DiamondSuiteCruiser

I receive all the promotional emails daily, and I do get the Captains Club news letters, but my issue is I stopped getting the Power Up emails. I have called, I have emailed, and I’m still not getting them, most of the time I don’t get a response at all when emailing. Why is IT so spotty at best? The website it terrible, especially when doing a search for something you know it there but you can’t find it.

On 6/10/2024 at 8:47 AM, 2NHcruisers said:

and your own lavazza if you want decent coffee in the room.. was a nice perk while it lasted..

We had one in our RS on the Solstice last month, along with a lovely assortment of coffees to choose from.  

On 6/8/2024 at 10:41 AM, patchit said:

We'll be on the Ascent, so Edge Class.  So maybe there will be PJ's for us.

 

The slippers are a waste if you ask me.  Are the slippers different from the ones you receive in a Celebrity Suite?  If so, one size fits all doesn't cut it for me.  I have little feet!  I don't even take them out of the package. 

 

I was curious about the choice of 2 bottles of liquor, also.  Is there a list they provide?  Or can you tell them what you would like?

May 2024 Solstice.

Premium Spirits List - 2024x.pdf

On 6/8/2024 at 10:19 AM, patchit said:

First time booking a Royal Suite.  I saw listed in the room amenities "sleepwear".  Is that something Celebrity still does?  If so, what exactly do you receive?

We were on the Solstice in May, and received the PJ’s. They did not offer to monogram them, and FYI they run on the small side. 

On 8/10/2023 at 6:37 AM, LadyBerard said:

Last time we cruised out of Tampa, we stayed at Marriot Water Street.  Loved it there.

We just booked this for our next cruise. Are there many places to eat or shop near by? I haven’t had a chance to google the area yet.

On 4/9/2024 at 7:40 PM, Jim_Iain said:

 

Thanks for posting a video of the stateroom, we will be in this cabin next month to Alaska. We too prefer the S class ships over the Edge class, not that the E Class is bad, it just wasn’t a perfect fit for us. Enjoy!

16 hours ago, JeffT237 said:

We are also staying at the Pinnacle, did you walk to the port and if so how was it?  It looks like any easy walk on Google maps but sometimes it differs in person. 

As Milhouse stated it is walkable, and we walked down the day before and scouted it out, but since we had large pieces of luggage, we arranged for a ride to drop us off at the baggage check in.

On 1/28/2024 at 2:08 PM, Lastdance said:

It will depend on the date/promo when booked.  Your TA can help you with this, or call Celebrity now!   I chose not to take the new, slightly lower price for a variety of reasons...not worth it overall, as my OBC was over 2,000.  Yes, until final payment for cruise and airfare.

Thanks, I waited and repriced it last week and saved $3,485.00 including gratuities, we lost our $800.00 OBC, but well worth it! 

On 2/14/2024 at 12:14 PM, jean-lynd said:

We decided to book at the Fairmont Vancouver Airport hotel which is attached to the airport so we can walk off the plane and into the hotel without additional shuffling around after traveling all day. It is still expensive but $500 less than the Pan Pacific. It is a little more expensive then other airport hotels that provide free shuttles but we like the convenience. Then we are taking the cruise line transfer from the airport to the pier in the morning. You can also use the skytrain, taxi or uber to the pier. I hope this helps!

We choose the airport Fairmont the night before we fly home, especially since our flight is at 7:00 AM

On 2/11/2024 at 12:58 PM, ccbee said:

You do realize the prices shown on the site are Canadian Dollars.  Considerably less in USD.

 

You can select US dollars instead of Canadian $ on the website.

55 minutes ago, Cairns Cruisers said:

Thanks for the suggestion. Unfortunately still $1100 a night there.

I think we will venture out Robson St way to get something less pricey.

 

Sorry, I guess everything has doubled if not tripled since COVID. Good luck and enjoy your cruise!

On 2/1/2024 at 9:47 PM, Cairns Cruisers said:

Too rich for me. We have checked for the last 6 months and have never found PP under A$800 a night.

Below is today's price for this Sept. Auberge was the next plan but now fully booked. Plan C now required😄.

 

 

 

We have also stayed at the Pinnacle Marriott approximately a block and a half away. We had a great room high floor overlooking the harbor. Might be worth checking it out.

I also have a question. I booked our cruise and flights with Celebrity, my cruise price went down by $1663.00 even with losing some perks, can you reprice the cruise without repricing the airfare?

2 hours ago, bjahil47 said:

We were in a RS on Equinox 3/2022.  We had made two specialty restaurant reservations before we cruised.  On board we asked 4 days ahead of time for additional reservations and we’re told those times are not available.  All they had was like 8:30 pm.  We also hosted a cabin crawl for about 12 people.  When I asked if some snacks could be provided I was told it’s $20 a person!  
 

