Bigtex1622 Posted December 1, 2010 #1 Share Posted December 1, 2010 I did do a search before asking this: I got $125 off our cruise with the C&A Saving Certificates. I printed it out sent it in, about 2 weeks ago. I think they applied it, but it is not listed anywhere on the page. Do they list it under payments, or what. I think we owe them less. Now no flaming about printing up your account everyday, or when we make changes, but I didn't. How can I tell when they apply them? :rolleyes: Link to comment Share on other sites More sharing options...
Ocean Boy Posted December 1, 2010 #2 Share Posted December 1, 2010 For some reason some credits do not show up when you check your reservations on-line. I would call C&A and ask them to e-mail you an updated invoice. That should show your credit and the total amount of the outstanding balance. Link to comment Share on other sites More sharing options...
DebJ14 Posted December 1, 2010 #3 Share Posted December 1, 2010 The credit should show up as a line item on your invoice. If using a TA they must apply the coupon on cruising power. They then follow up with an e-mail to the TA stating the coupon has been applied. Link to comment Share on other sites More sharing options...
cruisenfever Posted December 1, 2010 #4 Share Posted December 1, 2010 I did do a search before asking this: I got $125 off our cruise with the C&A Saving Certificates. I printed it out sent it in, about 2 weeks ago. I think they applied it, but it is not listed anywhere on the page. Do they list it under payments, or what. I think we owe them less. Now no flaming about printing up your account everyday, or when we make changes, but I didn't. How can I tell when they apply them? :rolleyes: Request another Confirmation Invoice from RCI. On the invoice, under "Booking Charges", will be a code "CERT CODE SAVINGS" and I believe the amount and that will indicate that the C&A Savings Certificate was applied to your booking. Link to comment Share on other sites More sharing options...
DebJ14 Posted December 1, 2010 #5 Share Posted December 1, 2010 You should be able to tell - your final payment amount should be reduced by $125.00. Link to comment Share on other sites More sharing options...
Bigtex1622 Posted December 2, 2010 Author #6 Share Posted December 2, 2010 You should be able to tell - your final payment amount should be reduced by $125.00. Not using a TA, and can not tell you what my last balance is. We have book excursions, and one was cancelled, so we booked another, so much information. But nothing telling me $125 credit, or anything for $125. Here is what I see: Cruise Fare* Guest 1 $1,849.00 USD Guest 2 $1,849.00 USD Guest 3 $499.00 USD Guest 4 $499.00 USD Subtotal $4,696.00 USD Optional Items* Pre-Cruise Planner $519.00 USD Other Options $-131.12 USD Total $387.88 USD Payment History* 01-Jul-2010 $1,000.00 USD 06-Aug-2010 $312.00 USD 11-Oct-2010 $297.00 USD 11-Oct-2010 $222.00 USD 19-Jun-2010 $1,000.00 USD Balance Due* $2,885.56 USD Summary* Cruise Fare $4,696.00 USD Optional Items $387.88 USD Taxes/Fees $320.68 USD TOTAL* $5,404.56 USD Link to comment Share on other sites More sharing options...
Sue L Posted December 2, 2010 #7 Share Posted December 2, 2010 Not using a TA, and can not tell you what my last balance is.We have book excursions, and one was cancelled, so we booked another, so much information. But nothing telling me $125 credit, or anything for $125. Here is what I see: Cruise Fare* Guest 1 $1,849.00 USD Guest 2 $1,849.00 USD Guest 3 $499.00 USD Guest 4 $499.00 USD Subtotal $4,696.00 USD Optional Items* Pre-Cruise Planner $519.00 USD Other Options $-131.12 USD Total $387.88 USD Payment History* 01-Jul-2010 $1,000.00 USD 06-Aug-2010 $312.00 USD 11-Oct-2010 $297.00 USD 11-Oct-2010 $222.00 USD 19-Jun-2010 $1,000.00 USD Balance Due* $2,885.56 USD Summary* Cruise Fare $4,696.00 USD Optional Items $387.88 USD Taxes/Fees $320.68 USD TOTAL* $5,404.56 USD that is your history on the website, that won't show it , you need an actual invoice and you need to call to obtain that. Call and they will email it to you. Link to comment Share on other sites More sharing options...
Bigtex1622 Posted December 2, 2010 Author #8 Share Posted December 2, 2010 Why would the invoice be different than this??? Link to comment Share on other sites More sharing options...
UNV-IT!!! Posted December 2, 2010 #9 Share Posted December 2, 2010 Why do we need to mail or fax them in now? I called one in a couple of months ago no problem Link to comment Share on other sites More sharing options...
Sue L Posted December 2, 2010 #10 Share Posted December 2, 2010 Why would the invoice be different than this??? Because it shows things like saving certificates, obc from some sources, etc that does not show on the website. As for the why, no clue why they chose to set it up like that, but they did!:rolleyes: Link to comment Share on other sites More sharing options...
Ocean Boy Posted December 2, 2010 #11 Share Posted December 2, 2010 Why would the invoice be different than this??? I am not trying to be a a smart a$$ but the short answer is...... BECAUSE.:p Link to comment Share on other sites More sharing options...
KellyJean Posted December 2, 2010 #12 Share Posted December 2, 2010 If I long into my account on RCI's website, view my reservation, click on PAYMENTS....my savings certificate shows up as -$50.00 under "Optional Items". It does not say that it is the savings certificate but that is the only thing it can be. Link to comment Share on other sites More sharing options...
UNV-IT!!! Posted December 2, 2010 #13 Share Posted December 2, 2010 Mine 2. shows $25 off for my three day. If I long into my account on RCI's website, view my reservation, click on PAYMENTS....my savings certificate shows up as -$50.00 under "Optional Items". It does not say that it is the savings certificate but that is the only thing it can be. Link to comment Share on other sites More sharing options...
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