compozer Posted March 17, 2010 #1 Share Posted March 17, 2010 I wanted to print my boarding pass and luggage tags but it says: Your documents are not available for the following reason(s): Credit Card information incomplete. I reallly don't want to give them my credit card until I get onboard. Do I have to give them my number first?? Link to comment Share on other sites More sharing options...
Toto2Kansas Posted March 17, 2010 #2 Share Posted March 17, 2010 It won't allow you to print off the boarding pass or luggage tags until you do. If you aren't comfortable putting it online, just call Princess and they will take care of it for you. But without it, you can't print what you need. Link to comment Share on other sites More sharing options...
AFT_LOVER Posted March 17, 2010 #3 Share Posted March 17, 2010 if you do not want to list it online. They have to cerify that the card has room for charges and you are not bankrupt. You can understand that. You need to print out the paperwork to give it to them & luggage tags if you want to see it again. And no room # will be a major problem. I wanted to print my boarding pass and luggage tags but it says: Your documents are not available for the following reason(s): Credit Card information incomplete.I reallly don't want to give them my credit card until I get onboard. Do I have to give them my number first?? Link to comment Share on other sites More sharing options...
compozer Posted March 17, 2010 Author #4 Share Posted March 17, 2010 Thanks, It doesn't indicate that it is a secure site so I'll give them a call. thanks again Link to comment Share on other sites More sharing options...
GeneHunter Posted March 17, 2010 #5 Share Posted March 17, 2010 If the address line begins with https:// It is a secure site. Most credit card fraud does NOT come from using the internet, but from those times that you give a card to someone and it leaves your sight (restaurants and gas stations) or from your family and "friends". The credit card/banking system all uses the internet for transactions, so if you use a card, you use the internet. If I remember, it's been over a year since I've sailed Princess, there was an option that you were using cash, check that and just give them your credit card when you get to the pier. Barbara Link to comment Share on other sites More sharing options...
jean s Posted March 17, 2010 #6 Share Posted March 17, 2010 I have had some issues in the past with using a credit card online so I prefer to call and give it to a live person. I usually just call and give Princess my number. Within minutes I am able to print out my boarding pass and luggage tags. Link to comment Share on other sites More sharing options...
Tedirene Posted March 17, 2010 #7 Share Posted March 17, 2010 Credit card fraud is normally brought about by using the wrong, unsecured sites. I don't have a problem providing my credit card details. As jean s says ring them and give it to them and then you will be able to download your documents.;) Link to comment Share on other sites More sharing options...
Pam in CA Posted March 17, 2010 #8 Share Posted March 17, 2010 Thanks, It doesn't indicate that it is a secure site so I'll give them a call. thanks againYes it does. Whenever you go to "My Princess", the url starts with "https://", which means it's a secure site. Here's an example from my "My Princess": https://book.princess.com/captaincircle/myPrincess.page Link to comment Share on other sites More sharing options...
Toto2Kansas Posted March 17, 2010 #9 Share Posted March 17, 2010 And on the Princess site, I even show a cute little gold lock in my tool bar that assures me that site is secure. ;) Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 17, 2010 #10 Share Posted March 17, 2010 Thats why your credit card covers fraud so whats to loose? :rolleyes: Link to comment Share on other sites More sharing options...
Long John Silver Posted March 17, 2010 #11 Share Posted March 17, 2010 You can arrange to pay cash at the pier, then Princess will issue a Boarding pass. Link to comment Share on other sites More sharing options...
tmitchell82 Posted March 17, 2010 #12 Share Posted March 17, 2010 I went and looked at my info for my credit card that I had entered for our upcoming cruise. When I went back through it, all the numbers for the card were XXXXXXXXXXX so it does not display the number. Link to comment Share on other sites More sharing options...
figradon Posted March 17, 2010 #13 Share Posted March 17, 2010 You just need to tick no creditcard. We gave cash when we boarded. If you use creditcard you give them your details when you arrive + you are given your room keycards. Link to comment Share on other sites More sharing options...
billet Posted March 17, 2010 #14 Share Posted March 17, 2010 You just need to tick no creditcard. We gave cash when we boarded. If you use creditcard you give them your details when you arrive + you are given your room keycards. On the personalizer there is no tick box :( Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 17, 2010 #15 Share Posted March 17, 2010 A CC has always been required when I do it. Link to comment Share on other sites More sharing options...
Toto2Kansas Posted March 17, 2010 #16 Share Posted March 17, 2010 You just need to tick no creditcard. We gave cash when we boarded. If you use creditcard you give them your details when you arrive + you are given your room keycards. I don't think that 'no credit card' box is available to those of us in the U.S. Link to comment Share on other sites More sharing options...
Roses2 Posted March 17, 2010 #17 Share Posted March 17, 2010 As soon as you sign in to either the Personalizer or My Princess you are on a secure encrypted site. Link to comment Share on other sites More sharing options...
cherylandtk Posted March 17, 2010 #18 Share Posted March 17, 2010 I have had no problems using Princess' secure site, but if it bothers you one option is to enter a credit card number, print off your documents and then remove that card from your profile. Link to comment Share on other sites More sharing options...
compozer Posted March 17, 2010 Author #19 Share Posted March 17, 2010 I didn't see a little gold lock in my tool bar like I usually do in a secure site so that is why I asked. I called this am and gave them my cc number and now I am able to print the passes. thanks again. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 17, 2010 #20 Share Posted March 17, 2010 I didn't see a little gold lock in my tool bar like I usually do in a secure site so that is why I asked. I called this am and gave them my cc number and now I am able to print the passes. thanks again. Glad you got it done. :) Link to comment Share on other sites More sharing options...
cde48 Posted March 17, 2010 #21 Share Posted March 17, 2010 You can arrange to pay cash at the pier, then Princess will issue a Boarding pass. That's exactly what we do as well...We always put about $1500 down on our ship accounts, and remove our CC info at the port. Link to comment Share on other sites More sharing options...
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