We are sailing in September in RS and shoreside contacted us a few weeks ago with a bunch of questions.  I answered and no reply…been almost two weeks.  I did send a friendly Did you receive my email a week ago and nothing.  If I don’t hear anything by Monday I will contact them again.  

We sailed on the Equinox last Oct 2022, and none of the three small things we requested to the SSC were done (1) extra ice bucket filled with ice, for the special bottle of champagne we brought OB, 2) a body pillow for my DH, 3) and to have the chocolate dipped strawberries, that we ordered and paid for ahead of time, in the room for sail way). Alway had great SSC experiences in the past except for that time on that ship.

Several years ago while staying in a PH suite (15 night Mediterranean/TA cruise, Silhouette), my MIL was in a Concierge cabin, and Luminae allowed her to go there to eat every day with or without us, but we paid a fee (supposed to be so much per meal, but they gave us a great deal for the entire cruise). The Concierge also let her join us in Michael’s Club ea night, and the Captains table one night. I think it depends on the suite and the ship, but it can’t hurt to ask when you get onboard. Good luck to you!

2 hours ago, katmigordon said:

How do I contact a Celebrity agent?  

Call Celebrity 1-888-751-7804. If you just booked, some times it takes a few days to for the all included drink package, tips, WiFi, and OBC to show up on your invoice. The number above you can also request an invoice to be emailed to you. Enjoy your trip and Sky Suite!

If you have an iPad, just download a few movies or shows to watch off line, even if the internet is bad you can still watch them without WiFi.

On 2/23/2022 at 6:57 PM, Jim_Iain said:

I was on Equinox in October and had no problem with the Streaming internet with one exception.   We were on an B2B and each time we were anchored off of Catalina I couldn't get either a Celebrity Internet Connection or a T-Mobile connection on the ship or on Catalina Island.     Before and after no problems.   Really strange as you can actually see LA from Catalina and Catalina is part of LA County.

 

I was able to stream Netflix and hold Zoom Conference Calls with no Pixelization or stutter.   Depending on location on the ship I spoke to some that had problems with dead spots but I didn't experience any.

 

 

 

We were on the Equinox for a 10 night Halloween cruise, in the SO Caribbean, and it was horrible.  We had surf and stream that came with our suite it was the worst we’ve ever experienced.

On 1/5/2023 at 11:00 AM, cruisingator2 said:

I wonder how popular the retreat/suites will be once all of the FCC’s are used up? I suspect that was one reason why they were so popular. I looked at a few sailings in the retreat for 2023 and I refuse to pay those prices. Especially after experiencing the X retreat product last month on the Solstice. 

Agree, it wasn’t the best experience on the Equinox either this last October. We paid a little over $8000. for a CS/10 NT. cruise then, and now it is running around $18,500. for our Dec 2023 Beyond cruise. It’s Insane! The old Solstice ship for Alaska 2024 is crazy expensive also. How long will people continue to be loyal to Celebrity and continue to pay these prices with all the downgrades?

23 hours ago, Arizona Wildcat said:

The expiration date is on the box.  Not the test stick.  The dates have been extended several times but up to an additional year.  Check the website of your particular test for the correct details.

That is what I basically said. If the box is expired check online, The dates on most kits have been extended, but I haven’t seen any up to a year out.

On 10/10/2022 at 6:17 PM, Wineaux007 said:

Is the expiry date on the stick showing the negative test?

You can also check online the website for the brand of test that you have, ours expired the end of Sept, but on the website it stated the FDA extended the expiration date three months beyond that date. 

23 hours ago, Beachlover1989 said:

Where did you find this info?  I've looked on the Port Everglades schedule but it looks like it only goes out 7 days.  We sail on November 5 on Infinity.

Port Everglades app, or the port website schedule.

On 8/15/2022 at 2:10 PM, CruisnDeb said:

Which terminal has the Infinity been sailing out of in FLL/Port Everglades recently?  I believe it's 19, but just double checking on recent cruisers experience.  Thanks.

Sept 17th berth  19, Oct 1 - 8 it appears to be 25

Usually terminal #25   https://www.porteverglades.net/cruise/cruise-terminals/terminal-25/   Right now the app only goes as far as Sept 8th.

On 8/8/2022 at 5:45 PM, LittleMissMagic said:

 

If the image you shared is a screenshot of your Captain's Club account, it looks like you're currently at the Select club tier, 74 points to Elite.

 

You'll currently get all of the benefits shown under Your Club Tier (Select), and you'll receive the Elite benefits once you get 74 more club points. I agree that it's a little confusing - I think they show the next tier as a marketing tactic to incentivize you to keep cruising with Celebrity.

🤔 One 10 night cruise in a sky suite will take care of that, and the OP will make Elite.