tulips*n*truffles Posted October 24, 2014 #1 Share Posted October 24, 2014 I know I know, don't fly in the same day you cruise. But we are and our flight was cancelled and we've been rebooked...twice in 3 hours. Princess offices are closed so I can't ask them directly...what do I do about our transfer?! Flight was supposed to get in at 11am...now 3pm with a 4pm ship departure, if memory serves. Anyone?! :( Sad day!! Link to comment Share on other sites More sharing options...
tulips*n*truffles Posted October 24, 2014 Author #2 Share Posted October 24, 2014 For clarification, we booked a princess transfer ship to port...we didn't have many details about it anyway, so even going in I don't know much other than be at baggage claim!! Thanks! Link to comment Share on other sites More sharing options...
Rare Coral Posted October 24, 2014 #3 Share Posted October 24, 2014 (edited) Normally - At baggage claim, there will be someone with a Princess sign and a name tag. They will be holding a clipboard. Are you flying into LA? If so, call Princess from the airport when you can! I hope you can make it to the ship. Make sure Princess knows you will be late. Not sure if they can deal with it but if there are a lot of people late, they are more likely to possibly hold the ship. Can you call the airline and ask them to put you on a different airline as you must be on the ship 30 minutes before the ship leaves. If not, get to the airport early and ask them to put you on a different airline so you can get in earlier. The other option is to see if you can book a last minute flight on Southwest Airlines and get to FLL. Sometimes their last minute air is reasonable. There should be a phone number you can call if you are traveling the day of - I will try to find it. Edited October 24, 2014 by Coral Link to comment Share on other sites More sharing options...
tulips*n*truffles Posted October 24, 2014 Author #4 Share Posted October 24, 2014 We're presently sitting on a plane on a runway waiting for fog to lift. :( Yes flying into LAX. I'll call Princess as soon as we land. If we can take off in the next 20 minutes we have a prayer of making the connection, but it doesn't look promising. Lesson learned I suppose?! Unfortunate way to learn it tho. Might have a nice afternoon drive to Dana Point for a weekend not at sea...such a bummer of a morning! Link to comment Share on other sites More sharing options...
tulips*n*truffles Posted October 24, 2014 Author #5 Share Posted October 24, 2014 Thanks for looking into that phone number! I've been digging but haven't found anything helpful. Lots of closed offices this early in the morning!! Link to comment Share on other sites More sharing options...
Rare Coral Posted October 24, 2014 #6 Share Posted October 24, 2014 Call this number: If you encounter unforeseen flight or weather-related delays on sailing day, we suggest you immediately advise an airline representative at the airport that you are a cruise passenger destined for sailing that day. Typically, airlines are able to arrange alternative flights at the airline counter for passengers to continue with their travel to the point of embarkation. It is the airline’s responsibility to make alternate flight arrangements resulting from a delay or cancellation. .................. Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. You may call us toll-free at 800-545-0008. This special number is operational only in the United States and Canada. http://www.princess.com/learn/faq_answer/onboard/in_touch.jsp Link to comment Share on other sites More sharing options...
tulips*n*truffles Posted October 24, 2014 Author #7 Share Posted October 24, 2014 Thank you thank you!! So hopeful this plane takes off...not looking good! Will call...you are great!!! Link to comment Share on other sites More sharing options...
pms4104 Posted October 24, 2014 #8 Share Posted October 24, 2014 (edited) Delete ...Coral researches/types faster than I do Edited October 24, 2014 by pms4104 Link to comment Share on other sites More sharing options...
Rare Coral Posted October 24, 2014 #9 Share Posted October 24, 2014 (edited) Good luck! I am in Nebraska and our fog was really bad yesterday. Haven't looked outside yet today. Edited October 24, 2014 by Coral Link to comment Share on other sites More sharing options...
paul929207 Posted October 24, 2014 #10 Share Posted October 24, 2014 If you do not get thru before you take off, it might be worth the cost of a call while in flight to be sure Princess is aware of your problems. Good Luck!! A number of recent posts have complained that the Golden has been late leaving LA several times recently. Hope today is another one. SO don't give up hope. Link to comment Share on other sites More sharing options...
