sisocialworker

1 minute ago, neverbeenhere said:

We’ve been on the explorer three times in the last year and a half. Everything was fine. The ship still floats!

2 minutes ago, John&LaLa said:

 

I'd like to think that's a totally different customer base. Not apple's to apple's. Different expectations. 

I agree...that's why I said all the common lines will be the same..maybe celebrity is diff., but not sure

6 minutes ago, John&LaLa said:

 

Which lines do you feel do a better job?

We've sailed all the major common lines. Pretty much the same in my experience 

all the major "common lines" are the same.....gotta go up to azamara or regent to get better

1 hour ago, Sancho_proudfoot said:

 

Of course they already do. I have encountered deep cleaning, steam cleaning and complete carpet replacement on RCL ships. I have also seen sofas and armchairs being manhandled out of cabins, with new plastic-wrapped replacements waiting in the corridor.

 

As has frequently been said, if you go aboard looking for problems (a bit of rust, a clouded window a mark on a carpet)  you will find them, its self fulfilling.

 

Happy hunting. I am going onboard to thoroughly enjoy my cruise, on a great ship, staffed by great people who will attend to my every whim with a smile, who will serve me delicious food, and l will have 4 other members of my famly around me.  Naysayers wont ever discourage me. I'm a "glass half full" kinda guy.

on RCI you have to be a half full guy, because they always fall short

1 hour ago, John&LaLa said:

 

There will always be stained carpet and furniture. I'll bet Spectrum has stains by now.  😉As long as it's not transferring to you, not really a big deal. 

once the stains are pointed out to staff, they should know how to get stains out

how about stained furniture or carpet in your cabin, especially a suite cabin-paying top dollar or DL or CL...that should not happen, would that bother you?   is anyone on the ship-please check it out-point it out so the staff can hopefully correct it

30 minutes ago, little britain said:

Blown window. Can you even spot it?

Ruined holiday? I don’t think so. 

just shows no respect to passengers or the ship

1 hour ago, Sancho_proudfoot said:

 

 

No doubt someone will say "that sofa looks worn.....think l should get some compensation"

"worn" is relative..as long as its stained its ok

48 minutes ago, little britain said:

You really are determined to find fault before you set foot on board aren't you?

You have seen pics of the blown glass windows - you cannot miss one as you leave the WJ - will this be replaced over the next few weeks - I doubt it very much - will it ruin your cruise - No.

just looking for an accurate picture of the ship condition as my sail time gets closer.....I sail in dec. so maybe once it gets to USA they will fix and shine everything

10 minutes ago, kruzerci said:

We are booked for 9 nights in December and I am not concerned. That thread states that most of the issues have been addressed later in the thread. 

 

We were on Explorer in 12/2013 right before her last major drydock and the comments on here were in line with these. We were very pleasantly surprised when we boarded. 

we're doing a 9 night this dec too..12/13..are you on that one?

anyone currently on the ship, love to see updated pic's of fixes or problems...this is "cruise critic"

anyone currently on the ship, love to see updated pic's of fixes or problems

hope she is all fixed by the time she crosses the pond for us USA folks..we demand a clean ship shape ship of our dollars

44 minutes ago, Andy C said:

 

Funny you should bring that up... Our 5 year old asked to go on a cruise again so I was eyeballing a couple of Symphony sailings in late summer.  The second my wife got wind of it she shot the idea down with a howitzer.  

 

The only reason we are doing the December sailing is because I put a non-refundable deposit down up in SL with Next Cruise after several martinis.  As far as my wife is concerned that will be it for us as it relates to RCI.  The experience of Pinnacle season sailing, competing for space and attention from the staff with NSPPs and crap food put the proverbial nail in the coffin for us.  

 

That live review is going to be extra special...

 

30 minutes ago, scottraveller said:

I was on her a couple of weeks ago and it was as fab as usual. I didn’t even notice any real maintenance issues whatsoever and just concentrated on having a brilliant break.  No point in being consumed by negativity. You pay a lot of money for a cruise so why not just enjoy it 😎😎😎

when you pay a lot of money to cruise, you want a ship that is great shape...not misted windows and hot tubs that need maintenance IMO

i have never been in those cabins so I can't say.....but if you can get the 2 bedroom grand suite-2 bathrooms and a really big veranda...best of all worlds for 6 people...plus suite benefits..do it

hope someone can post pic's of furniture in the Diamond lounge and concierge (suite?) lounge 

keep posting pictures to keep us updated

let us know if the pools and hot tubs get painted...glass panels get replaced, etc.  also if you see anything else that needs servicing..enjoy your cruise

letter writing helped...

2 hours ago, Thorben-Hendrik said:

So you think the HD or captain does not know what his pooldeck looks like?🤔😱

They need pictures?🙄

I'm sure they know...but it is different when a passenger shows them pictures and they know you are posting it....they may address it when it comes back into port...not fixed for your cruise...but they may give you 20% of your fare back towards a new booked cruise

4 minutes ago, Thorben-Hendrik said:

Have not seen that in the past few years.......and never this bad!🙄

have you spoken with the hotel director on the ship?  you should and show him/her the pictures....if not speak with the capt.

the ship should never have been allowed to get to this condition....forget about "looking for it"....money has been paid, for those in suites, lots of money....an "in shape ship" is the least one can expect 

gratuities are shared among  hotel services teams who work behind the scenes to enhance the cruise; does this include maintenance?...let the OP tip who he likes and at the rate he choses or suggested by RCI for specific staff

5 hours ago, cruisekap said:

Ok.  So I am booked on Explorer in October.  I will have to ignore the obvious maintenance issues as I can't rebook something else now as I have flights etc. already booked.

 

  What was the service and food like?  I assume the was normal Royal offerings.

please do a live report thread  with pictures when you sail..thanks