jcaviateur Posted March 28, 2011 #1 Share Posted March 28, 2011 I just got back from my "free" cruise with NCL! Here's the scoop... I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) I've never heard of this happening before. It sounds similar to when an airline is overbooked and ask for volunteers in exchange for compensation. Anybody experience this before? I'll write up a review and post a video tour of the ship soon. Link to comment Share on other sites More sharing options...
mickey557 Posted March 28, 2011 #2 Share Posted March 28, 2011 Very nice! Hope you had an awsome time! Link to comment Share on other sites More sharing options...
BarbRN Posted March 28, 2011 #3 Share Posted March 28, 2011 Wow, nice ending. That would be a tough call for me. I would have to think hard about it. Link to comment Share on other sites More sharing options...
lambs2 Posted March 28, 2011 #4 Share Posted March 28, 2011 One of our best cruises EVER was in an obstructed view cabin on the Jade. We were even offered an upgrade to a minisuite for a good price but decided to stay with our obtrructed view cabin for two cruises adding up to 21 days! We had a good view between and around life boats and it was on deck 8 mid ship so convenient to everything! I would take the refund IN A HEARTBEAT!:D Link to comment Share on other sites More sharing options...
cruisemainiac Posted March 28, 2011 #5 Share Posted March 28, 2011 I just got back from my "free" cruise with NCL! Here's the scoop... I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) I've never heard of this happening before. It sounds similar to when an airline is overbooked and ask for volunteers in exchange for compensation. Anybody experience this before? I'll write up a review and post a video tour of the ship soon. This is an interesting question. A couple of weeks ago I was reading about this very topic on the Princess treads. I was amazed because I had never heard of this before. The "downgrade" stories were simular, a phone call explaining the situation and a good offer to make the change. In the end everyone seemed happy to be getting such a great deal. Link to comment Share on other sites More sharing options...
Army/Police Vet Posted March 28, 2011 #6 Share Posted March 28, 2011 Had a similar experience happen to me on a cruise to Alaska several years ago. I had a balcony room and a couple weeks before sailing NCL called. They offered to refund the entire cost of the cruise and give me a balcony cabin on any available upcoming cruise, free. I had to make some vacation changes, but a free cruise can't be beat. Link to comment Share on other sites More sharing options...
fightpiter Posted March 28, 2011 #7 Share Posted March 28, 2011 I just got back from my "free" cruise with NCL! Here's the scoop... I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) I've never heard of this happening before. It sounds similar to when an airline is overbooked and ask for volunteers in exchange for compensation. Anybody experience this before? I'll write up a review and post a video tour of the ship soon. What a great deal. Last year we were booked on the Star in an AB and received a phone call from our TA. She let us know that we had been downgraded to a mini suite and that NCL would give us as I recall $100.00 in OBC. This was because of the refitting work on deck 12. They ended up moving us to the Pearl as a mini wasn't adequate for the family. If they had offered a deal like yours we might have made it work though. Link to comment Share on other sites More sharing options...
doodlesinkentucky Posted March 28, 2011 #8 Share Posted March 28, 2011 I just got back from my "free" cruise with NCL! Here's the scoop... I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) I've never heard of this happening before. It sounds similar to when an airline is overbooked and ask for volunteers in exchange for compensation. Anybody experience this before? I'll write up a review and post a video tour of the ship soon. This happened with my brother. However, he was offered a HUGE price difference if he would take an inside cabin on the same cruise he was booked with. He had a balcony. He did it because it was a big price difference. Link to comment Share on other sites More sharing options...
AussieKathy Posted March 28, 2011 #9 Share Posted March 28, 2011 Cool we can all look forward to the downgrade fairy now!!! Link to comment Share on other sites More sharing options...
FuninWB Posted March 28, 2011 #10 Share Posted March 28, 2011 Good for you! I think we will take this deal too IF NCL calls us. My only qualm is that DH gets seasick, and we really need to be mid-ship. What a great deal!:) Link to comment Share on other sites More sharing options...
sockmonkeygirl Posted March 28, 2011 #11 Share Posted March 28, 2011 I think it's great that NCL offered a solution that was so mutually benificial. If they had offered you something lame, we'd all snicker, and NCL would look cheap and unorganized. Way to go, NCL. No one is perfect, but it's cool that you are interested in keeping your customers happy. Link to comment Share on other sites More sharing options...
vjblk Posted March 28, 2011 #12 Share Posted March 28, 2011 This hasn't happened to us on NCL but a few years ago Princess offered us a full refund less the taxes and port fees, if we downgraded from a balcony to an inside room. But we were too slow to respond and it was gone before we said yes. It would have been a good deal but I needed to talk with my sister before I agreed and by the time I got back with our TA, Princess had found all the ones they needed. Oh well, we enjoyed our balcony! Link to comment Share on other sites More sharing options...
polySeraph Posted March 28, 2011 #13 Share Posted March 28, 2011 I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) Hey, free is always good! I'd most likely take the deal (unless the room was above the Karaoke Bar, or something) and then spend the "windfall" on the spa pass, specialty restaurants, really cool shore excursions, a round for all my new cc friends. . . :) Link to comment Share on other sites More sharing options...
halos Posted March 28, 2011 #14 Share Posted March 28, 2011 I just got back from my "free" cruise with NCL! Here's the scoop... I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) I've never heard of this happening before. It sounds similar to when an airline is overbooked and ask for volunteers in exchange for compensation. Anybody experience this before? I'll write up a review and post a video tour of the ship soon. Dang!!!! I'd have given up the balcony too!!!!!! WooHOOOO!! So happy for you! Link to comment Share on other sites More sharing options...
patseacruiser Posted March 28, 2011 #15 Share Posted March 28, 2011 I can only hope they call me for my cruise in July and offer to down grade me for a full refund. Of course I won't throw out a free upgrade to a courtyard room either. LOL LOL Link to comment Share on other sites More sharing options...
