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Cunard UK website


Summergee

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Has anyone else noticed that the uk website seems to have been hijacked?

I reported this to Cunard and was told that I am using the wrong wesite and should be using cunard.com, not cunard.co.uk.

I am not sure if the helpdesk lady understood what I was saying or not, but using .com does seem to work.

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Both sites are working fine for me, althougth they do now look completely different to each other.

 

When I click on Search Voyages on the Cunard.com website it sends me over to the Cunard.co.uk website.

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I'm not sure if this helps any since I am in the US, but here is what I am seeing with regard to cunard.co.uk:

 

If I type the URL http://www.cunard.co.uk, that attempts to redirect to the page http://www.cunard.com/en-gb and that fails with "The page cannot be found."

 

If I type http://cunard.co.uk (without the "www"), that works fine for me.

 

This may be irrelevant to users in the UK, but I just thought it might help to mention this different behavior I am seeing from the US with regard to including or excluding the "www" in the URL.

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We have the QM2 and QV webcam internet sites directly on our browsers: helps to get the day started in the USA.

 

But this morning a generic Cunard parital home page appeared. I was able to look at the nose of the QM2 by going to wearecunard.com and clicking onto the "see where they are" at the top. Then it went through the home page also.

 

Something seems to have changed.

 

David

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Looks like they're working on a new homepage for cunard.com. A newly designed homepage showed after receiving initial prompt to specify country version, but then after I searched 'voyage finder' and returned to the homepage, the old version appeared. It will be interesting to see what it looks like once the glitches get resolved.

-S.

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This is a follow-up on my earlier observation that the URL http://www.cunard.co.uk was not working from the US because it redirected to a non-existent page http://www.cunard.com/en-gb.

 

I just tried again, and now http://www.cunard.co.uk is being redirected to http://www.cunard.com/en-us/ for me in the US which works fine. So that minor issue has been resolved.

 

However, I do notice now that there appears to be an issue with viewing "Enrichment Programmes" and "Shore Excursions" after clicking "View Itinerary" for a specific voyage. Both of those tabs generate the error message "The page cannot be found" when I try to use them, with a reference to the web site "cunard.emperorinteractive.com".

 

Presumably these are teething pains related to the new web site design which will be resolved in due course. I just wanted to mention this in case anyone else was having the same problem attempting to view "Enrichment Programmes" and "Shore Excursions". If so, it's not just you.

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I've just tried Cunard UK's website again. I have it on my favourites and co.uk has now been changed to http://www.cunard.com/en-gb/ and it is the new updated website which looks very different on all pages apart from the Search Voyages page (previously named Voyage Planner).

 

I actually had the Calendar page (with a list of all voyages on it) bookmarked but can't find that now. :(

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Isn't this the Shanks promised website upgrade?

 

The UK site went wonky this morning but is all working fine now.

 

However, nothing much has changed. Only a better front page.

 

Stewart

 

Yup, it's the website 'upgrade', also know as Part one of

 

The Sure Shanks Redemption:D

 

-S

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