Can I confirm 123GO online when booked via TA?

[gsu_paintballer]

We cancelled our X direct booking and booked through a TA (first time) due to a good offer. However, their docs don't show the 123GO offer. Is there somewhere from the Celebrity website that does show it or should I get proof from them?

 

Thanks in advance.

 

 

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Edited June 23, 2014 by gsu_paintballer

[KEN31VA]

I had the same concern. Travel agent said to take a copy of their receipt although there wasn't a problem.

[kevinyork]

It can appear and disappear online. Take a copy of the Celebrity invoice. Your agent can provide it.

 

 

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[Cruzin with BQ & CQ]

For a copy of the Celebrity invoice. I did that and got an actual copy of the booking details. Have a great cruise!:)

[NCruiser2012]

Be sure to have written documentation. Our $200 OBC from the 1-2-3 promotion was not credited to our account upon boarding. Guest services photocopied my documentation, but it still took several days for the credit to show on my account.

[captdave]

I have the123GO & $300 Credit.

 

I made a hard copy incase it just disappears. I don't want to start a 17 day cruise with CC loosing my beverage package.

 

CaptDave

[John F]

We have the same problem too!! We have a paper copy (Booking Confirmation- Guest Copy).

We also booked thru a TA with a large group (100 people) and were told that we have the Classic beverage package with our booking. On the paper copy under Booking charges it has

PYPB-PYP BEV listed. Is this the Classic beverage package???? We would greatly appreciate any help. Many thanks!! John & Priscilla

[Caribbean Chris]

We called the TA and Captain's Club. Eventually it showed up in the online profile "My Celebrity." Took a month or two.

 

(Meanwhile - What I wonder about is why it shows "Total number of packages" as only 1, showing only my husband's name, when there are two of us. The TA paperwork says our booking includes the package, but nothing reads that it is for both of us. Eventually I guess we'll make another round of calls because I don't want to get on board and have to argue about a second package.)

 

Assuming your booked cruise shows up in your "My Celebrity" when you are logged in, try clicking the blue box "manage reservation." Then click "view reservation." On that page ("My cruise summary"), to the right, it reads "View Cruise Planner Orders" - click "order history."

 

Beverage Packages

Wave Promo - Classic Package

 

When I click "View Order Details," it gives this detail:

 

Classic Beverage Package promotion for Wave ONLY

Total Number Of Packages 1

Delivery Date And Time

GUEST NAME RESERVATION NUMBER PACKAGE PRICE

xxxxxx xxxxxxx xxxxxxx Wave Promo - Classic Package $0.00 USD

Service Charge $0.00 USD