fabulousmindy Posted November 20, 2011 #1 Share Posted November 20, 2011 We just got home from our week on the Liberty....loved it! However, I had some names in my head I wanted to recognize on the comment cards but we never got them. Anyone know what's up? Link to comment Share on other sites More sharing options...
ItsAllAboutTheSass Posted November 20, 2011 #2 Share Posted November 20, 2011 We just got home from our week on the Liberty....loved it! However, I had some names in my head I wanted to recognize on the comment cards but we never got them. Anyone know what's up? No more comment cards. You may get a survey via email, but that seems spotty. Link to comment Share on other sites More sharing options...
BeccaBecca1713 Posted November 20, 2011 #3 Share Posted November 20, 2011 Did away with comment cards a few years ago. Now, only a certain percentage of pax on each cruise get ecards to fill out. Link to comment Share on other sites More sharing options...
*Mach* Posted November 20, 2011 #4 Share Posted November 20, 2011 The individual who booked the cabin will get an online survey via email IF that person has elected to receive emails from Carnival regarding sales, promotions, etc in his or her profile on Carnival.com The folks at Carnival tell me that about 40% of guests are sent them. :) Link to comment Share on other sites More sharing options...
BeccaBecca1713 Posted November 20, 2011 #5 Share Posted November 20, 2011 The individual who booked the cabin will get an online survey via email IF that person has elected to receive emails from Carnival regarding sales, promotions, etc in his or her profile on Carnival.com The folks at Carnival tell me that about 40% of guests are sent them. :) It's obviously still just a percentage of those folks. So even if you have the box checked, it's not a given that you'll get the card. I've always had the box checked to get whatever junk mail from them. Still haven't gotten an eCard for past 3 cruises (even check my spam folder occasionally. Nada.) Link to comment Share on other sites More sharing options...
rtfnl Posted November 20, 2011 #6 Share Posted November 20, 2011 I found an old unmarked comment card dated 11/97 while I was going through some of my deceased grandmother belongings. It has the Tropicale listed. I wonder if I can add the Miracle's name to it and submit it at the end of my cruise in December. Link to comment Share on other sites More sharing options...
*Mach* Posted November 20, 2011 #7 Share Posted November 20, 2011 It's obviously still just a percentage of those folks. So even if you have the box checked, it's not a given that you'll get the card. I've always had the box checked to get whatever junk mail from them. Still haven't gotten an eCard for past 3 cruises (even check my spam folder occasionally. Nada.) I'm simply stating what the folks at Carnival have told me... 40% is the number and the requirement to have the 'Please contact me for special cruise offers and news' box checked in the profile. I have yet to NOT receive a survey since they started emailing them. In fact, I got my last one two days after returning from the voyage. :) Link to comment Share on other sites More sharing options...
BeccaBecca1713 Posted November 20, 2011 #8 Share Posted November 20, 2011 I'm simply stating what the folks at Carnival have told me... 40% is the number and the requirement to have the 'Please contact me for special cruise offers and news' box checked in the profile. I have yet to NOT receive a survey since they started emailing them. In fact, I got my last one two days after returning from the voyage. :) Not questioning your post. Just letting the OP know to not "expect" a comment card once they have checkmarked the box. Link to comment Share on other sites More sharing options...
H82seaUgo Posted November 20, 2011 #9 Share Posted November 20, 2011 Not questioning your post. Just letting the OP know to not "expect" a comment card once they have checkmarked the box. exactly. i've been a carnival.com member since just after nero fiddled, get numerous emails, but have yet to receive a survey since the switch. i guess they don't want my valued opinion. Link to comment Share on other sites More sharing options...
ccruisequeen Posted November 20, 2011 #10 Share Posted November 20, 2011 I got a survey card after our last Paradise cruise. Many questions were not applicable to my experience; however there was space at the end for individual remarks, problems, complaints (too many kids dancing on the stage at the farewell party, leaving little room for professional, adult dancers to do their thing- I suggested that the kids clubs have their own party to keep them away). Link to comment Share on other sites More sharing options...
