FIRST TIME ON NCL - Concierge & suite perks Q

[califgary]

Just booked our first cruise on NCL (we are seasoned Princess and HAL cruisers) - never tried "anytime" dining ever - question we booked an aft Penthouse cabin comes with a "concierge" - can we used them to get us reservations for the entire cruise or do we still need to do a daily reservations call? Any info on suite perks would be greatly appreciated thank you so much looking forward to a new line and new adventures.

[goldmom]

Your Concierge can either make a dinner reservation for you for the entire week or for several days or each day. It's up to you. Some of the Specialty restaurants fill up (like Teppanaki) so if your planning to eat there, you should make that reservation early in your trip.

 

You can also have your butler bring you dinner from any restaurant onboard and he will serve it in your suite. If you order from any of the upcharge restaurants, the charge will be applied.

 

Breakfast and lunch in Cagney's is free for suite guests, so be sure to take advantage of that.

 

Prepare to be spoiled! And have a great cruise!

[califgary]

Thank you! we are looking forward to sailing on an NCL ship!

[Nalagh]

Just booked our first cruise on NCL (we are seasoned Princess and HAL cruisers) - never tried "anytime" dining ever - question we booked an aft Penthouse cabin comes with a "concierge" - can we used them to get us reservations for the entire cruise or do we still need to do a daily reservations call? Any info on suite perks would be greatly appreciated thank you so much looking forward to a new line and new adventures.

 

You can also make dinner reservations 45 days out by logging into NCL.COM. If you are a planner, it is a great new tool!

 

We love the aft view! We prefer NCL to HAL because of the suite perks.The biggest difference between the HAL and NCL concierge is the lack of the Neptune lounge filled with staff to assist. I think the team concierge approach on HAL is outstanding.

 

The NCL difference is the suite perks that can not be found on Princess or HAL. You require less of the concierge team because the butlers do so much. They will bring you dinner to your suite from any resturant. They will bring drinks on a daily schedule if you ask, or even one just on a phone call. The suite coffee makers are outstanding, in fact the same as the Neptune lounge on the Westerdam. The Butler will refill as requested, and this is one of my favorite perks! Now, you will not find the Pinnicale Grill but Cagney's is just as wonderful IMHO. Cagney's offers great breakfast selections, and a nice but limited lunch menu (imho again).

 

Happy planning!!

[Wildcatllamas]

Here is a listing on the amenities for a Penthouse or Family suite. It appeared in another posters thread awhile back. We loved Cagneys for breakfast and lunch. Had dinner in our suite one night and our concierge made reservations for us for dinners. It was wonderful.

 

PENTHOUSES ~ SC, SD, SE, SF, SJ

Embarkation

Personal escort to stateroom

Metallic color key card

1 Full bottle of Sparkling Wine (House) w/compliments of NCL card

1 Floral Arrangement

Fruit Bowl *

1 Bottle of Spring Water

* Replenished upon consumption

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped, no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Shower Cap, paper envelope

Other

Butler and Concierge Service

Access to Star Bar Day Lounge

Daily Breakfast and Lunch in Cagney's

DVD and CD Player

DVD & CD Library, with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Bathroom Scale

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers, Standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen - 300TC with Embroidery

Towels including oversized bath towel

Long stem barware, 2 each or 1 per person, space available.

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down amenity delivered each night

Priority restaurant reservations

Priority embarkation and disembarkation

In Suite Dining

[sas121]

You are going to LOVE the aft penthouse and the Suite Life!! Enjoy!! The Butlers really are great and we have always been able to get in to any restaruant with the help of our Butler or Concierge if we made a late decision and the restaurant was full. ;)

[califgary]

Thanks! It all sounds so great and definitly different than we are used to - making dinner reservations 45 days ahead is awesome cant wait for that!

[DMH15]

Thank you! we are looking forward to sailing on an NCL ship!

 

Enjoy! We love aft PH, the best!

[Mrs. H.]

Welcome to the suite life on NCL, Califgary!!

We've had aft PH twice on the Dawn. Loved it!

Had the owners suite on the last cruise and now

going to try the SJ family suite on our upcoming cruise. :D

Butler should be bringing you little treats each day. :D

As soon as you get thru security look for the person with the

VIP sign. That's where the fun begins. :)

I never reserve a restaurant in advance. I have the concierge

do it for us and we ALWAYS get a great table. ;)

NCL SUITE LIFE........IT DOESN'T GET ANY BETTER!!!!

