Merry Maid Posted September 20, 2014 #1 Share Posted September 20, 2014 Can anybody tell me please why I cannot book spa treatments for my Atlantic cruise next year? Is it to soon to book for May? The option is 'greyed out' in the cruise personaliser. Thank you MM Link to comment Share on other sites More sharing options...
Rare BlueRiband Posted September 20, 2014 #2 Share Posted September 20, 2014 (edited) It's dimmed because Cunard doesn't have online booking available. This has to be done directly with Canyon Ranch either by telephone or on board. Canyon Ranch takes QM2 appointments within a window of 30-7 days before sailing. Any later than that booking must be done on board. The telephone for QM2 appointments can be found at Canyon Ranch at Sea. Edited September 20, 2014 by BlueRiband Link to comment Share on other sites More sharing options...
Merry Maid Posted September 20, 2014 Author #3 Share Posted September 20, 2014 Many thanks for a prompt reply. MM Link to comment Share on other sites More sharing options...
alibabacruisers Posted September 20, 2014 #4 Share Posted September 20, 2014 (edited) I am booked on a January cruise on QE and the spa bookings was not highlighted until two weeks ago but now it highlighted (green) and bookings, it says, can be made, although, I have not tried to go thru the process to see if that is true. Our voyage is 3 and half months away. I just went over and logged into the VP to see if I could book. I could not actually book spa treatments and such ...I tried varying dates and treatments and it always came back saying "no treatments on that date available, try a different selection". However, I tried to book the specialty restaurant (Veranda in my case) and it allowed me to book, if I wished to. Strange that it would let me book the restaurant, but not the spa. It must be because the spa is run by someone other than Cunard maybe. Plus it is interesting that they would "let" you book anything prior to final payment. Edited September 20, 2014 by alibabacruisers Link to comment Share on other sites More sharing options...
Lady49Monet Posted September 20, 2014 #5 Share Posted September 20, 2014 I am booked on a January cruise on QE and the spa bookings was not highlighted until two weeks ago but now it highlighted (green) and bookings, it says, can be made, although, I have not tried to go thru the process to see if that is true. Our voyage is 3 and half months away. I just went over and logged into the VP to see if I could book. I could not actually book spa treatments and such ...I tried varying dates and treatments and it always came back saying "no treatments on that date available, try a different selection". However, I tried to book the specialty restaurant (Veranda in my case) and it allowed me to book, if I wished to. Strange that it would let me book the restaurant, but not the spa. It must be because the spa is run by someone other than Cunard maybe. Plus it is interesting that they would "let" you book anything prior to final payment. Hi Barbara, I too tried to book the spa. I couldn't either it kept telling me I would be passing the international date line and the date was not available. It must have shifted from the Pacific to the Atlantic lol. I haven't tried again but will have a go at some point Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now