klmorg Posted November 20, 2011 #11 Share Posted November 20, 2011 Not questioning your post. Just letting the OP know to not "expect" a comment card once they have checkmarked the box. Very true. And WHY would one think that if you check a box that says, "please contact me for special cruise offers & news", that this would entitle you to a comment card about your cruise? That's just silly..... Link to comment Share on other sites More sharing options...
ccruisequeen Posted November 20, 2011 #12 Share Posted November 20, 2011 when you book your cruise, there should be an option "Please contact me after this booking for my opinion"!:D Link to comment Share on other sites More sharing options...
H82seaUgo Posted November 20, 2011 #13 Share Posted November 20, 2011 when you book your cruise, there should be an option "Please contact me after this booking for my opinion"!:D they will change the verbiage probably after all the downgrades are complete. Link to comment Share on other sites More sharing options...
ItsAllAboutTheSass Posted November 20, 2011 #14 Share Posted November 20, 2011 The individual who booked the cabin will get an online survey via email IF that person has elected to receive emails from Carnival regarding sales, promotions, etc in his or her profile on Carnival.com The folks at Carnival tell me that about 40% of guests are sent them. :) It is obvious then that they don't want everyone's opinion. While I book the cruise, my wife may have different comments than I would have. Link to comment Share on other sites More sharing options...
1965 Posted November 20, 2011 #15 Share Posted November 20, 2011 Got home from 16 days on the Magic last Sunday. Got an online survey within a day or two. There was space at the end to make comments, including anyone I wanted to mention as being especially good at their jobs. Link to comment Share on other sites More sharing options...
floatingaway2525 Posted November 20, 2011 #16 Share Posted November 20, 2011 Fwiw, if you are registered on the CCL site, there is a place in your account profile area (upper left corner I believe) to "Submit Testimonial" on your cruise experience. It's always there. Link to comment Share on other sites More sharing options...
RuthlessBoss Posted November 20, 2011 #17 Share Posted November 20, 2011 Got off Ecstasy on 17th, got an email comment card the 19th Link to comment Share on other sites More sharing options...
dixieva Posted November 20, 2011 #18 Share Posted November 20, 2011 It's obviously still just a percentage of those folks. So even if you have the box checked, it's not a given that you'll get the card. I've always had the box checked to get whatever junk mail from them. Still haven't gotten an eCard for past 3 cruises (even check my spam folder occasionally. Nada.) Me neither! I get all the other e-mails and promos but no surveys and I book all of our cruises directly with Carnival. Link to comment Share on other sites More sharing options...
fabulousmindy Posted November 21, 2011 Author #19 Share Posted November 21, 2011 Fwiw, if you are registered on the CCL site, there is a place in your account profile area (upper left corner I believe) to "Submit Testimonial" on your cruise experience. It's always there. Thanks that is a great idea!! Link to comment Share on other sites More sharing options...
AWCHIEF Posted November 21, 2011 #20 Share Posted November 21, 2011 The individual who booked the cabin will get an online survey via email IF that person has elected to receive emails from Carnival regarding sales, promotions, etc in his or her profile on Carnival.com The folks at Carnival tell me that about 40% of guests are sent them. :) Mach, it is rare that I would presume to disagree with you, but in this case I have too. I have not received the electronic comment request for the past 6 cruises and all the proper blocks have been checked for receiving e-mail from Carnival. I know they have the correct e-mail contact information because I get e-mails from them weekly trying to sell me cruises, etc. I have spoken to Carnival, several different departments, my PVP and John, they all assure me that they have my contact info and I should be receiving the comment request. I would be nice to believe that my opinion is actually valued by CCL. Link to comment Share on other sites More sharing options...
elcuchio24 Posted November 21, 2011 #21 Share Posted November 21, 2011 They did away with teh cards a while ago. The survey emails are more in depth, but hit or miss. We have gotten emails most of the times we've sailed, but I know some people who never have gotten them, so who knows. Link to comment Share on other sites More sharing options...
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