Saving Certificates - Did they do it?

[Bigtex1622]

I did do a search before asking this:

 

I got $125 off our cruise with the C&A Saving Certificates.

I printed it out sent it in, about 2 weeks ago.

I think they applied it,

but it is not listed anywhere on the page.

Do they list it under payments, or what.

I think we owe them less.

Now no flaming about printing up your account everyday,

or when we make changes, but I didn't.

How can I tell when they apply them?

 

 

:rolleyes:

[Ocean Boy]

For some reason some credits do not show up when you check your reservations on-line. I would call C&A and ask them to e-mail you an updated invoice. That should show your credit and the total amount of the outstanding balance.

[DebJ14]

The credit should show up as a line item on your invoice. If using a TA they must apply the coupon on cruising power. They then follow up with an e-mail to the TA stating the coupon has been applied.

[cruisenfever]

I did do a search before asking this:

 

I got $125 off our cruise with the C&A Saving Certificates.

I printed it out sent it in, about 2 weeks ago.

I think they applied it,

but it is not listed anywhere on the page.

Do they list it under payments, or what.

I think we owe them less.

Now no flaming about printing up your account everyday,

or when we make changes, but I didn't.

How can I tell when they apply them?

 

 

:rolleyes:

Request another Confirmation Invoice from RCI. On the invoice, under "Booking Charges", will be a code "CERT CODE SAVINGS" and I believe the amount and that will indicate that the C&A Savings Certificate was applied to your booking.

[DebJ14]

You should be able to tell - your final payment amount should be reduced by $125.00.

[Bigtex1622]

You should be able to tell - your final payment amount should be reduced by $125.00.

 

Not using a TA, and can not tell you what my last balance is.

We have book excursions, and one was cancelled,

so we booked another, so much information.

But nothing telling me $125 credit, or anything for $125.

Here is what I see:

Cruise Fare*

Guest 1 $1,849.00 USD

Guest 2 $1,849.00 USD

Guest 3 $499.00 USD

Guest 4 $499.00 USD

Subtotal $4,696.00 USD

 

Optional Items*

Pre-Cruise Planner $519.00 USD

Other Options $-131.12 USD

Total $387.88 USD

 

Payment History*

01-Jul-2010 $1,000.00 USD

06-Aug-2010 $312.00 USD

11-Oct-2010 $297.00 USD

11-Oct-2010 $222.00 USD

19-Jun-2010 $1,000.00 USD

Balance Due* $2,885.56 USD

 

Summary*

Cruise Fare $4,696.00 USD

Optional Items $387.88 USD

Taxes/Fees $320.68 USD

TOTAL* $5,404.56 USD

[Sue L]

Not using a TA, and can not tell you what my last balance is.

We have book excursions, and one was cancelled,

so we booked another, so much information.

But nothing telling me $125 credit, or anything for $125.

Here is what I see:

Cruise Fare*

Guest 1 $1,849.00 USD

Guest 2 $1,849.00 USD

Guest 3 $499.00 USD

Guest 4 $499.00 USD

Subtotal $4,696.00 USD

 

Optional Items*

Pre-Cruise Planner $519.00 USD

Other Options $-131.12 USD

Total $387.88 USD

 

Payment History*

01-Jul-2010 $1,000.00 USD

06-Aug-2010 $312.00 USD

11-Oct-2010 $297.00 USD

11-Oct-2010 $222.00 USD

19-Jun-2010 $1,000.00 USD

Balance Due* $2,885.56 USD

 

Summary*

Cruise Fare $4,696.00 USD

Optional Items $387.88 USD

Taxes/Fees $320.68 USD

TOTAL* $5,404.56 USD

 

that is your history on the website, that won't show it , you need an actual invoice and you need to call to obtain that. Call and they will email it to you.

[Bigtex1622]

Why would the invoice be different than this???

[UNV-IT!!!]

Why do we need to mail or fax them in now? I called one in a couple of months ago no problem

[Sue L]

Why would the invoice be different than this???

 

Because it shows things like saving certificates, obc from some sources, etc that does not show on the website. As for the why, no clue why they chose to set it up like that, but they did!:rolleyes:

[Ocean Boy]

Why would the invoice be different than this???

 

I am not trying to be a a smart a$$ but the short answer is...... BECAUSE.:p

[KellyJean]

If I long into my account on RCI's website, view my reservation, click on PAYMENTS....my savings certificate shows up as -$50.00 under "Optional Items". It does not say that it is the savings certificate but that is the only thing it can be.

[UNV-IT!!!]

Mine 2. shows $25 off for my three day.

If I long into my account on RCI's website, view my reservation, click on PAYMENTS....my savings certificate shows up as -$50.00 under "Optional Items". It does not say that it is the savings certificate but that is the only thing it can be.