Yes, the website did not show many available cabins. When I received a call, I asked for pricing for the category I wanted, Deluxe balcony. Then I asked, well how much for a mini suite? They were able to offer the category I wanted and a mini suite at a price I was willing to pay. Mini Suites were not available to book online and at $300 more, I was happy to do it. I was very pleased with the call. It was my PVP who called, but it's a new PVP to me. My last one moved to a different department within Princess. So, for me, it's been a good experience. I do find it strange that when I logged in, they called the next day, but it was a positive experience!