Diva Onboard Posted May 28, 2013 #1 Share Posted May 28, 2013 I have been trying all day to get into my reservation and book shore excursions for our upcoming cruise - but - the old website just cranks away. I know they might be doing maintenance, but you would think they would note that somewhere. It is soooo frustrating. I am able to get into my reservation and would be able to book specialty dining - but I am unable to get into the shore excursions. Hope they are up and running tomorrow! Link to comment Share on other sites More sharing options...
CountryBoots Posted May 28, 2013 #2 Share Posted May 28, 2013 I have been trying all day to get into my reservation and book shore excursions for our upcoming cruise - but - the old website just cranks away. I know they might be doing maintenance, but you would think they would note that somewhere. It is soooo frustrating. I am able to get into my reservation and would be able to book specialty dining - but I am unable to get into the shore excursions. Hope they are up and running tomorrow! I was having issues logging on the other day as well. I was trying to print our Xpress Pass and I kept on getting the Contact Us page:( Link to comment Share on other sites More sharing options...
Bobocasey Posted May 28, 2013 #3 Share Posted May 28, 2013 One would think for as much money as X has they would find someone to fix their website. This has been going on for ages. Thought after they got a new person in charge, they could fix the website. Guess it hasn't happened yet. Link to comment Share on other sites More sharing options...
koolforkatz Posted May 28, 2013 #4 Share Posted May 28, 2013 I haven't been able to get into shore excursions either. It just keeps churning away. I thought it might be fixed by this morning. Guess not. Link to comment Share on other sites More sharing options...
jersey_boy Posted May 28, 2013 #5 Share Posted May 28, 2013 One would think for as much money as X has they would find someone to fix their website. This has been going on for ages. Thought after they got a new person in charge, they could fix the website. Guess it hasn't happened yet. I agree. I'm a Celebrity loyalist however, often, too often, I am frustrated by Celebrity's website. I am retired now but I've had 42 years with the Information Systems industry so I have some experience with these systems. It's frequently an exasperating chore to navigate their website. Link to comment Share on other sites More sharing options...
flyingv4me Posted May 28, 2013 #6 Share Posted May 28, 2013 I can't get in either. I wonder how much $ Celebrity has lost because people can't use their site? Tiring. Link to comment Share on other sites More sharing options...
Rare Lois R Posted May 28, 2013 #7 Share Posted May 28, 2013 I haven't been able to get into shore excursions either. It just keeps churning away. I thought it might be fixed by this morning. Guess not. Nope, not fixed today either.......:rolleyes::eek::( Link to comment Share on other sites More sharing options...
Diva Onboard Posted May 28, 2013 Author #8 Share Posted May 28, 2013 Yep - still not working today. Is anyone from Celebrity listening? I am a Celebrity loyalist too but it is frustrating. I just want to be able to purchase my shore excursions. I'll check again later today - hopefully they will have things up and running. Link to comment Share on other sites More sharing options...
cubella59 Posted May 28, 2013 #9 Share Posted May 28, 2013 It's down more often than it's up. CIO shoudl be put out to pasture...:mad: Link to comment Share on other sites More sharing options...
koolforkatz Posted May 28, 2013 #10 Share Posted May 28, 2013 Can anyone get on their site at all? When I go to their home page now it just says "page not found." Link to comment Share on other sites More sharing options...
Scuddog52 Posted May 28, 2013 #11 Share Posted May 28, 2013 Just went to website, had no trouble getting on.. Link to comment Share on other sites More sharing options...
koolforkatz Posted May 28, 2013 #12 Share Posted May 28, 2013 Just went to website, had no trouble getting on.. Thanks - I finally just hit refresh and got in. Link to comment Share on other sites More sharing options...
drarill Posted May 28, 2013 #13 Share Posted May 28, 2013 It's down more often than it's up. CIO shoudl be put out to pasture...:mad: It was down for a couple of hours, now is back:confused::confused: Link to comment Share on other sites More sharing options...
Rare Lois R Posted May 28, 2013 #14 Share Posted May 28, 2013 Yep - still not working today. Is anyone from Celebrity listening? I am a Celebrity loyalist too but it is frustrating. I just want to be able to purchase my shore excursions. I'll check again later today - hopefully they will have things up and running. Hi, I just logged in and the shore excursions seem to be working now. Just thought I would let you know:) Link to comment Share on other sites More sharing options...
Andy Posted May 28, 2013 #15 Share Posted May 28, 2013 Hi, I just logged in and the shore excursions seem to be working now.Just thought I would let you know:) Thanks Lois - I emailed them earlier today, and was advised they were working on resolving the issue. Glad to see it's working now. Link to comment Share on other sites More sharing options...
2travel4life Posted May 29, 2013 #16 Share Posted May 29, 2013 It's down again! Every night just as we attempt to reserve shore excursions, the site "goes down". Link to comment Share on other sites More sharing options...
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