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Projunior

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About Projunior

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  1. We had a Concierge cabin on the Summit last week. The lunch ran from noon till 1:30. Our assigned boarding time was 1:30 to 2:30. We have had Concierge cabins, and enjoyed the Concierge lunch, in the past, so I knew embarking that late would guarantee that we would miss lunch. Once on board, I mentioned the time snafu to the concierge, Emma, who told me that this problem was supposed to have been fixed and she was surprised that it hadn't been. So if you're in a Concierge cabin, be sure plan your arrival time to sync up with the lunch hour.
  2. Did your table-for-two in the MDR afford you much privacy? We have been on several Celebrity cruises where our two-top was located about 12 inches from the tables on each side of it. We are sailing the Summit out of SJU in December.
  3. Our thoughts, exactly. We are Elite on Celebrity. We have been on 33 cruises on seven different lines. We are blindly loyal to none and happily play the field. We sailed in an MSC YC balcony last year. We ate all our meals in the Yacht Club. I found the food to be pedestrian, but the bigger disappointment was the middling dinner service in the Yacht Club. Our flighty waiter would seemingly disappear and the waits between courses were often interminable. A chat with the maitre d' resulted in zero improvement. Perhaps unrealistically, I was expecting nightly dinner to bear a passing resemblance to a specialty restaurant experience on a Celebrity ship. Not even close. The food served at lunch actually outshone that of dinner and lunch allowed us to experience different waiters. And while some waiters were indeed better than our dinner waiter (not a difficult task), none were an appreciable improvement over what most cruisers would expect to find in the main dining rooms of any other cruise ship. The Seaside is lovely and the amenities and facilities of the Yacht Club are refined and delightful. The production numbers in the theater are fabulous, head and shoulders above anything we have seen at sea. Every show was a treat. Once outside the YC, you realize in a heartbeat that there are 5,000+ fellow passengers on board. I was hoping the YC experience would knock my socks off; in the end it may have dislodged one sock. Yes, I would sail YC on MSC again, but I am in no particular rush.
  4. This is a fever dream. I never once suggested I booked at full-fare in anticipation of getting a lower rate later and I challenge you to point out how you managed to delude yourself in thinking this. Conjuring and fantasy make poor substitutes for data and facts.
  5. Ah, yes! Homework! How stupid of me not to have done my homework! Doh! Like an oblivious moron I booked at full-fare. Had I done my recommended "homework" and consulted a tarot card reader I would have known in advance that my cruise would be offered at an interline rate at some indeterminate date in the future. Instead (and I'm kicking myself for this), ex post facto, I happened to stumble upon the fact that yes, Crystal had published an interline rate for the exact same cruise I had already paid for. Homework! Homework would have allowed me to peer into the future and would have saved me so much trouble! But, no! My laziness got the best of me! Lesson learned. Next time - right to the gypsy before paying full-fare. And then, because I am a reprobate lazy slacker who is averse to all forms of homework, I also neglected to actually Google the rules. Instead, putz that I am, I just called my TA and asked about getting the interline fare. As the poster points out, boy, am I a bonehead for doing that! And my TA, no Einstein himself, decided to waste his time emailing and then calling Crystal on my behalf. Based on this post, he's not too bright either, as he, too, didn't do his "homework" by first Googling before communicating with Crystal. Nor (sit down for this one) did he know about "Crystal’s long-standing policies on how it has handled deep discount special fares". I mean, come on, Google or no Google, anybody worth their salt can recite those policy rules verbatim, right? The poster goes on to say, "Not being eligible for interline fares myself I can’t see their actual policy..." Apparently his Google searches did not reveal the fact that being able to see their policy has nothing to do with whether or not you are eligible for the fare. Kindly note that, as stated in my initial post, I am eligible. Can I see them? No. Can my inerline-specialist TA see them? No. This is just Crystal saying, in the absence of published, publicly viewable documentation, (drum roll): "No."
