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Jim_Iain

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  • Posts

    27,625
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About Me

  • Location
    Sunnyvale, CA
  • Interests
    Geneology, Traveling and Home Remodeling
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Buenos Aires

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Jim_Iain's Achievements

  1. The OP's experience is why I don't even bother uploading my photo any longer.
  2. Check your airline rules. Most have a provision that if they change your flight by more than XXX number of minutes and you find it unacceptable, you can call in and have changed to a flight of your choice at no additional cost or full refund. If booked with agent you will have to have the agent call.
  3. Interesting that when Infinity went through Dry Dock a couple months ago they expanded Luminae and updated Michael's Club to Retreat - total re-do
  4. That's just to make you feel like "One of Their most LOYAL Customers" Reminds you of your roots..
  5. Love Summit. We did a B3B on her last year. She has gone through Revolution and is one of my favorite ships. We had a great waiter in Retreat that I hear from frequently . He just rejoined the ship and will be doing the Alaska Season.
  6. It is usually 3-4 weeks prior. I'm basing this on what I heard from a SS messenger this week. You can however contact them early if you wish by emailing SolsticeRetreat@celebrity.com substitute the name of the ship.
  7. Or it may be restricted. I'm the President of our Home Owners Association. We recently had Optical Gig installed. Optical runs to the end of each building and then ethernet cables run to the roof and then are fed into each unit. Our provider - Sail Internet controls access by using the MAC address of each units Router. I also us a free account and provided Nest Router and can move it between buildings for targeted security cameras. It recognizes the Router regardless of location in our mini - network. I also upgraded my home router and wouldn't connect. I had to call in and give them the new Mac Address. Bam... worked instantly.
  8. The question as I read it. The OP knows there is internet but wanting to know if there is a hard wire Ethernet option in addition to Wireless. I think the answer is maybe. In the "OLD Days" in CS and above there was a computer terminal hard wired with Ethernet connection. Also the TV's now operate as a dumb terminal and everything comes into the TV by Ethernet connection. I've tried the Ethernet connection in the Upper Suites and they are not connected any longer. Having said all that a couple years ago I had a Royal Suite with really poor internet (pre Revolution) They brought a Router to the room and plugged it into a wall Ethernet connection. With the router I could either use Ethernet or wireless.
  9. Mine has always gone through within 1-3 days. If you still have the Agents only Phone number do a conference call with your agent and the Agent Only line. I never really have this problem and just have my agent transfer it. If he has a problem he handles it. If for some reason he needs my help he conferences me in.
  10. Generally Sky Suites receive an e-mail with questions from the shoreside concierge. Upper suites get a phone call. Luminae does not take reservation. You just show up when you wish to dine. Rarely there will be a wait and they ask you to go to the Retreat and will call you when your table is ready. The shows do not have reservations but on Chic night there is reserved seating up until 5-10 minutes before the show. The butlers will be there to let you into the reserved roped of seating area.
  11. Really don't think you will have any problem. We were in a suite and when in Rotterdam - Walk off began at 7:00 AM and as a Suite Guest we were escorted to the Terminal when General Disembarkation began at 7:15. Since we arrived from an EC port there were no customs or immigration formalities. We were using a combination of Subway and Train and were at Schipol Airport before 9:00 AM. We had a 1PM flight to US and our BIL/SIL had a 11:00 AM to Glasgow. We both had plenty of time to check in, security and lots of time to waste.
  12. In the Webinar today --- Laura specifically said many of the wines that had been placed out of the Premium Package had been put back at a price in the Premium Package. She specifically mentioned Decoy.
  13. I would think that it is still in place. Celebrity has a hard policy that crew members are not permitted in a guest's room unless assigned like a babysitter, room attendant etc. I know a crew member that had her parents on board and had to get special approval to visit with them in their room. She said violation is a dismiss-able offense. This rule is place for passenger and crew safety reason -- in the "old" days of course there were incidences of a crew member being lured into a passengers cabin for a liaison and later being charged with rape. Interesting old thread from 2005
  14. Wouldn't hold my breath. I hear from many Zenith's that are fed up and are booking other lines. After being a 23 Guaranteed 5-6 cruises a year in upper suites "Loyal" Celebrity - So far this year I have booked only 1 Celebrity but booked 2 Oceania, 2 Cunard and 1 SilverSea. Once you loose a 100% loyal customer you will never win them back. Laura seemed very concerned when I discussed with her but.... blah ... blah... blah... Nothing has changed that will reverse our decision at this point. We will still sail Celebrity but only by destination (which isn't Caribbean), Length of Cruise, good B2B2B opportunities and of course price and value for money.
  15. Even after contacting CC that I was not receiving Invites to PUP and them saying they had changed settings on my account. Didn't receive the PUP. Funny enough I setup my BIL CC account using an email I control - he now has 10 points. He receives Invites. After hearing Laura say - To our MOST LOYAL members.... Why don't I feel like even a marginally loyal customer? Also noticed all the questions asked were from Elite and Elite+ there wasn't a single question from a Zenith.... I can assure you many have been sent in. I guess us Zenith's aren't of importance to them.
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