PH8 Posted February 12, 2013 Author #1451 Share Posted February 12, 2013 (edited) AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)?(Betsy Medrano on vacation 01/12/13 -03/02/13) EN Enchantment -(Concierge)Reyno Varkevisser(vacation 02/16/13 till 04/01/13(replacement unknown) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar GR Grandeur-(Concierge)- Israel Sanchez (till 03/03/13)Ruth Romo 03/03/13-04/21/13 (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp as of 02/02/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Gazetty James till 03/17/13(Juan Diego Miranda-Allen on vacation ) (Diamond) Shim Hyun "JJ" RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13 (Francois Roux) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited February 12, 2013 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted February 12, 2013 Author #1452 Share Posted February 12, 2013 Anyone know who will be the DL Concierge on the Independence at the end of March into April??? Sorry,I don't..:( Link to comment Share on other sites More sharing options...
PH8 Posted February 12, 2013 Author #1453 Share Posted February 12, 2013 (edited) AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)?(Betsy Medrano on vacation 01/12/13 -03/02/13) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez (till 03/03/13)Ruth Romo 03/03/13-04/21/13 (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp as of 02/02/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Gazetty James till 03/17/13(Juan Diego Miranda-Allen on vacation ) (Diamond) Shim Hyun "JJ" RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13 (Francois Roux) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited February 12, 2013 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted February 12, 2013 Author #1454 Share Posted February 12, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Anis Tebbeb till 02/16/13(Lux as of 02/16/13 -03/04/13)(Betsy Medrano on vacation till 03/04/13) (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez (till 03/03/13)Ruth Romo 03/03/13-04/21/13 (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp as of 02/02/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Gazetty James till 03/17/13(Juan Diego Miranda-Allen on vacation ) (Diamond) Shim Hyun "JJ" RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13 (Francois Roux) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
hazeleyez3 Posted February 12, 2013 #1455 Share Posted February 12, 2013 So I am assuming it is pointless to send an email to one if its the day he is getting off? We board the Liberty on April 30th, and it looks like the current concierge is there until May. Link to comment Share on other sites More sharing options...
PH8 Posted February 12, 2013 Author #1456 Share Posted February 12, 2013 So I am assuming it is pointless to send an email to one if its the day he is getting off? We board the Liberty on April 30th, and it looks like the current concierge is there until May. I wouldn't say it's pointless because either: He will be there till May something....no specific date yet.......not necessarily the first....... OR even if it was the first,the email will be answered by whoever is working the day you send it and that info will be forwarded to the new concierge to handle. Link to comment Share on other sites More sharing options...
RosieRoo Posted February 13, 2013 #1457 Share Posted February 13, 2013 (edited) We agree 100% with you about Oana and we always book our times on the Liberty when she is there. Just off Liberty. I couldn't agree with you more. We missed Oana. I think you get spoiled by how some of the concierges treat their passengers and then are disappointed by others. Wasn't impressed by either the CL concierge or the D concierge. Just personal preference. Edited February 13, 2013 by RosieRoo Link to comment Share on other sites More sharing options...
barbie5401 Posted February 13, 2013 #1458 Share Posted February 13, 2013 She is by far our favorite also. Oana Pappa is a wonderful representative of the RCCL, she does them proud.:) Link to comment Share on other sites More sharing options...
HouCplCruise Posted February 17, 2013 #1459 Share Posted February 17, 2013 We just got off the Liberty and had great service in the Concierge Lounge from Carlos Ortiz. Carlos is one of the best we have sailed with. Link to comment Share on other sites More sharing options...
PH8 Posted February 17, 2013 Author #1460 Share Posted February 17, 2013 We just got off the Liberty and had great service in the Concierge Lounge from Carlos Ortiz. Carlos is one of the best we have sailed with. Hi Mike!! Nice talking to you last night.......glad you enjoyed the LB and congrats on making Diamond!:D:D Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted February 18, 2013 #1461 Share Posted February 18, 2013 Kathy Silvia will be moving from the Adventure to the Splendour mid-March. Sucel has been promoted to Concierge and will take over on her return from vacation Link to comment Share on other sites More sharing options...
bbbearden Posted February 19, 2013 #1462 Share Posted February 19, 2013 Wow, this thread was way back, like 5 or 6 pages back. I am glad I found it. Cruising in 18 days can can't wait. Link to comment Share on other sites More sharing options...
newsier Posted February 19, 2013 #1463 Share Posted February 19, 2013 NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock) I sail on the Navigator Saturday and just recieved an email from Mahmoud Messaoudi telling me he is the concierge. g Link to comment Share on other sites More sharing options...
CptSticky Posted February 19, 2013 #1464 Share Posted February 19, 2013 NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock) I sail on the Navigator Saturday and just recieved an email from Mahmoud Messaoudi telling me he is the concierge. g What??? Did he say for what weeks? We have the next one also. Link to comment Share on other sites More sharing options...
yogimax Posted February 19, 2013 #1465 Share Posted February 19, 2013 NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock) I sail on the Navigator Saturday and just recieved an email from Mahmoud Messaoudi telling me he is the concierge. g We're on the same cruise. We've had Ricardo Mock a few times, but never Mahmoud Messaoudi See you in the CL! Link to comment Share on other sites More sharing options...
ARCruisinNana Posted February 19, 2013 #1466 Share Posted February 19, 2013 Ricardo is probably on vacation. He said he would be onboard for the TA. Link to comment Share on other sites More sharing options...
