pnjkeith Posted October 23, 2010 Author #26 Share Posted October 23, 2010 I'll post as soon as I hear from him, of course. I asked him about this when the transition from the paper card to the eCard happened. He told me that only the email address associated with the booking would get the comment form. I told him that didn't make a ton of sense as I, or anyone else, might book two, three or more cabins. The other folk's impression of the experience is just as valuable as mine. He agreed. Carnival needs a method of collecting email addresses from as many folks on each cruise as are willing to offer them. :) Does no email = no entry into free cruise drawing? Link to comment Share on other sites More sharing options...
bonniemari Posted October 23, 2010 #27 Share Posted October 23, 2010 There needs to be an option on the poll for people who are just wanting to see the results. Is there any way to add a just looking option? People who just want to see the answer and have not cruised lately have to check yes or no and this could mess up the results. I'd like to see the results but don't want to mess up the results. My last cruise at the end of August we still got one (2 guests 1 card) of the old paper ones. Link to comment Share on other sites More sharing options...
Beth Posted October 23, 2010 #28 Share Posted October 23, 2010 Personally I think its a big joke. We did not receive one after our cruise in Sept (#25 in 10 years) and I e-mailed Carnival & still did not receive one. Another cutback I guess(???) Link to comment Share on other sites More sharing options...
BoooBooKitEFk Posted October 24, 2010 #29 Share Posted October 24, 2010 There needs to be an option on the poll for people who are just wanting to see the results. Is there any way to add a just looking option? People who just want to see the answer and have not cruised lately have to check yes or no and this could mess up the results. I'd like to see the results but don't want to mess up the results. My last cruise at the end of August we still got one (2 guests 1 card) of the old paper ones. On the far right is a "view poll results" link. You don't have to vote to see the results. Oh, and I didn't get an email from my 9/16 cruise either. Strangely enough, there was ONE paper comment card on my blue carnival towels the last night. There were two of us in the room, but only one card. Maybe I got the elusive LAST paper comment card known to man?? :) EBay??????? LOL Link to comment Share on other sites More sharing options...
FamilyDoc Posted October 24, 2010 #30 Share Posted October 24, 2010 We're platinum, and our party from the 9/11 Liberty cruise got ours a couple days after the cruise. Much, much easier. Link to comment Share on other sites More sharing options...
Graron Posted October 24, 2010 #31 Share Posted October 24, 2010 We returned from our Legend cruise on October 10 and no e-mail for either of us. Link to comment Share on other sites More sharing options...
pnjkeith Posted October 24, 2010 Author #32 Share Posted October 24, 2010 personally i think its a big joke. We did not receive one after our cruise in sept (#25 in 10 years) and i e-mailed carnival & still did not receive one. Another cutback i guess(???) lmao!!! Link to comment Share on other sites More sharing options...
jeniceglassman Posted October 24, 2010 #33 Share Posted October 24, 2010 They did not bring up the beloved "drawing for a free cruise"...another dream dashed...sigh.... Link to comment Share on other sites More sharing options...
DGP1111 Posted October 24, 2010 #34 Share Posted October 24, 2010 John Heald's FaceBook poll had similar results, and perhaps an even greater percentage of 'No' answers. Link to comment Share on other sites More sharing options...
balcony bound Posted October 24, 2010 #35 Share Posted October 24, 2010 Two cruises in the last 5 months, no comment card. I know they have my email addres, because they send my confirmations just fine (we book through a PVP). Link to comment Share on other sites More sharing options...
klfrodo Posted October 24, 2010 #36 Share Posted October 24, 2010 Either way, the percentage is way too high for the NO answer on the e-mail comment cards received. The sample set may be small but the percentage is still too high. I would think the next poll question should be: If you did NOT receive an e-mail eComment card, did you book A: Directly thru Carnival either via online booking or personal PVP? B: Thru a 3rd party such as Travel Agent or online Travel Site Maybe the communications breakdown can be found that way. Not sure how to do a poll, maybe someone with more experience could do this. Maybe CC can help Carnival find the problem Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted October 24, 2010 #37 Share Posted October 24, 2010 Ditto that. . .Two sailings last month, and a big nothing. :( Leaving on another one in five days, and I won't be expecting to receive anything from this one either. Yes Don, I share the same skepticism! :rolleyes: (methinks they don't really want to ask US... as we might really tell them what we think)! :eek: Tom Link to comment Share on other sites More sharing options...
*Mach* Posted October 24, 2010 #38 Share Posted October 24, 2010 Does no email = no entry into free cruise drawing? Don't know but I can ask. I suspect that you're right, though. Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted October 24, 2010 #39 Share Posted October 24, 2010 Does no email = no entry into free cruise drawing? Think of the paper they are saving though! :D Heck, just with THAT they should have the extra $ for the "free" cruise! Tom Link to comment Share on other sites More sharing options...
