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regnig

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Posts posted by regnig

  1. The situation, better said problem, with attempting to select you own stateroom has been going on for at least 2 weeks.  I've spent more time than i would like to admit watching their little circle spin round and round before i finally get an error page. Finally called my TA yesterday and she had problems with their system also.  She finally just said she would have to call HAL. 

  2. Another slightly different question about FCC due to Covid cancelations.  While cruising 02/20 we booked an 03/22 cruise using the FCD as deposit. Needless to say that cruise has been canceled. Wording on the 11/20/20 email from HAL informing us of such and offering the FCC has me just a bit confused.

    In part it reads .... "you will receive double the amount deposited (as a FCC)...... This credit will waive the required deposit on your next booking on a voyage up to 29 days in length."  The mail goes on to say "THE FUTURE CRUISE CREDITS ARE VALID FOR 12 MONTHS FROM THE DATE OF ISSUE AND MAY BE USED TO BOOK SAILINGS DEPARTING THROUGH DECEMBER 31, 2022."  (caps are HAL's not mine) 

     

    My question is... is the DATE OF ISSUE the day HAL puts them in my account , which they have not yet done, or the date we bought the original FCD and booked our now canceled cruise?  We want to book a cruise for 3/22 and just were trying to figure out by what date that booking must be made.  

  3. 2 hours ago, fatcat04 said:

    Okay. Thanks. Yes, I'd prefer to keep the FCD just because it is useful and had good OBC. Yeah, I anticipate a 6 mos wait for this to get fixed regardless.

    Same situation here.  Originally FCD for 14 day March 21 cruise along with great OBC.  Am I correct by what you all are saying that we will get to keep the OBC also?

    I am sad though as I would much prefer to take that cruise rather than come out ahead money wise.  Oh well, "you can't always get what you want"!

  4. 6 hours ago, kazu said:

     

    Checking, I find that the cruise is indeed on the list of those cruises impacted by the 8 day issue.  Here is the list of cruises:

     

    https://gohal.com/app/uploads/2020/11/Impacted-Voyages-Temporarily-Closed_8-day-US-ports.xlsx

     

    Is this an xlsx listing that you put together based on the words in the CDC paper work or did you get this information from HAL themselves?  We are booked on the 3/19 15 day cruise on the Volendam and have heard nothing from HAL and it still shows on HAL's website.   Thanks!

  5. I was on the same cruise and found all the crew/staff just wonderful.

    About 2 months after the Koningsdam sailed out of Ft Lauderdale with no passengers there was an article by the 

    Cruise Director Christine LaVonna that went into great detail about that time period with no passengers but almost a full staff of crew.  She also told about her adventure in finally getting home.  I have found and update by her out on PortHold (dot) com that if you just Google her name you will find.  i'm still hunting for her original saga and if i can find it i'll let you know.
    • Like 1
  6. I'd suggest anyone not getting emails to go back into HAL's site and make certain they are opted IN for emails. And additionally make certain that HAL emails do not end up in SPAM or JUNK mail. 

    I have a cruise for late spring 2021 that was booked while onboard the Koningsdam in February and then turned it over to my TA. And, I'm just a lowly 3 star Mariner.  I get an Email from HAL, on average once every 2 weeks, either advertising their current sale offering;  a private sale; an onboard feature; or a feature destination.  The only "snail" mail I get comes from other lines in the Carnival group.

  7. 28 minutes ago, IPB4IGO said:

    It refers only to Carnival Cruises, not to the Carnival parent company.  The press release includes:

     

    Beginning August 1, we may operate cruises on the following ships:

    • Galveston:  Carnival Dream, Carnival Freedom and Carnival Vista
    • Miami:  Carnival Horizon, Carnival Magic and Carnival Sensation
    • Port Canaveral:  Carnival Breeze and Carnival Elation.

    (red added by regnig)

    Yea and I "may" win the lottery.  I sure wouldn't want to take a chance that early but that's just me.

    • Like 1
  8. Rich I wanted to add my thanks for you taking the time for these posting. Some days they are the only pleasant thing I can find to read.  Missed your menu today but guess a left over day is called for us all. 

    How very true "You never know how many friends you have until you rent a house on the
    beach" is!   

     

     

    • Like 1
  9. Please understand though that if you purchase it now or at any time prior to final payment if you cancel your cruise you will still have to pay the cost of that insurance.  Our very trusted TA advised us long ago to wait until final payment to make the purchase.  

    • Like 1
  10. cjmayes51 I couldn't have said it better. The response here on CC has been so heartwarming and goes to show that the world if full of very wonderful and caring people.  Their outreach to a complete stranger and her family has been touching.  May their days be filled with blessings of love, peach, joy and good health.

    Now we all need to make certain that we "pay it forward" by doing what we can for others during this difficult time. Even the smallest act can and will make a difference to someone else.

    • Like 5
  11. I had the pleasure of spending a good deal of time with your Mom (yep, I'm one of those "people" too) and she is such a wonderful person.  I was also on the 2/23 cruise so we talked daily for 21 days.  Hopefully your folks were or are able to get home since their plans of going through the Panama Canal were aborted. Please tell her Barb sends her best.

     

    While I don't disagree with most of your review of the cruise I must admit the entertainment I attended was pretty darn good for HAL compared to the past.  The Step One Dance Company was very good and gave 3 performances  on both cruises.  Brian the 

    comedian on the 2/23 cruise and Jo Little on the 3/4 sailing were both laugh till you cry funny.  Nothing like the normal cruise ship comedians with the same old jokes.  I think HAL is attempting to improve day time activities as they at least reinstated Music Trivia at the Sea View pool a couple of times each sailing. 

    • Like 2
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