PH8 Posted February 19, 2013 Author #1467 Share Posted February 19, 2013 Wow, this thread was way back, like 5 or 6 pages back. I am glad I found it. Cruising in 18 days can can't wait.amazing since the last post was only yesterday!:eek: NV Navigator – (Concierge)Alexandra Elena Nica as of 02/09/13 (Ricardo Mock)I sail on the Navigator Saturday and just recieved an email from Mahmoud Messaoudi telling me he is the concierge. g Kathy Silvia will be moving from the Adventure to the Splendour mid-March. Sucel has been promoted to Concierge and will take over on her return from vacation Thanks for the info on the AD and NV.....I do email the ships......some answer back.......some don't......for those,I count on all your help!:) Link to comment Share on other sites More sharing options...
PH8 Posted February 19, 2013 Author #1468 Share Posted February 19, 2013 AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Carlos Guiza Grandas(Betsy Medrano on vacation till 03/04/13) Anis Tebbeb (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez (till 03/03/13)Ruth Romo 03/03/13-04/21/13 (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp as of 02/02/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Gazetty James till 03/17/13(Juan Diego Miranda-Allen on vacation ) (Diamond) Shim Hyun "JJ" RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13 (Francois Roux) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
PH8 Posted February 19, 2013 Author #1469 Share Posted February 19, 2013 (edited) Kathy Silvia will be moving from the Adventure to the Splendour mid-March. Sucel has been promoted to Concierge and will take over on her return from vacation Happen to know Sucel's last name?? And who will be the alternating concierge with Silvia on the Splendour?(Gustavo or Telma) Edited February 19, 2013 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted February 20, 2013 Author #1470 Share Posted February 20, 2013 (edited) AD Adventure -(Concierge)Silvia Abreu De Gasperi till mid March(Sucel Nickings) AL Allure --(Concierge)- Rahim Fraoui (till 03/31/13) and Dexter Fraser (as of 02/17/13) (Fernando Ugalde Nadal on vacation as of 02/17/13) (Diamond)"Ana" Anayansy Jimenez as of 02/17/13 BR Brilliance -(Concierge)Carlos Guiza Grandas(Betsy Medrano on vacation till 03/04/13) Anis Tebbeb (Diamond) (coming May 2013) EN Enchantment -(Concierge)Iryna Tsybulnykova as of 02/16/13(Reyno Varkevisser on vacation 02/16/13 till 04/01/13) (Diamond) Jasmin Villajuan EX Explorer- (Concierge) Mario Reyes as of 01/13/13 FR Freedom (Concierge)- Bertrand Almeida (02/10/13 till April) (Willie Salaya) (Diamond)- Mangesh Jambhulkar till 06/2013 GR Grandeur-(Concierge)- Israel Sanchez (till 03/03/13)Ruth Romo 03/03/13-04/21/13 (Diamond)Efren Aguirre ID Independence (Concierge)Ryno Strapp as of 02/02/13 (Raj Bhugwath) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as 02/06/13) (Diamond)-Andrew Finegold(as of 02/06/13) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Denzil Fernandes(Oana Popa on vacation 01/14/13-03/13/13) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio (Diamond)- Martina Leggitimo 02/10/13 till 04/13/13(Erik Lafitte) MN Monarch - none NV Navigator – (Concierge) Mahmoud Messaoudi(Ricardo Mock on vacation as of 02/09/13) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Gazetty James till 03/06/13(Juan Diego Miranda-Allen ) (Diamond) Shim Hyun "JJ" RH Rhapsody -(Concierge) Amit Chattopadhyay as of 01/23/13 (Pretty Shamu ) (Diamond) Karen Hernandez SR Serenade - (Concierge) Nadja Djurdjevic 01/14/13 till 03/04/13 (Francois Roux) (Diamond) Rami Tabassi till 05/05/13 SP Splendour–(Concierge) Gustavo Butcher as of 01/19/13(Telma Santos) Silvia Abreu De Gasperi(mid March) (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Jayeon Hong(Yangyang Qi end of March) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited February 20, 2013 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted February 20, 2013 Author #1471 Share Posted February 20, 2013 Happen to know Sucel's last name?? And who will be the alternating concierge with Silvia on the Splendour?(Gustavo or Telma) Found Sucel's last name..... Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted February 20, 2013 #1472 Share Posted February 20, 2013 Happen to know Sucel's last name?? And who will be the alternating concierge with Silvia on the Splendour?(Gustavo or Telma) Sorry Kathy, I don't. All I know is that Silvia will be there until after the transatlantic crossing and then should go on vacation Link to comment Share on other sites More sharing options...
PH8 Posted February 20, 2013 Author #1473 Share Posted February 20, 2013 Sorry Kathy, I don't. All I know is that Silvia will be there until after the transatlantic crossing and then should go on vacation No problem........I looked at an old list and found it..:) Link to comment Share on other sites More sharing options...
Shar27 Posted February 23, 2013 #1474 Share Posted February 23, 2013 Just checked your list and......yay! No Free Willie for me!! Although, it just won't be the same without the singing! ;) Link to comment Share on other sites More sharing options...
PH8 Posted February 23, 2013 Author #1475 Share Posted February 23, 2013 Oh come on Shar.......you know you'll miss it;) He loved singing to us,didn't he?:rolleyes::rolleyes: Link to comment Share on other sites More sharing options...
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