Royal mail are a joke and dread using them . A parcel I had recently was sent by "Tracked" so I could keep tabs on it ,right ! Went something like this "we have your parcel", a day later "at our sorting DC" then at another DC ,then we could deliver today and the day after just turned up with our normal postie ,that's tracking for you .😒
The other day our post came and we had loads of junk mail with it , the mail office told me my "no junk mail" had possibly run out .Fair enough ,can I renew it whilst on the phone ? " No and you cannot do it online either " So much for modern technology eh ?
What they can do is send you a form out along with other bits of paper explaining what they told me over the phone and I had read online but I can then hunt out an envelope and post it back to them .
The other bits of paper and old envelope I can put in the recycling bin .
This method has proved that popular ,I can repeat every two years or they proceed to put said junk mail back through my door .. What a plan ! 😕