We were on the Epic this past week. Overall, the cruise was good but a couple of things I wanted to share with the upper management. First getting on the ship was a joke. We arrived at 12:30 and I asked where to go for priority check-in being a platinum cruiser. No signs and we got three different answers. Noone knew what was going on. Then once we checked in we had to go get our key card, Another line. Food was great in the specialty restaurants. But the main dinning was ok to poor. Baked potatoes and I had 4 between my wife and I were cold. French fries where cold every meal at lunch. I did not stand in lines as I had a guy in the H2O as well as pool bars, but the lines people would stand in line for 20 min. They need to open a bar area for just beer. This would help out. Every server said they were at fully staffed, but looked like me they need an additional person at each bar.