  6. Actually. I'm afraid, you missed my point(s). Entitled? No, not "entitled" as in deserving. Entitled as in meeting all the eligibility rules for a fare as set forth by Crystal. As in, I am entitled to this fare because I qualify for this fare by meeting the requirements as set forth by Crystal. As in, others may not meet them, but, as it happens, I do, thereby making me "entitled" to book at this fare should I decide to do so. No one mandates that Crystal offer interline rates, no one, not CLIA, not anyone. Despite no obligation on Crystal's part to offer interline fares, shockingly (to you it appears), they actually do. If the consequences of this are so dire, so pernicious, so irredeemably bad in the manner you suggest, then the solution would seem simple: don't do it! Yet, they persist. How bizarre. Your further intimation that the teeny, tiny, infinitesimal slice of the general public eligible for these fares is going to swarm Crystal cruises by booking at full-fare and gambling that maybe, just maybe, they will be able to rebook sometime in the future at a cheaper rate, and thereby instantly tilt a sailing from profitable to money-losing, is laughable. That "offended" (your word) full-fare passengers will fly into a rage upon discovery that someone else on their cruise paid less happens how? Passengers compare credit card bills at a bar on board? They do Google searches for the fare rules on the cruise that they are currently sailing on? When was the last time you, yourself, actually found out someone on one of your Crystal cruises paid the interline rate? Did you ask this person what exactly s/he paid? How often do you ask the passenger next to you on an airplane flight how much they paid for their seat? Is this common behavior? Pure sophistry. " ..we were NEVER allowed to even mention that fact that we ever got a "discount" while traveling". What's your point? As I stated, I am an airline retiree. I am more than familiar with company rules, that I steadfastly adhered to, forbidding me to mention that I was traveling standby while traveling on the airline I worked for. Where do you come off inferring that I am prepared to hang a sign on my cabin door announcing, "I paid less than you did, sucker!"?
  7. Yes, restrictions as onerous and pointless as their (rescinded in the last year) rule that if a passenger had ever paid full fare, even once, then that passenger was banned forever from booking at the interline rate. Your notion that Crystal doesn't "want one of their regular full-paying clients to find out that the passengers in the cabin next door payed half of what they paid for the same exact service" as a justification for their cancel/rebook restriction has me puzzled. It would seem that were this the case, and Crystal is genuinely concerned about this, then why would they offer interline rates at all? If Crystal publishes publicly viewable interline fares, and they do, and if those select passengers who are entitled to those fares avail themselves of these fares, and they do, then what prevents any of these interline passengers from discussing what they paid? Honestly, I fail to see how the cancelling and rebooking of an interline fare, versus the straight booking of an interline fare, would either increase or decrease the likelihood of any passenger finding "...out that the passengers in the cabin next door payed half of what they paid". The fact remains, per a decision reached by Crystal management regarding the value of offering interline fares, that, ultimately, some passengers who have paid this discounted rate will wind up on board. As you point out, cruise lines offer these discounted fares on slow-selling itineraries to reduce excess inventory and to regulate revenue. Well, guess what? Now that I have cancelled they can add one more cabin to the unsold list. With a lot of luck, who knows, they might just get a full-fare booking for it (notwithstanding the fact that they took the step of making inventory on this sailing available at interline rates). Or with slightly less luck they can manage to sell it at the interline price, but, of course, in this case they end up no better off than if they had let me simply cancel and rebook. Or, if they completely whiff, the ship will sail with that cabin empty (note: see reference to nose-cutting from another poster).
  8. You may not be as well-versed on interline travel as you seem to believe. Otherwise, you might know that interline rates are not, in fact, "typically" available within weeks or days of a sailing. To cite just a handful of examples: RCL and Silversea are currently offering interline rates for 2020 spring sailings and Celebrity has them published for sailings over a year out, for the fall of 2020. This particular Crystal sailing is over four months from now. Regarding whether my "experience on other cruise lines" has been the same as Crystal - I have never had the occasion to do this before. However, my travel agent has, and according to him, he has never encountered this with any other cruise line, thus rendering as invalid your assertion that "Crystal's policy is no different than any other cruise line".
  9. I am a retired airline employee. As such, I am entitled to discounted interline fares on Crystal as well as most cruise lines. I booked and paid for a full-fare Crystal cruise about a month ago. At the time of my booking there were no interline fares available for this particular Crystal cruise. Today, there are. The interline rate is substantially less than what I paid. However, Crystal refuses to let me cancel and rebook. They will allow me to cancel, of course, and this being more than 90 days before the cruise, I would be entitled to a full refund. But I cannot then book this cruise. This "rule" is not published anywhere; it's just the "rule", per Crystal via my travel agent. I will avail myself of the cancellation policy and find an alternate cruise. I thoroughly enjoyed my previous Crystal cruise and fully hoped to continue to replicate the experience. That is not going to happen. Ever.
