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WEGL81

Members
  • Content Count

    1,407
  • Joined

About WEGL81

  • Rank
    Cool Cruiser

About Me

  • Location
    Rockledge, FL
  • Interests
    Sailing, Reading, Computers
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Eastern Carribean

Recent Profile Visitors

232 profile views
  1. Whatever they do, expecting accurate answers today is probably unreasonable. Like a few said above, wait a few days until they get their act together. If you have shore excursions, dining reservations, drink pkg pre-paid, etc., go into your reservations now and cancel. Those will get credited back to your credit card, unless you paid with OBC. That is one less thing you'll have to worry about.
  2. Following up post-cruise. Mscinmia was exactly correct. He used his ARC card to check in. No issues other than a wisecracking security agent who claimed we needed to provide him a beer to let my son-in-law through. Coming back was a breeze as he got to use the facial recognition line and didn’t even need to meet with a CBP officer.
  3. Well, despite what my TA said it wasn’t straightened out. After several calls to Royal and to the TA, they finally agreed that what you said, mscinmia, is correct. He needs to check in with his ARC. Had I just gone with the first two responses from Royal, it would have been wrong. Goes to show you that Cruise Critic folks know what they’re talking about an calling the cruise line to talk to someone whose prime job it is to sell yo a cruise is not always the best approach. Now it took two more calls to finally get his name corrected, but today it all looks good.
  4. Thanks. Our travel agent actually called us last night because of this. It seems to be straightened out. Thanks for all the advice.
  5. mscinmia- Do you have person experience with this? Reason I ask is that I called Crown and Anchor Society and the person there said to input his passport. I realize he will still need his green card to re-enter the US, but they said entering the passport was the way to go. Hopefully they are right. But if you have personal experience with this, I would appreciate your response. To be safe I am having him bring his passport, ARC, and DL showing his US address. If it weren't the fact that his passport has the two last names and his other two IDs don't, I don't think it would matter much. Thanks.
  6. Thanks. These have all been helpful. I do plan on calling Royal Caribbean today and then my travel agent to get the name changed back to match his green card. Will let you know what they say in case someone else encounters this issue.
  7. Thanks for the replies. I did that and his name is updated. What I failed to mention is that he is a legal alien and so has an alien residence card. Should I put his passport in the check in or his alien residence card (Royal has either as an option). And the kicker is his alien residence card doesn't have the second last name. So now his set sail pass matches his passport but not his alien residence card. Color me confused. I think I just have to put in one and have him bring both documents.
  8. My son-in-law is Hispanic and his passport shows two last names. But the cruise reservation was made only using his “First” last name. Will this create a problem at check-in? I have heard that cruise lines can be extremely picky on passports matching registered names and have denied boarding when they don’t match. I know I can call Royal Caribbean and get the name changed on the reservation, but wanted to get some feedback from people with similar situations. Thanks in advance.
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