invoice payments that are forged by the employee. Even after NCL clicks the refund button there can be a 10 to 14 delay for the banks to process the refunds. They also don't like to give money back, and you have two banks involved.
  23. The "e.g." means "for example" not "this is required", so I'm sure the cruise lines can come up with alternatives to three different ships as long as the plan is approved. But even with that example, the initial cruise ship can be the "quarantine" ship for exposed people. We've seen that already. This example then requires two more ships. But they don't have to be new, billion dollar+ ships. The residential ship for medical workers could be much, much smaller and be a contract ship provided by the companies that provide the medical services on board already. Cruise lines could share these ships. The hospital ship for affected passengers could also be a smaller, older ship that the lines share. RCCL might have one, Carnival might have two for all of their lines, and NCL might have one. Or NCL might share one with MSC and other smaller lines. We'll see alternatives to this example that are more creative and achieve the same goals.
  24. In my charge back experiences they all took a long time to be resolved, but the amount was taken off my bill immediately and didn't reduce my credit or incur interest charges during that time. June 24 is about 70 days from Apr. 15th, so it's still a long time to be fully resolved. Credits take longer than sales charges in the normal course of business because there's extra scrutiny from three entities, the company, the company's bank and your card issuer's bank. Some credit cards are notoriously slow in applying credits back to the card holders, taking up to 7 days each. If a company normally takes 21 days to approve credits and enter them, another 14 days can pass before you actually see the credit. I would think that NCL could expedite the credit process on their end because THEY were the ones canceling the cruise, and they know the cause of the cancellation. They don't have to investigate much to make sure some employee isn't sending himself the credits. But, I'll bet they still require at least two levels of sign off to get the credit approved and in the queue to be input. If NCL survives, the stories about difficulty getting money back from them could hurt their future sales.
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