ShellDil Posted July 18, 2012 #1 Share Posted July 18, 2012 I have plenty of time until our cruise, it's not until June 2013. But since it's booked, of course I've started to plan! Based on recommendations here and also trip advisor, I emailed both Catherine of provence-travel and also provence-connection-tours to get information on day tours for our group of 6 and it's been more than 24 hours and neither have replied. Is that usual? I wouldn't think 24 hours was all that long, however the companies I contacted in both Turkey and Barcelona both replied within just a few hours. I'm just wondering what other's experience was and how long the expected wait would be. Both companies get outstanding reviews. Thanks so much! Link to comment Share on other sites More sharing options...
CruiserBruce Posted July 18, 2012 #2 Share Posted July 18, 2012 It is what it is. They are in a different time zone, have different work days and hours, and perhaps holidays. Give them a couple of days. Link to comment Share on other sites More sharing options...
ShellDil Posted July 19, 2012 Author #3 Share Posted July 19, 2012 Thanks....I've got to learn to be more patient. Half the fun for me is planning, so I tend to get antsy! Link to comment Share on other sites More sharing options...
Baseball fan Posted July 22, 2012 #4 Share Posted July 22, 2012 Did you hear from Catherine yet? I am booked with her in November and she is very responsive but in some cases it did take a few days. Baseball Fan Link to comment Share on other sites More sharing options...
ShellDil Posted July 22, 2012 Author #5 Share Posted July 22, 2012 Did you hear from Catherine yet? I am booked with her in November and she is very responsive but in some cases it did take a few days. Baseball Fan I never did hear back from Catherine. I did hear back from provence-connection-tours, and they have been very responsive. We decided to book with them. They have been great to work with, so far anyway! Have a great tour in November. I'll be looking forward to a trip report! It sounds like a fantastic area! Link to comment Share on other sites More sharing options...
billy.qc Posted July 22, 2012 #6 Share Posted July 22, 2012 I have plenty of time until our cruise, it's not until June 2013. But since it's booked, of course I've started to plan! Based on recommendations here and also trip advisor, I emailed both Catherine of provence-travel and also provence-connection-tours to get information on day tours for our group of 6 and it's been more than 24 hours and neither have replied. Is that usual? I wouldn't think 24 hours was all that long, however the companies I contacted in both Turkey and Barcelona both replied within just a few hours. I'm just wondering what other's experience was and how long the expected wait would be. Both companies get outstanding reviews. Thanks so much! It is the busy season & she may take awhile before getting back to you. The fact she is HIGHLY recommended & in demmand I'd be persistent...those tours book up quickly. One year out is not to soon to reserve. Link to comment Share on other sites More sharing options...
Loonbeam Posted September 13, 2012 #7 Share Posted September 13, 2012 I'm booked with her for early October and have tried to contact her by email several times in the past few weeks with no response. Has anyone heard from her recently? Link to comment Share on other sites More sharing options...
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