Tiggertastic Posted March 28, 2011 #16 Share Posted March 28, 2011 oh wow - I do love a balcony but a full refund less tax - oh what a choice Now though - what happens if they ring to take you out of suite perks for a free cruise - would you do that I wonder? I think I'd have to insist on keeping the suite perks too from my obstructed view - especially breakfast in cagneys Link to comment Share on other sites More sharing options...
newmexicoNita Posted March 28, 2011 #17 Share Posted March 28, 2011 I just got back from my "free" cruise with NCL! Here's the scoop... I know there's the Upgrade Fairy, but a Downgrade Fairy? About a week prior to embarakation on the Star, I received a call from NCL about my cruise. They wanted to know if I would be willing to give up my balcony cabin and downgrade to an obstructed view cabin. In return, I would receive a full refund on my fare, less taxes. Well, as much as I was looking forward to my balcony, a free cruise is hard to pass up!! So, adios balcony! :) I've never heard of this happening before. It sounds similar to when an airline is overbooked and ask for volunteers in exchange for compensation. Anybody experience this before? I'll write up a review and post a video tour of the ship soon. This happens when the ships over sell, which is rare. Yes, it is about like the airline oversells. They first try to get some people to change their cruise dates by offering them free cruises, upsells, OBC whatever. Then they take the cabins that people have given up and work with them. I will say it is very rare. Nita Link to comment Share on other sites More sharing options...
Chuck2810 Posted March 29, 2011 #18 Share Posted March 29, 2011 I bet another reason for the 'downsell' fairy to call is when your cabin has a mechanical issue on the prior cruise. This month on the Pearl I saw no issues with flooding, etc, but on Sky I saw a dozen room with the beds out and carpet dryers going. I'm sure they hold onto a few room for when issues arise... Link to comment Share on other sites More sharing options...
Rare sadiwest Posted March 30, 2011 #19 Share Posted March 30, 2011 Yes, this happened to me a few years ago on the Crown Princess. I heard about it on the boards, called my TA and she got us the deal (she'd gotten a fax about it from Princess, too, but I called her before she called me). Was AWESOME! I'd do it again in a heartbeat if we could make it work (now, I'm married with a baby, so..... who knows if that deal will ever come again :) ) Link to comment Share on other sites More sharing options...
emilygrace Posted March 30, 2011 #20 Share Posted March 30, 2011 So do they offer a cash refund (or credited to your method of payment), or do they give you a voucher for a free future cruise? Big difference, IMO. I would (might) go for the first, but not the second. Link to comment Share on other sites More sharing options...
jcaviateur Posted March 30, 2011 Author #21 Share Posted March 30, 2011 I bet another reason for the 'downsell' fairy to call is when your cabin has a mechanical issue on the prior cruise. This month on the Pearl I saw no issues with flooding, etc, but on Sky I saw a dozen room with the beds out and carpet dryers going. I'm sure they hold onto a few room for when issues arise... It's funny you mention this. I know there were people staying in my original balcony cabin, as I walked by there. However, in my new cabin we had water issues. As it was explained to me, there was a water pipe break that affected about 5 cabins, including ours. Our water damage was pretty minimal compared to the other cabins, but we did have to stay in a temporary cabin for a few hours. The cabin next to us had it real bad. They tore out the whole carpet and had the dryers going. I'll detail this in a review that I'll be writing. Link to comment Share on other sites More sharing options...
garycarla Posted March 30, 2011 #22 Share Posted March 30, 2011 dupe Link to comment Share on other sites More sharing options...
garycarla Posted March 30, 2011 #23 Share Posted March 30, 2011 So do they offer a cash refund (or credited to your method of payment), or do they give you a voucher for a free future cruise? Big difference, IMO. I would (might) go for the first, but not the second. Two different options. The first one is NOT a free cruise, but is money back. Second one is for free cruise. Back to the OP - AWESOME! Link to comment Share on other sites More sharing options...
swedish weave Posted March 30, 2011 #24 Share Posted March 30, 2011 They can't downgrade me !!! I won't allow it. I book the cheapest cabin they have, and I refuse to sleep in the bilge !!!! lol Link to comment Share on other sites More sharing options...
Ms belp Posted March 30, 2011 #25 Share Posted March 30, 2011 No way would I give up my balcony for an inside. I have the money to pay for my balcony and I'm going on it. We did an inside oceanview once on the Majesty (last cruise) and that was enough for me. Nope. Keep your money. I'll keep my balcony. Link to comment Share on other sites More sharing options...
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