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About pstone1

  • Rank
    5,000+ Club

About Me

  • Location
    Brevard County, FL
  • Interests
    gardening, ice skating
  • Favorite Cruise Line(s)
    royal caribbean
  • Favorite Cruise Destination Or Port of Call

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  1. We are booked on all of those. I think we will probably be going nowhere. 😞
  2. Disappointing! Thanks for posting the link.
  3. Yes, you probably confused them (although they shouldn’t have been)! 😀 On the other hand, I had no idea they would send a check until the recording asked!
  4. Haven’t cancelled any yet! Just Lift & Shifted or simply moved a cruise after RCL cancelled. Aside from Dining, Excursions, or Air booked on reservations they cancelled, I’ve only requested one deposit refund for $200. So far, I don’t think I’m really contributing to anything but RCL’s bottom line. None of our upcoming cruises are new. All were booked long before the shutdown except one 3 night on Mariner for Jim’s birthday on Valentine’s Day weekend. We’ll be sad if that doesn’t go. Really thought things would be better by then when I booked it a couple of months ago
  5. I called the BOA number on my CC just to see if our cancelled cruise refund had been posted yet. It had, and the recording asked if I wanted to be mailed a check for the credit. I chose yes, and had a check in my mailbox in less than a week.
  6. That’s great news! Some breathing room before we have to make decisions on our next ten cruises. Sigh! 🙃
  7. We were on our Balcony and watched as it happened. Unfortunately, a crew member was badly hurt up on Deck and had to be airlifted to a hospital. We all took up a collection for him and his family. When we left for our excursion, no one knew if the ship would be able to sail. Capt. Stig later explained exactly what had happened, and let everyone know we were sailing on to Reykjavik. He was hopeful they could get the parts needed and install them so we could make the crossing. Luckily, we were able to do so! Capt. Stig was wonderful! We’re always happy to sail with him. We just sailed with him on Serenade and disembarked on March 13th. I hope he is not still stuck onboard!
  8. Sorry if I was unclear, Capt. Rob did not say we wouldn’t be able to get into the lifeboats, I’m saying there was no way, in that wind and rain, I would have been able to walk out onto the deck and climbed or jumped into a lifeboat. It was rocking and rolling so much, people couldn’t even stand up.
  9. We were on the Freedom in October, 2011, when the ship ran into a freak storm with winds over 100mph just offshore Port Canaveral and listed 19 degrees, We were the only ship to leave Port that afternoon, as the Pilot radioed Disney and Carnival and told them both to stay in Port. I can’t even explain the chaos but most of the liquor bottles and dishes on the ship broke, and most cabins had to get new carpet during our sailing. We were in a midship Balcony on Deck 9 and it rained sideways so hard, the water just pushed right through our sliding doors. The carpet was squishy soaked and was finally replaced halfway through the cruise. The event occurred in the middle of the first dinner seating and everyone was ordered to their cabins. Around 9:30, crew came around to make sure everyone was OK, and around 10PM, there was an announcement Letting everyone know pizza was available on the Promenade. I can’t imagine being on the bridge during that event, but we were lucky enough to sit with Capt. Rob at breakfast the next morning and hear about it first hand. There are lots of videos on YouTube. I learned that your life jacket is you friend as there is no way you will be able to get into a lifeboat in that kind of weather. We were also on the Jewel heading through the Fjords in the Faroe Islands when the ship hit the power lines and pulled down the signal mast, but that is another story!
  10. Funny thing - I did call the main number (General Line) and tried different options. All calls eventually went to that same recording and hang-up. I also tried to call the number listed under CWC (800-256-6649) that’s supposed to be a 24/7 number, but it had the same recording/hang-up. Sigh! I called back at 9AM and during my conversation with the CSR, he mentioned that they were still taking calls 24/7. What??? I’m not sure what does/doesn’t trigger the recording/hang-up circle, but I have yet to figure out how to get past it. Weird!
  11. I just (7:45 AM) tried that and got a recording that they wouldn’t be opened till 9AM.
  12. Thanks Ken! Sadly, I’m afraid I’ll have to make lots of changes in the next couple of weeks. We have at least a dozen cruises that are unlikely to sail.
  13. Can you cancel one reservation and move your deposit to a different existing reservation?
  14. Thank you for enlightening everyone. I wouldn’t begin to judge or speculate what is happening between a corporation and their employees from my couch.
  15. Yep, my bad! We have air to Rome, sailing from Civitavecchia! Not even paying attention - we expect to go nowhere! 😀
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