Concerige (Mariner)

[Fitnessmaniac]

Who is the concerige on the Mariner of the Seas?

Thanks! :)

[39august]

Now it is Nadia Gruber, a sweetie-pie. During our Dec. 4 cruise the CL coffee machine was broken, so Nadia arranged for us to get free specialty coffees at the Plaza bar up in front of the WJ. How is that for service? But I don't know how long before Luca returns from vacation. And I know nothing about Luca.

[Puffinater]

Here is a link to the Current Concierge thread. Lots of goo info.

 

http://boards.cruisecritic.com/showthread.php?p=31787810&highlight=current+concierge#post31787810

[rubrrick]

Marcia, It's now Luca, as Nadia just went on vacation.

 

Happy New Year to the two of you!:);)

 

Rick

[39august]

Rick, does Luca escort suite pax off the ship? Debarkation in Galveston is such a mess, I am hoping that is the case. We passed up suite debarkation in Dec. and carried off. Big mistake!

[rubrrick]

Rick, does Luca escort suite pax off the ship? Debarkation in Galveston is such a mess, I am hoping that is the case. We passed up suite debarkation in Dec. and carried off. Big mistake!

 

Nadia did that for us last month. I have not met Luca, but understand he is a wonderful concierge.

 

To ask him directly, write to him at MA_Concierge@rccl.com

 

Just copy and paste what I have written, as it won't get to him without the underscore between the MA and Concierge.

 

Were you on with us in December. We did a B2B2B getting off on December 18th.

 

Rick

[rclibertygirl5]

Please let us know what Luca says. We are in a suite in Feb and I am worried about making our flight. Thanks!!

[tnt10]

You may get conflicting answers from Luca.

We were on the Mariner on the last TA, debarking in Galveston. Mid-cruise, he told us that he would be escorting all Suite guests off from the SR. The day prior, he told us that he would make an announcement in the SR that we could debark, on our own, at our leisure. Not quite the same thing at all.

Have read on these threads that Nadia was on top of this, as well as other things, and escorted Suite guests down to debark.

Nadia was wonderful even on our cruise, Luca was a disappointment.

TnT

[39august]

Yes, Rick, we were on the Dec. 4-11 sailing. Good idea about e-mailing Luca. We don't cruise until Feb. 26, so I will wait till a couple of weeks before the sail date. Disappointing to hear about Luca from TNT.

[AustinCruise]

We just got off Mariner Dec 2 2012. Replying to this old thread because we had the same question regarding debarkation in Galveston prior to the trip and found no answer posted. Might as well share with others :)

 

Debarkation -

 

There was a priority waiting area (in Chops) with breakfast menu open early in the morning. Around 8:15, Luca escorted us to the elevators and sent us down to 4th floor. So many people carried large suitcases that he was unable to escort us down. It took many elevators because very few fit in each one and he had to use his card to call the elevators. At the doors near the aft elevator on 4th floor, someone was there to direct the gold boarding card folks out into the exit line. It went very quickly and our luggage was waiting for us. Would have been much better had other folks not felt they had to hand carry all their large suitcases. We were at Houston IAH to drop someone off by 10:15am.

 

 

Luca did a great job for us on the trip. It was truly a pleasure. We also traveled with Nadia the previous year and while both were good, I would give a slight edge to Luca for amount of help. I would note that we had a rough start for personal reasons and asked more of Luca.

[cruisenfever]

We just got off Mariner Dec 2 2012. Replying to this old thread because we had the same question regarding debarkation in Galveston prior to the trip and found no answer posted. Might as well share with others :)

 

Debarkation -

 

There was a priority waiting area (in Chops) with breakfast menu open early in the morning. Around 8:15, Luca escorted us to the elevators and sent us down to 4th floor. So many people carried large suitcases that he was unable to escort us down. It took many elevators because very few fit in each one and he had to use his card to call the elevators. At the doors near the aft elevator on 4th floor, someone was there to direct the gold boarding card folks out into the exit line. It went very quickly and our luggage was waiting for us. Would have been much better had other folks not felt they had to hand carry all their large suitcases. We were at Houston IAH to drop someone off by 10:15am.

 

Luca did a great job for us on the trip. It was truly a pleasure. We also traveled with Nadia the previous year and while both were good, I would give a slight edge to Luca for amount of help. I would note that we had a rough start for personal reasons and asked more of Luca.

Sounds like you followed those folks that did self debarkation.

[AustinCruise]

We slipped out right in the middle of the self debarkation group. I am not sure what door they exiting through, perhaps from the MDR? The self carry folks were coming from aft on the outside deck. We were guided out the side door where we merged in right at the point they did the final sea pass scan out.

 

My family was the last of the concierge group. and with all the elevators for everyone else it took a while for everyone to get down. We couldn't hear the other announcements so not sure how much earlier the self group started. We were enjoying breakfast :) I'm guessing we started about the same time as the self carry group.