Carnival Ocean Players Club - Unlike button pushed

[teeredi2cruise]

Just returned from the Dream and I am so disappointed with the Oceans Players Club. I don’t gamble for comps, but do like to see the play given acknowledged. Unfortunately for Carnivals casino, they just lost a 10,000 point and table player. (yes this is my vice of choice, but no more here)

On board, I thought it was pretty “tacky” to send complementary gifts with two (2) cards, one with my name and one with DH’s name, but one (1) gift, (cookies, wine, etc.) for both of us in essence minimizing our play perks to the cabin and not the individual. But it was a perk, so I said, whatever.

 

Upon returning from the trip, I contacted the club to see what amenities would be available to me and my DH for our upcoming July cruise. We were offered $75.00 each for the trip and nothing else. They have a “supposedly new” for rating table players, but still did not have any rating for me at the tables in spite of them swiping my card and also asking them for my rating before leaving the table. My average table play is approx. $180-$200 and not one record of 4 days of play on top of the slot play. At that level of play, it was pretty insulting and shows that they don’t much value their casino guest. I will still play, but not at the same level and save my gambling $’s for another casino venue. They would not even honor the casino letter with Cash back that we received on the last morning. (Unlike) (#lostagambler)….

[Keith1010]

Thanks for the post.

 

Keith

[4hunters]

Thanks for the update. Unfortunately, this is all I'm hearing as of late regarding Carnival's player club. Too bad for Carnival because they are certainly going to lose some business over this.