conandrob240

I just pulled the Velcro back from the couch cushion. It’s about a 4” “mattress” under the blue covering on top of a 1” attached piece of wood frame. Then it sits on a platform. Feels like no coils, just foam. I honestly didn’t even know a mattress could be this thin. It’s Matermoll who should frankly be embarrassed to have put their name on this. I intend to resolve the issue the last 4 nights by increasing our wine intake to 2 bottles instead of 1 and adding 2-3 after dinner drinks. Should resolve the issue. Maybe that’s why they did it this way. I much prefer the dedicated bed with side couch that’s on every other line.

Opposite

I like a firmer bed. It’s not that. It’s the fact that it isn’t really a mattress at all. It’s a sofa cushion

It’s not even a mattress. It’s like sleeping on a couch. It’s couch pieces pushed together to make some sort of “mattress”. Look, I understand people have different tastes in firmness but this isn’t that. This is the issue where it’s not even a mattress- it’s a couch that they then put some sheets on. Like you did in college when your buddy came for the weekend. Not acceptable for an adult paying $1000s for a cruise. I didn’t understand this. I thought somehow those couch pieces flipped over and underneath was an actual mattress. Stupid on my part I know. I didn’t realize I’d literally be sleeping on the couch. it’s also super gross to me too. I know this is probably my own weirdness but I don’t want to lay on something that people sit and do god knows what on that much of the time has no covering on it at least in theory a mattress is always covered. fhis isn’t covered all day then the out a covering in it just to sleep. God knows what grossness is under there.

I honestly had no idea these beds were soooooo far from the Rockstar beds or we would have grabbed that upgrade. It’s ridiculous. The pillows in the rock stair suites were “stealable” good! (I didn’t but wanted to). So comfortable!!!!! Rhe food is as great as first cruise, we’ll have fun but the bed is a dealbreaker for me. I’ll never sail Virgin again because of the beds.

It’s awful. I expect much better on a cruise. I’m not a mattress topper person- too wiggly. There is no reason for this terribleness. At the very least, have amazing pillows. incant believe in all the reviews, all the talk about this line, that this ain’t a huge complaint.

Honestly, how does no one complain about these awful, horrible “beds”? Two pieces of foam couch!?!? That’s my “mattress”? Our last (first sailing) was in a suite and the bed was amazing. I’m wishing we had upgraded just so I wouldn’t have to sleep on a piece of couch foam for 5 nights. Trying to stay open minded but this may make this a “never again” for us. I can’t believe this isn’t a significant, chronic complaint! Trying to settle in and omg, even the pillows suck! 😂 cruises are supposed to have the very best beds!!!

Deep blue extras allowed us to line up outside early. We arrived around 12:20pm and were about 20th on line. At 1pm they let us inside to the inside line downstairs. About 1:25pm or so they let us go upstairs to check in. Around 1:30 we were through security upstairs with bracelets in that seating area waiting to be called. Deep blue/sailing club called at 1:40pm or so first to board then romance package and a few other things I didn’t hear. I was able to connect to ship wifi about 5 minutes after entering downstairs waiting area so around 1:15pm. Got everything booked while standing there on line. This was NOT the case in our Dec sailing where it didn’t kick in until you stepped into the ship.

I noticed the schedule for scarlet has an opening time For sign-ups. Is this like on land where the artists do your makeup for free? And then you have the option of buying products?

Thanks. On scarlet Sunday so will tell you how it worked out. Plan is to arrive around 1pm. Being early got us the one suite available for upgrade last time.

So you can arrive at 1:30pm for DBE? And what time did they start letting you up?

I see it! Thanks!

Can you view anything proving you have Deep Blue Extras in your booking or on account?

There’s a “badge” a TA can use in marketing/email/social media but not really a way to tell. Right now it’s just more online training that’s been completed

Nah. It’s on line training and takes a few hours at most. I agree it’s very odd to not sell a particular product unless you’ve had very bad experiences with it. Even then, I’d sell it if asked and I discussed my concerns with the client.

Their pizza is very good

Yes I am. Significant cases week prior. Lack of sanitation options. Even if it wasn’t, just knowing they failed to take appropriate action in response to a sailing with illness would be enough to prompt me to write a note to customer service requesting some compensation

Can you explain more? When we sailed 10 months ago, to the right of the main door, outside there were designated lines for each time slot. There was an area for Rockstar (entrance where they went right upstairs to waiting room). And then there were a few staff standing at front entrance giving wristbands for deep blue/status sailors. After wristband, you entered the doors and waited in a line inside just below the escalators. So you got to enter first when they started boarding, after rockstars but before any timed entry sailors. Has this changed? Or perhaps you missed it?

Couldn’t agree more. I hate when people say that! I’d look into filing a complaint given the lack of soap and that they knowingly had this issue week before. You deserve some compensation.

So sorry on this. It’s sucks they had an issue with this last week yet 90% of bathrooms out of soap?!?

We thought the food sucked on Bimini Beach club as well. It was all over cooked and tasted bland. The ship food is 100x better. We ate a big breakfast/brunch and went back early to eat on ship. I agree on just serving burgers, fries, food on a grill. Or at least adding that as an option.

Literally right across the street.

We got a suite at port for the lowest amount we were able to bid pre-sailing. The suites had showed sold out for weeks. It was a last-minute cancel

You have chosen the wrong cruise line. This isn’t just Adults Only. On this line, Adults Only really does mean that all (or most) has sort of a sexy undertone. And a very gender- fluid, open sexual undertone. All Adults only isn’t like that. For example, this is nothing like a Sandals vacation which is adults only but fairly conservative with very few LGBTQ+ couples. If your choice of wording is any indication, you aren’t going to be happy at all. Truly, honestly, choose another option.

Im Not the sharpest with technology. I’d be using teams. No phone involved. If I couldn’t use Teams with video, I could alternately do the 2-3 calls just as voice calls using my phone and