Jen1000 Posted October 24, 2010 #40 Share Posted October 24, 2010 On our cruise we had 5 cabins, some received the email survey and others did not. 4 cabins were booked with the same travel agent. The 5th with an online agency. Some who booked with the travel received it and the online agency booking received it. How you booked does not seem to be the key. If it is an email why have only a sampling, it is already cheaper than the paper comment cards. With the old way everyone got a card. I was told that if you return the e survey you are entered for a chance to win a cruise, so those of us who didn't get a survey are shut out. Overall it was a great cruise but I did have some complaints and now I have another complaint, no comment card! Jen in SoCal Either way, the percentage is way too high for the NO answer on the e-mail comment cards received. The sample set may be small but the percentage is still too high. I would think the next poll question should be: If you did NOT receive an e-mail eComment card, did you book A: Directly thru Carnival either via online booking or personal PVP? B: Thru a 3rd party such as Travel Agent or online Travel Site Maybe the communications breakdown can be found that way. Not sure how to do a poll, maybe someone with more experience could do this. Maybe CC can help Carnival find the problem Link to comment Share on other sites More sharing options...
*Mach* Posted October 24, 2010 #41 Share Posted October 24, 2010 Does no email = no entry into free cruise drawing? I just asked John about this just now and he's fairly miffed about it. You're right... no comment email... no opportunity for the free cruise. I hope to hear additional soon. I'll post when I hear from John again. Link to comment Share on other sites More sharing options...
Litewait Posted October 25, 2010 #42 Share Posted October 25, 2010 15 cruises, 3 booked no comment cards for the last 2. I specifically went to the concierge line to ask for it and was assured I'd receive one by email.. NOT! I booked thru a PVP so no excuse~:mad: Link to comment Share on other sites More sharing options...
jessemon Posted October 25, 2010 #43 Share Posted October 25, 2010 I'll post as soon as I hear from him, of course. I asked him about this when the transition from the paper card to the eCard happened. He told me that only the email address associated with the booking would get the comment form. I told him that didn't make a ton of sense as I, or anyone else, might book two, three or more cabins. The other folk's impression of the experience is just as valuable as mine. He agreed. Carnival needs a method of collecting email addresses from as many folks on each cruise as are willing to offer them. :) Hey Mach buddy hope all is well.....I did put I did not receive one in the poll then started thinking....I always book through an agent so Carnival would not have my e-mail addy.....If they don't have it this is a real flaw in the system to get an e-mail comment card. I am going to contact them directly to have customer service send me one via e-mail....;) Thinking again though they do have it because I fill out my boarding pass info with them and so do other folks even if they are booked in different cabins.....One way or another there is a really huge flaw in this system...... Link to comment Share on other sites More sharing options...
Fun, Fun 44 Posted October 25, 2010 #44 Share Posted October 25, 2010 We got off Ecstacy Saturday October 2nd and had our email comment card on Thursday the 7th. We each got one to fill out. We have 3 more cruises between now and mid Feb. we'll see what happens with those. Maybe it depends on how fast/dependable the ship gets them out?? Or does that come from HQ? Kat Link to comment Share on other sites More sharing options...
gone_cruisin Posted October 25, 2010 #45 Share Posted October 25, 2010 BF got one, but I did not. I have been checking my junk mail for days and nothing. Link to comment Share on other sites More sharing options...
jetskier Posted October 25, 2010 #46 Share Posted October 25, 2010 We got ours 4 days after completing our Elation cruise (10/9). While the survey is vastly improved, I feel that only sending it to the primary member of the booking is not the correct way to do it. The Funpass system allows for each member of the booking to input an email address so it is not like they dont have them. Once you have completed the survey, it tells you that you are entered in the monthly drawing. dave Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted October 25, 2010 #47 Share Posted October 25, 2010 ...Once you have completed the survey, it tells you that you are entered in the monthly drawing. dave Perhaps they should send out a THANKS to everyone for participating at the end of each month, along with the name of the lucky winner. Tom Link to comment Share on other sites More sharing options...
michelle1836 Posted October 25, 2010 #48 Share Posted October 25, 2010 3 cruises and 3 comment cards. Pride ('09), Fascination and Freedom ('10) Link to comment Share on other sites More sharing options...
reno3 Posted October 25, 2010 #49 Share Posted October 25, 2010 5 cruises have never received one:cool: Link to comment Share on other sites More sharing options...
gmkmetz Posted October 26, 2010 #50 Share Posted October 26, 2010 Have not received email for last two cruises. Did you get one? Just got off the Fantasy 10.20.10 and received my e-mail yesterday 10.25.10 Link to comment Share on other sites More sharing options...
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