Rare Coral Posted October 24, 2014 #11 Share Posted October 24, 2014 If you do not get thru before you take off, it might be worth the cost of a call while in flight to be sure Princess is aware of your problems. Good Luck!! A number of recent posts have complained that the Golden has been late leaving LA several times recently. Hope today is another one. SO don't give up hope. I agree :) Link to comment Share on other sites More sharing options...
cruisingberger Posted October 24, 2014 #12 Share Posted October 24, 2014 Let us know if you make it. I'll be sitting on pins and needles all day wondering how your doing.Good luck and God speed! Link to comment Share on other sites More sharing options...
#1Nanna Posted October 24, 2014 #13 Share Posted October 24, 2014 How awful! I hope you make it! Please keep us posted... Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
tulips*n*truffles Posted October 24, 2014 Author #14 Share Posted October 24, 2014 Thanks for all the well-wishes. A sad sad Iowa day...no cruise for us!! Cancelled flight, delay to cancel, and another delay. No way we can make the connection, even if the ship left 3 hours late we would miss it. Ugh how I needed this mini-break! Live and learn, you know?! We did get our FCCs back, just not the cruise cost (another hard lesson...so many today!), and Princess customer service was very kind. Hope someone gets a great balcony upgrade today in our absence!! Have a great trip, Golden! :') Link to comment Share on other sites More sharing options...
paddingtonbear Posted October 24, 2014 #15 Share Posted October 24, 2014 So very sorry to hear you missed the ship! : ( Link to comment Share on other sites More sharing options...
Boquete Posted October 24, 2014 #16 Share Posted October 24, 2014 So sorry to hear this! I think lots of people have learned a hard lesson at your expense. Get the next cruise booked so you have something positive to look forward to. Link to comment Share on other sites More sharing options...
#1Nanna Posted October 24, 2014 #17 Share Posted October 24, 2014 Very Sad!!!!! :'( Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
granny49 Posted October 24, 2014 #18 Share Posted October 24, 2014 So sorry to hear that. I always try to go a day early if possible. Link to comment Share on other sites More sharing options...
paul929207 Posted October 24, 2014 #19 Share Posted October 24, 2014 Sorry you have had to miss your cruise. Link to comment Share on other sites More sharing options...
Rare Coral Posted October 24, 2014 #20 Share Posted October 24, 2014 (edited) So sorry! Weather in the midwest is so unpredictable..... :( Edited October 24, 2014 by Coral Link to comment Share on other sites More sharing options...
paul929207 Posted October 24, 2014 #21 Share Posted October 24, 2014 You should also get back the port charges, government fees and taxes Link to comment Share on other sites More sharing options...
aoverby Posted October 24, 2014 #22 Share Posted October 24, 2014 Sorry to hear you missed the boat! Link to comment Share on other sites More sharing options...
Working 2 Cruise Posted October 24, 2014 #23 Share Posted October 24, 2014 So sorry to hear you missed the ship! It's a good lesson as to why flying in the day before is a good idea and why insurance is a must... Link to comment Share on other sites More sharing options...
tulips*n*truffles Posted October 24, 2014 Author #24 Share Posted October 24, 2014 Lessons all around!! We've never declined insurance and always flown in a day or more ahead...this time it just worked out this way and we thought "it's OCTOBER, what could go wrong?!" :-) New cruising attitude...plan for Plan B every time!! Just a bad day, not a bad life! Will look forward to the next one and hope my mistake helps someone else! Dangit tho!!! Link to comment Share on other sites More sharing options...
alexspepa Posted October 24, 2014 #25 Share Posted October 24, 2014 Lessons all around!! We've never declined insurance and always flown in a day or more ahead...this time it just worked out this way and we thought "it's OCTOBER, what could go wrong?!" :-) New cruising attitude...plan for Plan B every time!! Just a bad day, not a bad life! Will look forward to the next one and hope my mistake helps someone else! Dangit tho!!! what a fantastic attitude...kudoos Link to comment Share on other sites More sharing options...
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