  10. We were also on this cruise, our 32nd cruise over many different lines. This cruise made us Elite on Celebrity. To us, there is no such thing as a bad cruise; it's impossible. Nevertheless, it goes without saying that everyone establishes a ranking of the cruises they have taken in their own minds. This one is far from the top of the list. Plenty to like, of course, including the food, a terrific cabin steward, a very good sommelier, and the witty, erudite and phenomenal Captain Tasos. Among the not so good stuff: MDR service very inconsistent. As always, we opted for late seating. On our first night we arrived promptly at 8:30, placed our orders, and were served the first starter at 9:20. We chatted with the maitre d afterwards and the service improved, minimally, to the point where, at best, the first starter arrived a little after 9PM. Our waitstaff was friendly and earnest, but not especially crisp. Agree about the shows. Linda Gentille and Sean O'Shea were topnotch, but the production shows were tedious and populated by cast members of marginal ability. The one (and only) comedian was booked for one show only, 9PM, on the first night, ensuring that no one at late dinner seating could possibly attend. One of several bonehead moves by Cruise Director Lewis. The bar service in every single bar was atrocious. It's as if Celebrity, realizing that so many passengers have drink packages, has concluded that the best way to preserve margins is to attempt to serve fewer drinks. We found this exact same tactic on the Equinox this past January. No servers, none, in the Sky Lounge - belly up to the bar, boys, or die of thirst. No servers in the Atrium during pre-dinner dancing. Eternal waits in the casino to place an order and then again to actually receive the order.
  11. To me, the Blue Chip Club needs a total overhaul. About three years ago, about five Celebrity cruises ago, at the end of a cruise, both my wife and I were handed invitations by the casino manager to join BCC based on our play. Since that time we have received exactly zero emails and exactly zero snail mails regarding anything to do with the Blue Chip Club: no promotions, no offers, no statements, no news. In July, 2018 we sailed on the Summit to Bermuda. When I got home I called and asked about whether our play on that cruise was worth anything toward a January, 2019 Equinox cruise we had booked through a travel agency. Oh, no, explained the BCC rep. He claimed he could only offer a fare reduction on a cruise booked through BCC. But he offered to check with his supervisor. He put me on hold, came back, and said he could take $700 off the fare total. But only because he bothered to check with his supervisor! After returning from the Equinox cruise, I called in February with the same question: could my play on the cruise help with the fare for my upcoming, already-booked April, 2019 Hawaii-Vancouver cruise? Since I had earned approximately the same number of points as on the Summit, I was anticipating a credit in the $700 range. I got the exact same line from a different BCC rep: “No. I can't help you. You booked through a travel agent”. I explained that this was the same argument from BCC that I got before, but that BCC, ultimately, offered me a $700 credit. I asked her to check with her supervisor. She came back to the phone and said they could take $130 off the fare. I said, “The last time it was $700 for about the same number of points”. She said she is basing the $130 figure on “the chart”, and “the chart”, whatever that is, said $130. Whom am I to argue with “the chart”? Then she started a spiel about how, strictly speaking, I was fortunate to get the $130 since, strictly speaking, I am not allowed to have booked a cruise through a travel agent at any time in the preceding 24 months. The BCC rules are obscure, unpublished and seem to vary depending on who you talk to. They have no website. You can’t check your status other than by calling. The people they have working the phones there seem disinterested, clueless, impatient and often all of the above. The tier perks are meager. Free drinks in the casino? Who cares when you have a beverage package for the ship? Priority check-in? Who cares when you have a concierge cabin? Priority debarkation? Who cares when you do walk-off?
  12. And? And? Upon reading the opening post of this thread my skepticism beeper went off. Now, six days later, despite the offer, not a single quoted or snipped post has appeared. Troll post? Bogus premise? Suspicions close to being confirmed.
  13. Returned from the Equinox yesterday. The deck party was announced as a "white night" event. If there were people who were dressed in all white, you could count them on one hand. Perhaps it would have been helpful for Celebrity to have publicized this pre-cruise. In any case, the party was a blast, provided that you like good music and lots of dancing, which we do.
  14. In 2010 I inadvertently walked off the Liberty of the Seas with a $100 chip. I called RCI at the time and they basically said, "We used to let passengers mail them to HQ and we would send them the money, but we stopped doing that. You're out of luck". I did not sail RCI again for six years and then booked on the Navigator. On the Navigator I presented the chip at the casino cage on the first day. The cashier said she would take a picture of it and also send an email to the Liberty of the Seas. She took the picture, handed me back the chip and asked that I give them two days. Two days later I returned and she exchanged the chip for a C-note.
  15. I never let little things break my cruise. I'm on vacation. I'm there to chill, not to get wound up over inconsequential things like someone asking me if I'm interested in booking a specialty restaurant.
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