Changing an assigned guarantee cabin

[Riemercruisin]

Quick question.

 

Has anyone recently been able to call and change their assigned cabin when picking a guaranteed one?

 

We have just been placed over the casino on the Breeze and there are other cabins in the same category available in better locations on the same deck. After calling the customer service agent said it can't be done, but I read here that some people (in the past) were able to do it. Before I call back; has anyone have luck with this recently?

[MszKitty]

Unfortunately, that's the chance you take when booking guarentee rooms. That's why its a cheaper rate.

[cruise_girl2002]

I had a room above the casino once (on the Victory) and never heard anything. You take a gamble on location when doing guarantee.

[SoCal Cruiser78]

Unfortunately, that's the chance you take when booking guarentee rooms. That's why its a cheaper rate.

 

Your best bet at this point might be to call and ask about the possibility of an upsell to a higher category in a better location.

[irishnyc]

When you book a guarantee you get what you get, and you don't get upset. My 4 year old understands this concept pretty well.

[gregg204]

Quick question.

 

 

 

Has anyone recently been able to call and change their assigned cabin when picking a guaranteed one?

 

 

 

We have just been placed over the casino on the Breeze and there are other cabins in the same category available in better locations on the same deck. After calling the customer service agent said it can't be done, but I read here that some people (in the past) were able to do it. Before I call back; has anyone have luck with this recently?

 

 

Didn't hurt to try but customer service was correct. Shouldn't be able to move because of the lower rate you paid.

[kingston13]

I've been above the casino and it wasn't that bad

[Criticname]

When you book a guarantee you get what you get, and you don't get upset. My 4 year old understands this concept pretty well.

 

But thus is cruise critic, most people here feel the rules don't apply to them. Or they feel Carnival should bow down to them for they're a legend in their own mind.

[Saltz]

At first I was told I was unable to switch but I spoke with a supervisor who allowed me to pick my own cabin. It worked for me last June on Conquest! Just ask for a supervisor.

[NavyCruiser]

Supervisor will say:

 

You "Gambled" with a cheaper rate.... You got cabin over the "Casino"!

 

Jackpot!

 

Poetic Justice....

[pspercy]

Quick question.

 

Has anyone recently been able to call and change their assigned cabin when picking a guaranteed one?

 

We have just been placed over the casino on the Breeze and there are other cabins in the same category available in better locations on the same deck. After calling the customer service agent said it can't be done, but I read here that some people (in the past) were able to do it. Before I call back; has anyone have luck with this recently?

 

 

Some pretty snarky people here. To answer your question, yes I've done it more than once but not on Carnival. That said, keep trying, sometimes it's just a matter of who answers the phone:)

Good luck.

Edited August 2, 2014 by pspercy

[hockeyluver]

I did it last week, the location I had was ok but I thought what the heck wouldnt hurt to try. So I called back and asked to be put back into the gty pool and they said ok. Love the new location of my gty cabin now!!

 

I got it on my first try ( I probably would have called back a few times, my pvp suggested calling after 9am.)

[Riemercruisin]

I did it last week, the location I had was ok but I thought what the heck wouldnt hurt to try. So I called back and asked to be put back into the gty pool and they said ok. Love the new location of my gty cabin now!!

 

I got it on my first try ( I probably would have called back a few times, my pvp suggested calling after 9am.)

 

Thank you, this was all I was asking.

[ItsAllAboutTheSass]

I did it last week, the location I had was ok but I thought what the heck wouldnt hurt to try. So I called back and asked to be put back into the gty pool and they said ok. Love the new location of my gty cabin now!!

 

I got it on my first try ( I probably would have called back a few times, my pvp suggested calling after 9am.)

 

It's my understanding that the OP wants to PICK a new cabin and not be thrown back into the gty pool. Two different things.

[Riemercruisin]

I've been above the casino and it wasn't that bad

 

Thanks. This puts us a bit at ease.

[carsastic]

I've been above the casino and it wasn't that bad

 

Hardly a ringing endorsement... It wasn't that bad

I try to Change or perhaps get to an upsell

[hockeyluver]

Thank you, this was all I was asking.

 

your welcome, we have also been above the casino before and had no problems.

[kingston13]

Hardly a ringing endorsement... It wasn't that bad

I try to Change or perhaps get to an upsell

 

There wasn't much noise from the machines I only heard when they made announcements in the casino