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tymike

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About tymike

  • Rank
    Cool Cruiser

About Me

  • Location
    North of NYC
  • Interests
    Travel
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    French Polynesia

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  1. Oh! One more thing I was told. My refund for the cruise itself should show up between 30 and 60 days. Days...not business days. He was very clear about that. I'm keeping an eye on my credit card! Fingers crossed.
  2. Hi all. Hoping everyone is staying safe and healthy. I just wanted to share my experience cancelling an October cruise out of NYC that was partially comped by a land based casino before final payment. I spoke with a rep from the casino department at MSC to cancel. I got an immediate and full refund to my credit card for prepaid things such as laundry, a cabana etc. I have proof of cancellation and the rep. told me that I would be refunded in full to my credit card for the entire cost of the cruise. I was paid in full. And possibly most importantly, the rep. said that my certificate for the discount was being extended through December, 2020 at least. He advised to call in every so often as the company appears to want to be very flexible about continuing to extend the comp certificates. It seems like this is very different than what the OP is being told. The details of my certificate and cruise are: I was comped a balcony for 7 nights. I upgraded to YC for a 12 night (I think) cruise from NYC to Miami. We only had to pay the differential between a balcony and YC for 7 nights and full YC fare for the rest of the nights. It was an amazing bargain and I was very sad to cancel. But I'm very happy with the information from the rep that the comp certificate is extended and may be again. He said that MSC is trying to be flexible with casino passengers so I would think perhaps another call to a casino rep couldn't hurt. Hope this helps! Stay safe and well!
  3. Hi all, So...with a heavy heart I finally gave into my uncertainty about the future and cancelled a 10 night October cruise on Meraviglia. I was comped by a land based casino for 7 nights in a balcony. I upgraded to YC and paid the differential between the cabins for the seven nights and full cost for the three extra nights. So I ended up paying a relatively very low price for 10 nights in the YC. I really struggled with cancelling but I didn't want to lose any money and I fear for the future value of a FCC if this shutdown remains in place for an extended time. I called the casino department today and the rep picked up after one ring! He was able to cancel the booking and refund all my pre paid purchases. He then informed me that the original certificate from the casino has been extended until the end of December, 2020. The extension of the certificate is to book and sail but he added that there is a very good chance that MSC will continue to extend casino certificates as appropriate depending on covid-19. He encouraged me to call every now and then to ask about the end date of my certificate. The entire transaction took no more than 15 minutes. He was very helpful and said my refund for the cruise should hit my credit card between 30-60 calendar (not business) days. I had no idea that the certificate was extended or that it may be again so I wanted to pass this information along. Safety and health to all!
  4. I've sailed in forward facing penthouse suites on the Dawn once, the Gem twice and the Jewel once. Also sailed in the forward facing Haven room (with balcony on the side...not sure the name of it) on the Breakaway once and the DOS on the Breakaway (forward and...awesome!!!) once. I'm not one to experience motion sickness but no one who sailed with me on any of these had any trouble. I'm sure it depends greatly on sea conditions and weather....but I've loved seeing where we are going in the front of the ship!
  5. I'm also interested in any feedback! 🙂
  6. My cruise in October, 2020 leaves OC at 7:00 p.m. according the website. Guess no light show/parade etc. for the passengers on that voyage. I wonder how early you have to be on board to leave at 7:00? Perhaps 6:00? Definitely no availability for the late night attractions MSC advertises with that timing. I was interested in the stargazing 'excursion'. Ugh.
  7. Great information! Thank you. Hmmm...$12 ( or free for YC) for shade and a lounger vs. the very high cost of a cabana... Food for thought! Glad I don't have to decide tonight! I'd love to hear from anyone what has actually used a cabana to find out how much a difference (if any) having a cabana made for the days' enjoyment.
  8. Thanks all again for your responses. So, if cabanas close at 5:00 and we don't get on the island til about 10:00 a.m. (if lucky!) then it may be a bad bet to spend the money. I might hang onto it for a while (we don't cruise til 10/20) to see if MSC ups the benefits/perks with a cabana...but I am definitely considering cancelling. Thank you CRAustin for following up after your upcoming cruise! I hope you have a great voyage!
  9. Thank you so much for all your answers! I'm feeling less 'needy' of a cabana, but I will take the advice to hang onto it until closer to departure to see what (if anything) changes about actual time on the island and what is available during that time. As it stands now the extra money for the cabana seems unnecessary but I'll see what the future holds. Thanks again for all the thoughts and observations. Very helpful!
  10. Hi all, So...some of you may remember my struggle to book an Ocean Cay cabana for my October, 2020 sailing on the Meraviglia. Well, now I have one, but after reading that different sailings have different departure times I checked mine and we sail at 7:00 P.M. I'm guessing that means no light show/parade etc. I'm a little disappointed about those things but mostly wondering if it's still worth it to keep the cabana. I definitely want it for shade in the day, but we seem to be losing at least 4-5 hours on the island that day. Thoughts as to whether I should keep it...or if anyone has had a cabana, please feel free to chime in as to the value vs. the cost. Thanks as always!
  11. Thank you Sir Wolf. I get tired of any and all unexpected changes to seemingly everything these days on MSC, NCL and Celebrity. When I saw the 'new' deck plan plans with no furniture in the TSL I just figured they would put more staterooms in there...like NCL did with the Spinnaker Lounge on the Dawn etc. Thanks again....
  12. Hi all... I'm booked on the Meraviglia in October, 2020, and I checked the deckplan to make sure our room in on the starboard side so we can see Ocean Cay and the light show. On the website there is a link that says something like "To view deckplans after summer, 2020, please use this link". The staterooms look the same but is the TSL moving? The deck plan no longer labels it or has any furniture drawn into it! Does anyone have any information about this? Thank you !!
  13. Thank you for this information!!! I too was able to book today!!!!! Very thankful and relieved. I booked a YC ocean view (not ocean front) based on information in other CC threads. Thanks again everyone! 🙂
  14. Thank you Hank, for the above information on the cabanas. I just booked the ocean view vs. ocean front based on your description. Much appreciated!
  15. Hi again... I just called MSC again and shared that folks on CC have reported that their cruise is in September and they have been able to book a cabana. I was told (again) that the policy is that reservations for cabanas can only be made six months out. She 'checked around' for me and spoke to a co-worker but could find nothing. She didn't understand why my "Manage My Bookings/Excursions" was only showing two excursions available. She guessed that people may have been able to book prior to six months due to IT issues.... Long story shorter, I couldn't book a cabana and was advised to keep checking the website. She also suggested I reach out to the casino department as the booking began with them. Hmmm.....will do.... It gets tiring what with all the hold time etc. All I'm trying to do is give MSC more $$ and I'm not being allowed to do that! 🙂
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