orwell-g

how do you reach NCL if you dont want (or can not) call them? I am just off the NCL Dawn from Mauritius to South Africa and this was by a wide margin the worst cruise I've been on (out of like 30+ cruises). literally everything from check-in, the cruise itself, immigration, all shore excursions and the debarcation were horrible cluster fu*ks. somebody needs to be held accountable for this... but it seems NCL makes sure the only contact details public are US phone numbers

Recently Royal Caribbean emailed me about a free cruise thanks to my casino play. then I was wondering if I could get a free cruise with NCL as I played a lot more with them. so I emailed CAS: apparently I have ~7000 points and can take a "free" ocean view cruise up to 10 days (first they email just my point count and after I asked about the "Exciting Promotional Offers" they answered with the free up-to-10-days ocean view cruise) https://www.ncl.com/why-cruise-norwegian/casino-cruise/players-club but 7000 points is just Pearl and wouldnt even come with free drinks while playing on a cruise I paid for. am I missing something here or am I just a sucker NCL likes to have on board? for RCL and Carnval there seem to be clear rules when a free cruise is awarded but I didnt find anything on the NCL homepage (beside the link posted above)

I was on the Odyssey in July when I reached the 140 milestone, filled out the form and received the block about 2 months later via UPS mail (I live in Europe, it was UPS'ed from a Florida adresse)

I neven won more than 10k, but below 10k I can confirm: RCL, NCL, Carnival, Cunard, HAL and Princess just give you cash in USD