[califgary]

My thanks to everyone - as always cruisecritic-posters are the best!

[Mrs. H.]

My thanks to everyone - as always cruisecritic-posters are the best!

 

You got that right!! I've learned so much from CC. :D

 

BTW what ship are you sailing on?

 

I hope you used AMEX and got $500 OBC.

[califgary]

You got that right!! I've learned so much from CC. :D

 

BTW what ship are you sailing on?

 

I hope you used AMEX and got $500 OBC.

 

We will be on the STAR - no AMEX but last weekend when we booked, we got a $300 onboard credit and 50% off the deposit.

[califgary]

So "smart casual" for every evening - on "non formal nites" on HAL and PRINCESS I usually wear an aloha shirt with black dockers - is this ok for NCL?

[Fishbait17]

So "smart casual" for every evening - on "non formal nites" on HAL and PRINCESS I usually wear an aloha shirt with black dockers - is this ok for NCL?

 

This is basically what hubby wears, every night, to every restaurant. Khakis and aloha shirts. As long as you have a collar and long pants (and occasionally closed shoes), you are good to go anywhere at anytime.

 

Robin

[dexddd]

We will be on the STAR - no AMEX but last weekend when we booked, we got a $300 onboard credit and 50% off the deposit.

Maybe I missed it, but you aren't on deck 8 are you?

[califgary]

Maybe I missed it, but you aren't on deck 8 are you?

 

We are on deck 9 - I noticed below deck 8 was some sort of niteclub and I read on CC that some got some noise etc. So I picked an aft suite up one flight to avoid that - hope this is a good choice let me know!

[asand5554]

So "smart casual" for every evening - on "non formal nites" on HAL and PRINCESS I usually wear an aloha shirt with black dockers - is this ok for NCL?

 

That's appropriate dress for any night. One or two evenings will be listed in the Freestyle (the daily event newsletter, delivered to your suite each evening) as "dress up or not" nights where attire will range from tuxedos and gowns to smart casual as you've described. Usually one of the two main dining rooms has a more lenient enforcement of the suggested evening dress - we've seen men allowed with shorts in the evening. I know that this was the case on Star in February.

[dexddd]

We are on deck 9 - I noticed below deck 8 was some sort of niteclub and I read on CC that some got some noise etc. So I picked an aft suite up one flight to avoid that - hope this is a good choice let me know!

 

You're good to go and got it right. Just wanted to make sure you didn't book 8 as you'd be over Spinnaker Lounge.

[Nalagh]

We booked 9232 for our upcoming Star cruise. It will be our first time on the Star. I booked it thanks to the help of these wonderful CC peeps who are so informed and share kindly. I will take lots of pics and share them later.:D

[califgary]

We booked 9232 for our upcoming Star cruise. It will be our first time on the Star. I booked it thanks to the help of these wonderful CC peeps who are so informed and share kindly. I will take lots of pics and share them later.:D

 

Awesome please do as that is our cabin too!

[Wildcatllamas]

Thanks! It all sounds so great and definitly different than we are used to - making dinner reservations 45 days ahead is awesome cant wait for that!

 

If you have a lot of OBC I would wait to book your dinner reservation until you are onboard the ship. Otherwise you have to pay up front.

 

We have $525 on our next one and we are going to prepay the DSC so that will mean a lot of dinners and spa visits. Oh darn.;)

[califgary]

If you have a lot of OBC I would wait to book your dinner reservation until you are onboard the ship. Otherwise you have to pay up front.

 

We have $525 on our next one and we are going to prepay the DSC so that will mean a lot of dinners and spa visits. Oh darn.;)

 

Good Point! I will keep that in mind....really looking forward to it.

[Nalagh]

Razz has a bunch of beautiful pictures on the thread link below. I want to go to Alaska now!

 

http://boards.cruisecritic.com/showthread.php?p=24536706

[Redheel Girl]

I had an Aft Penthouse on Deck 9 and it was a great location. The Deck is high enough so you won't have any noise. You are going to love NCL Suite life and Cagneys is to die for.:p

[califgary]

I had an Aft Penthouse on Deck 9 and it was a great location. The Deck is high enough so you won't have any noise. You are going to love NCL Suite life and Cagneys is to die for.:p

 

Yay! Glad we had the opportunity to book a great cabin on this New Years cruise - so much to look forward to - thanks