OMG - Celebrity Website At it Again

[Diva Onboard]

I have been trying all day to get into my reservation and book shore excursions for our upcoming cruise - but - the old website just cranks away. I know they might be doing maintenance, but you would think they would note that somewhere. It is soooo frustrating.

 

I am able to get into my reservation and would be able to book specialty dining - but I am unable to get into the shore excursions.

 

Hope they are up and running tomorrow!

[CountryBoots]

I have been trying all day to get into my reservation and book shore excursions for our upcoming cruise - but - the old website just cranks away. I know they might be doing maintenance, but you would think they would note that somewhere. It is soooo frustrating.

 

I am able to get into my reservation and would be able to book specialty dining - but I am unable to get into the shore excursions.

 

Hope they are up and running tomorrow!

 

I was having issues logging on the other day as well. I was trying to print our Xpress Pass and I kept on getting the Contact Us page:(

[Bobocasey]

One would think for as much money as X has they would find someone to fix their website. This has been going on for ages. Thought after they got a new person in charge, they could fix the website. Guess it hasn't happened yet.

[koolforkatz]

I haven't been able to get into shore excursions either. It just keeps churning away. I thought it might be fixed by this morning. Guess not.

[jersey_boy]

One would think for as much money as X has they would find someone to fix their website. This has been going on for ages. Thought after they got a new person in charge, they could fix the website. Guess it hasn't happened yet.

 

 

I agree. I'm a Celebrity loyalist however, often, too often, I am frustrated by Celebrity's website. I am retired now but I've had 42 years with the Information Systems industry so I have some experience with these systems. It's frequently an exasperating chore to navigate their website.

[flyingv4me]

I can't get in either. I wonder how much $ Celebrity has lost because people can't use their site? Tiring.

[Lois R]

I haven't been able to get into shore excursions either. It just keeps churning away. I thought it might be fixed by this morning. Guess not.

 

Nope, not fixed today either.......:rolleyes::eek::(

[Diva Onboard]

Yep - still not working today. Is anyone from Celebrity listening? I am a Celebrity loyalist too but it is frustrating. I just want to be able to purchase my shore excursions.

 

I'll check again later today - hopefully they will have things up and running.

[cubella59]

It's down more often than it's up. CIO shoudl be put out to pasture...:mad:

[koolforkatz]

Can anyone get on their site at all? When I go to their home page now it just says "page not found."

[Scuddog52]

Just went to website, had no trouble getting on..

[koolforkatz]

Just went to website, had no trouble getting on..

 

Thanks - I finally just hit refresh and got in.

[drarill]

It's down more often than it's up. CIO shoudl be put out to pasture...:mad:

 

It was down for a couple of hours, now is back:confused::confused:

[Lois R]

Yep - still not working today. Is anyone from Celebrity listening? I am a Celebrity loyalist too but it is frustrating. I just want to be able to purchase my shore excursions.

 

I'll check again later today - hopefully they will have things up and running.

 

Hi, I just logged in and the shore excursions seem to be working now.

Just thought I would let you know:)

[Andy]

Hi, I just logged in and the shore excursions seem to be working now.

Just thought I would let you know:)

 

Thanks Lois - I emailed them earlier today, and was advised they were working on resolving the issue. Glad to see it's working now.

[2travel4life]

It's down again! Every night just as we attempt to reserve shore excursions, the site "goes down".