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About TriumphGuy

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    Cool Cruiser

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    British car restoration

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  1. We're doing some 5 day weekday RV trips this summer and hope to do a couple of long trips this fall if the virus doesn't cause everything to shut down again. Couple camping is the ultimate in social distancing! Just me and my wife.
  2. We would love to cruise again. But face masks? Really? I'm fine with wearing them to shop at the grocery or any store, but it's not fun. When shopping we go in, get what we need off our list and we're out. No way would we spend our hard earned money on a cruise if we have to wear a mask. Just not worth it. And we won't chance it until there is a vaccine or the virus goes away. One change I'd love to see across the cruising spectrum is HAL's model of serving at the buffet. Why this hasn't been implemented on other lines I'll never know. I think that change is a no-brainer.
  3. Our experience was identical to Kazu's. Same dates, but different ships/itineraries. We received the credit card portion refund (50%) to our cards exactly 90 days after we cancelled. Still waiting for the FCC. I was told by our TA it would be a long wait before the FCC shows up. We're not booking another cruise until we see it. In all likelihood nobody's going anywhere this year anyway. I think it's doubtful even next Spring. We'll see...
  4. "Never let a good crisis go to waste". Cruise lines might be looking at this as an opportunity to divest themselves of older, less efficient assets, rather than out of desperation. I'm not an accountant but there may be financial incentives to do this now rather than later?
  5. Rather than cruising this year we have been using our RV more. We live in the suburban Chicago area and everyone is wearing masks at the stores. However, a recent 5 day camping trip to Southern Illinois illustrated a distinct cultural disparity between urban and rural areas. At the Walmart in Benton, Illinois, while there were signs requiring masks for both customers and employees, very few were actually using them. Walmart was not enforcing the directive. While most employees were wearing masks, about half were not using them correctly (covering only the mouth) and only about 40% of the customers were wearing masks at all. Those that did were mostly elderly or disabled, although we saw plenty without. So the message that wearing masks helps protect others is not getting out to rural America. And Illinois is one of the states that has been most proactive in fighting the virus. I don't see us cruising before the latter part of 2021 at the earliest.
  6. We got part of our cruise fare refunded to our Amex card, the airfare portion which was $2300. Still waiting on additional $700 to go back to our other card, and notification of $3100 FCC per the cancellation agreement. This was for our April 19 transatlantic on NS. We cancelled on March 7, 90 days almost to the day. At least things are moving forward.
  7. I am so very glad we saw HK when it was under British rule. Yes, that was in the early 90's. It was fascinating, a memory I will never forget.
  8. We are well past the 60 day time frame we were told it would take for a refund to be made to our credit card. I am about to begin the process of contacting my CC company, but I'm a bit confused because we used two cards to pay for the cruise. We paid for the cruise portion in full last November with Discover. In January we paid for the airfare (through FlightEase) on our Amex card. The Discover card amount is the larger amount but the Amex card was the last one used. Which one should I contact? Both? It's further complicated because we agreed to a 50% refund and 50% FCC. So the total amount to be refunded to a card would be about $3100. The amount charged on the Amex card was about $2400. Our TA rep told us they typically refund to the last card used. Will they credit an amount greater than what was placed on the card? Any thoughts?
  9. I don't think radical, big changes are coming, at least not immediately. I think HAL and CCL in general are in Survival Mode and that is their focus for the time being. To make sweeping changes now would be foolhardy, especially when the situation changes almost on a daily basis. Once they get through the crisis will be the time to begin making changes.
  10. Our shore excursions were refunded within 48 hours of canceling our April transatlantic cruise on March 7, but here we are still waiting for the promised cruise fare refund and FCC.
  11. I don't know about that. We dumped Princess after she removed the in cabin chairs from balcony and below category rooms. For our 60 y/o+ bodies that was a non-starter. Probably the dumbest move she could have made. We booked with HAL for the first time in hopes things would be better. Needless to say, the cruise never happened due to the virus. At least Ashford didn't yank chairs out of staterooms...yet. Maybe that was next on the list.
  12. Just scroll on by if you don't want to read them. Personally, I'm hopeful someone from HAL is monitoring this site, sees the vast number of pissed off customers and gets a clue.
  13. We were booked on the same cruise. I have heard NOTHING from our TA or HAL, regarding the 50% refund to our card or the 50% FCC. I think I'm going to start a dispute with the credit card company.
  14. Same here, but not because I object to wearing a mask. To us, having to adapt to that reality on a cruise vacation would be a non-starter. I can't see that as a viable social or business model, not to mention it would be unenforceable. They can't even deal with the chair hogs! We would likely forgo cruising until a vaccine is developed.
  15. I'd have to reread the contract but it would seem to me that if a person cancels (not the company), that contract would be void. I'm probably wrong because that would favor the customer and we all know how that works.: ) But I can wait another week, at that point it will be over 60 days. Then I guess I'll contact my credit card company and open a dispute. That's a possible problem too, because I actually paid for the cruise portion in September last year on Discover, but paid for the airfare (through HAL's Flight Ease) this past January on our American Express travel card. So not sure what's going to get refunded where or if it even matters which card was used for what. The TA told us she thought they'd refund to the last card used.
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