msstarr22 Posted July 19, 2013 #1 Share Posted July 19, 2013 I thought when I booked my FCC I saw the onboard credit on my booking but I do not see it now. Should I be calling Carnival to be sure I have not lost it?:eek: Link to comment Share on other sites More sharing options...
okgirl Posted July 19, 2013 #2 Share Posted July 19, 2013 I thought when I booked my FCC I saw the onboard credit on my booking but I do not see it now. Should I be calling Carnival to be sure I have not lost it?:eek: Call who ever you booked through or Carnival if you booked online. Mine disappeared when I submitted an early saver price drop but was reinstated when I called and pointed that out. Link to comment Share on other sites More sharing options...
Sparky2 Posted July 19, 2013 #3 Share Posted July 19, 2013 I thought when I booked my FCC I saw the onboard credit on my booking but I do not see it now. Should I be calling Carnival to be sure I have not lost it?:eek: Also, check your cruise docs - page 2. Link to comment Share on other sites More sharing options...
rudechuck Posted July 19, 2013 #4 Share Posted July 19, 2013 Twice I submitted for price drops and they told me I would lose my "promotional" onboard credit. I had to call my PVP both times to explain that the onboard credit was from an FCC and not a sale. So yeah, definitely call. I'm guessing since they don't sell FCCs anymore that the computer (or whoever) sees it as a perk from a prior sale. Link to comment Share on other sites More sharing options...
wannago35 Posted July 19, 2013 #5 Share Posted July 19, 2013 Call who ever you booked through or Carnival if you booked online. Mine disappeared when I submitted an early saver price drop but was reinstated when I called and pointed that out. that's exactly what happened to me and after I called it showed up online immediately. Link to comment Share on other sites More sharing options...
msstarr22 Posted July 26, 2013 Author #6 Share Posted July 26, 2013 Made the call and it is still there! Yeah! Got them to send me an email so that is solid proof! Thank you all for the suggestions!:) Link to comment Share on other sites More sharing options...
sjcruiser Posted July 26, 2013 #7 Share Posted July 26, 2013 Grrrreat, glad you got it back!!!!! Link to comment Share on other sites More sharing options...
nlktx49 Posted July 26, 2013 #8 Share Posted July 26, 2013 Used an FCC last year, and the OBC NEVER showed up! Repeated calls to Carnival, they assured me it was there even though I couldn't see it. They wouldn't send me an email confirming that. But it did show up on the cruise! Link to comment Share on other sites More sharing options...
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