In reading this thread I am struck, anew, how wildly inconsistent HAL can be. No doubt there are criteria such as how many medallions to be awarded, how many high Mariners, etc, but some small semblance of "this is how we do it" would be appreciated. My own feeling is that some of the management teams on board just don't want to bother while others want to do a good job of how they handle Mariner items and proceed accordingly.