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zigtraveller

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About zigtraveller

  • Rank
    Cool Cruiser

About Me

  • Location
    Australia
  1. zigtraveller

    Silver Explorer Cuban Itineraries 2019/2020 Cancelled

    I have been told that the itinerary is being reworked, so am not sure what the replacement will be. There has been no mention of compensation at this stage. I haven’t received ‘official’ notification of the cancellation from head office as yet. I was chasing some information from the Sydney office about the voyage and when they followed up head office they were told of the cancellation.
  2. zigtraveller

    Silver Explorer Cuban Itineraries 2019/2020 Cancelled

    SIlversea is reworking the itinerary, so will wait and see what is offered. It was 17 nights with 7 of those being in Cuba. I had also booked the following voyage Puntarenas to Guayaquil. Enjoy the photos JP and travel vicariously through your friends.
  3. Posting for information. I had booked Silver Explorer Nassau to Puntarenas for October 2019. Unfortunately I was advised by Silversea today that it has been cancelled, along with a 2020 itinerary. The voyages to Cuba on the classic fleet will go ahead, but these did not interest me much. This is my 2nd cancellation on Explorer, last being Papeete to Easter Island. I feel that someone is trying to keep me off Explorer
  4. Great start to the trip JP, hope you and Chris have a wonderful time.
  5. zigtraveller

    Silver Explorer 7816, Nome to Nome disappointment

    Thanks for the details PJSphotog, I can understand your disappointment and anger. I loved the look of that itinerary, particularly for the Wrangell and would have been equally disappointed with a failure to get there. I hope you receive some acceptable compensation.
  6. zigtraveller

    Japan on Celebrity Millennium - Review, infos and loads of pics

    Thank you so much for your wonderful report, it contained a lot of information which will assist me in my upcoming trip. It was a pleasure to share your enjoyment and delight in discovering Japan, Korea and Shanghai. The fantastic photography really complimented the report.
  7. zigtraveller

    Boarded Spirit Today

    Thank you for posting. It is heartening to hear such positive impressions, I hope you continue to enjoy the cruise.
  8. Enjoying your photos and report, thank you for posting.
  9. zigtraveller

    Explorer Cancellation 7820 and 7821

    My other expenses for accomodation and flight cancellations were fully refunded by SS. The $$$ appeared in my bank account yesterday. Was pleased to see this processed more quickly than I anticipated.
  10. zigtraveller

    Explorer Cancellation 7820 and 7821

    Pleased to hear they gave you the discount on that booking.
  11. zigtraveller

    Explorer Cancellation 7820 and 7821

    Got to laugh... I received the silver box for this voyage today :)
  12. zigtraveller

    Explorer Cancellation 7820 and 7821

    Oh, that is annoying! I was asked to provide a credit card for the refund, so I provided a different card for that very reason. Sent from my iPhone using Forums
  13. zigtraveller

    Explorer Cancellation 7820 and 7821

    I have been advised that the other expenses will be reimbursed by the Monaco office and will take 3 - 4 weeks to be processed. Refunds will be to bank account only, no credit cards. Sent from my iPhone using Forums
  14. zigtraveller

    Explorer Cancellation 7820 and 7821

    Can I ask why you received a lesser refund amount than you paid? I am expecting a full refund. I have been told verbally that my other costs (airfare, hotels) have been approved for refund, but haven’t seen any money yet.
  15. zigtraveller

    Cruise cancelled - Osaka-Anchorage Departing May 19, 2020

    The Explorer canceled voyages are still on the website, so they certainly aren’t quick at updating it. Sent from my iPhone using Forums
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