stoddaj1

Wondering if anyone has the contact email for the Voyageurs Club? Our last cruise is still not showing after more than 3 months. I've emailed the general email a number of times but have never received a reply. A phone number would be helpful as well. Thanks in advance.

Thank you very much. Any idea what the cost for this typically is?

Wondering if someone can explain the Orange Club details? We are going on our first Holland cruise next week and recently read something about the Orange Club. We like the idea of the "better" dining experience. Is Orange something that we can pay to get at this point? If so, what's the typical cost? We've read that it includes stateroom upgrade or something else if not available. Our ship is sold out at this point. Thanks in advance for your help.

Where in the app do I find the boarding pass?

Is there any issue asking for the dividers to be opened?

Do a the balcony dividers on Divina open? Any issues with doing so?

No, but we will drink beer/pop and replace it as necessary.

Are there servers who regularly take drink orders for drinks not available from the pop up bar, ie pina coladas etc.? Really don't want to go on a road trip to get a frosty drink.

Have been looking at deck plans and it doesn't seem as though the Top 18 on Divina has a bar. Can anyone confirm if it does or doesn't?

Is there a way to request an early boarding time?

Ah, that makes sense though I liked the idea of choosing my own time.

Thank you. Just finished our check in but our boarding pass says "to be assigned" as our boarding time. Guess we can go when we want?

How long prior to departure are we able to check in? Are we able to select an arrival time at the port?

I understand we cannot use OBC for excursions booked prior to being on the ship. Is there a way to book now and switch to OBC once onboard? Thanks in advance.

We are back from the Seascape. Our cabin steward brought us two lidded paper coffee cups with distilled water labels on them. Worked for us!

Thank you for your reply. Where did you send the form? I found it online, but there is no send button.

We need to have distilled water for a cpap on a Caribbean cruise. I assume that it would be confiscated at boarding. Can we get a letter from special needs dept. saying it's ok to bring? Who can we contact to make sure we have some onboard. I've read posts that have said they have received some in cups onboard, but really don't trust that.

Will be on the Seascape in a few weeks in Aurea. Does anyone know how the priority luggage works?

Just wondering if both can be applied to different passengers in the stateroom?

Yes!!

I was able to get it applied after I booked the cruise. Certainly worth a phone call.

How long does it typically take to hear back after sending the information?

No, we have booked a specific balcony cabin.

Have booked our first Holland America cruise and noticed in our balcony booking it states "accept any upgrade". While we would love an upgrade we do not want to be in the extreme bow or stern of the ship. If an upgrade is assigned, do we have any recourse if the location does not suit us? Or do we just have the upgrade request canceled should we not want to take the risk?

What is the email address to send it to? Thanks